Ximena Ivette Gamez
Brownsville
Summary
Dedicated professional with customer service experience and a focus on continuous improvement. Skilled in assisting customers and fostering organized, collaborative environments. Known for reliability, attention to detail, and effective communication. Committed to leveraging skills to positively impact organizational success.
Overview
2027
2027
years of professional experience
Work History
Volunteer Physical Therapist
Valley healing hands LLCB
Brownsville, TX
2025 - Current
- Developed personalized treatment plans based on patient needs and goals.
- Assessed patient conditions through comprehensive evaluations and clinical examinations to inform treatment strategies.
- Administered therapeutic exercises to improve patient mobility and strength.
- Guided patients in injury prevention and self-management techniques to promote long-term health and recovery.
- Collaborated with healthcare professionals to coordinate patient care effectively.
Customer Service Associate
Walgreens
Brownsville
07.2024 - Current
- Delivered friendly, efficient customer service in fast-paced retail environment, enhancing customer satisfaction
- Cultivated positive customer relationships through attentive and respectful service, contributing to repeat visits
- Guided customers in product location and addressed inquiries about store services, fostering informed purchasing decisions
- Operate cash register and process purchases, returns, and exchanges
- Work collaboratively with team members to maintain a positive shopping experience for customers
- Follow store procedures for safety, cleanliness, and inventory management
- Maintain organized shelves and ensure merchandise is properly stocked
- Arrived on time for every scheduled shift, ensuring dependable coverage.
- Supported team operations by assisting in various areas of the store.
Parlor Receptionist
Joanna Hernandez
Brownsville, TX
01.2024 - 02.2025
- Greeted visitors warmly and directed them to appropriate personnel, enhancing first impressions.
- Managed incoming calls and ensured timely message delivery to correct departments, facilitating smooth communication.
- Scheduled appointments and maintained organized calendars for staff members.
- Processed incoming mail and efficiently distributed it to relevant teams, supporting operational workflow.
- Maintained office supplies inventory and ordered necessary items for operations.
Education
Veterans Memorial Early College High School - College-preparatory coursework
Veterans Memorial Early College High School (ECHS)
Brownsville, Texas05-2025
Bachelor of Science - Exercise Science
University of Texas Rio Grande Valley
Texas03-2026
Skills
- Therapeutic techniques
- Patient evaluation
- Care planning
- Patient Interaction
- Healthcare teamwork
- Team collaboration
- Communication Skills
- Time Management
- Organizational skills
- Problem Solving
- Reliability and Work Ethic
- Billing Procedures
Additional Qualifications
- Ability to work in fast-paced environments
- Strong interpersonal skills when interacting with customers and coworkers
- Willingness to learn new systems and procedures
- Adaptable and dependable employee
Professional Development
Through both academic studies and work experience, I have developed strong foundational skills that prepare me for continued growth in professional environments. My work at Walgreens has strengthened my communication abilities, customer service experience, and teamwork skills, while my education at Veterans Memorial Early College High School has provided a strong academic base and preparation for future career opportunities.
Accomplishments
Elizabeth Vasquez, Shift Leader, Walgreens , (956)517-0722
Timeline
Customer Service Associate
Walgreens
07.2024 - Current
Parlor Receptionist
Joanna Hernandez
01.2024 - 02.2025
Volunteer Physical Therapist
Valley healing hands LLCB
2025 - Current
Veterans Memorial Early College High School - College-preparatory coursework
Veterans Memorial Early College High School (ECHS)
Bachelor of Science - Exercise Science
University of Texas Rio Grande Valley