Yaendi Badoyo Galugalu

• Expand company customer base and cement market presence by implementing strategic sales plans
• Lead regular team meetings with direct sales representatives
• Built strong team by recruiting and developing top Direct Sales talent
• Worked closely with high-profile customers needing special assistance to resolve complaints and develop customized solutions meeting unique requirements
• Forecast sales to management and collaborated to build effective sales team
• Set ambitious sales goals and motivated strong performance to keep team growing effectively
• Kept detailed track of sales and customer information in company system
• Monitor sales team performance and provided constructive feedback
• Train, coach and mentored new sales associates for maximum performance
• Generating new business through customer visits and networking with all partners
• Participate in sales activations and other marketing drives
• Carry out credit assessment and analysis of all the loan applications from clients and make necessary recommendations to the credit committee
• Represented company and generated leads at conferences and trade shows.

• Selling of company products to potential and existing clients while meeting individual targets on a monthly basis
• Attending to walk-in customers and answering incoming customer calls regarding service questions and general client concerns
• Create market awareness for company's product
• Identify sales prospects and follow up on new leads and referrals resulting from field activity
• Enhancement of customer service, ensuring all customer queries/complaints are conclusively resolved within required times timeline
• Verification of loan application files and counter checking to ensure that all supporting documentation attached is sufficient to process loan
• Accurate and timely application of loans in the System
• Ensure debt collection and recovery procedures are followed to the latter in accordance with the company risk policies and procedures
• Managing the sales agents to drive the business forward

KEY ACHIEVEMENTS

• Recruited and managed a team of 12 sales agents
• Grew the loan book from 23 million to 40 million within a period of 1 year
• Maintained a PAR of between 3% to 5%
• I introduced the Idea of having partnerships with Car yards for future business and oversaw the signing of 3 MOUs with cards along Kiambu road.

• Generating new business through customer visits and networking with all partners (mot or dealers, associations etc.)
• Achieving sales targets on a continuous basis
• Carry out credit assessment and analysis of all the loan applications from clients and make necessary recommendations to the credit committee
• Facilitate documentation of the approved loans as per the company credit policy
• Participate in sales activations and other marketing drives
• Collect market intelligence and feedback in line with the assigned products and services

KEY ACHIEVEMENTS

• I Managed to meet 80% of the sales targets set by the company hence improving on company revenues and profits
• I successfully maintained a PAR of less than 4

• Consistently grow the company's product portfolio by marketing to individuals and groups
• Develop plans for growth of the product and identify suitable clients
• Conduct client education on the new products features and requirements
• Conduct loan appraisals and make recommendations to the branch credit committee
• Visit client business premises from time to time during loan assessment and monitoring to ensure the quality of the loan is maintained at the expected level
• Participate in the setting of personal product targets and work toward meeting the same

KEY ACHIEVEMENTS

• Recognized as the asset finance champion within my branch after surpassing my yearly target with 7 months
• Successfully marketed the asset finance product in car yards within Nairobi region
• Grew the loan book from 8 million to 21 million.

• Responsible for Marketing of company's products and services
• Facilitate recruitment and registration of clients in existing and new groups
• Stimulate client training on Imara Capital policies, procedures and basic business skills, loans, business, etc
• Ensure that all clients repay their loans on time
• Responsible to evaluate clients' businesses and determine whether they are worth the amount applied forYaendi Badoyo Galugalu 3
• Responsible for client evaluations and loan processing
• Responsible for maintaining a quality asset portfolio as per the company's requirements
• Responsible for preparation and submissions of timely daily, weekly, monthly and quarterly reports as per the company's requirements to the respective Office Holders
• Responsible for recording, verifying and assessing the chattels offered for loans with assistance of the Branch
• Manager
• Ensure follow-up of defaulters and collection of arrears
• Responsible for record keeping for all clients e.g
• Loan status etc
• Ensure client retention through excellent customer service

• Deliver all set targets in quality loan disbursement and deposit mobilization
• Ensure client retention through excellent customer service
• Participate in marketing campaign's to ensure clients are well informed of the products portfolio
• Seek customer feedback on the products and services offered by the organization
• Address client inquiries and ensure their needs are consistently met
• Provide daily sales reports