Summary
Overview
Work History
Education
Skills
Playing football
References
Timeline
Generic

WYCLIFF NYAKENYANYA

IT ADMIN
Nairobi

Summary

Dynamic and results-driven IT Administrator with a proven track record of effectively managing networking systems, enhancing security protocols, updating hardware and software, and overseeing databases. Adept communicator with extensive technological knowledge and a strong passion for innovation.

Overview

6
6
years of professional experience

Work History

IT Administrative Officer

CERBA LANCET (KENYA)
Nairobi, 30
01.2019 - Current

Diagnosis of desktop, application, networking and infrastructure issues

  • Experience of supporting a wide and varied client base
  • Troubleshooting desktops, laptops and mobile devices
  • Providing 1st/2nd line support to users
  • Administering IT department’s policies and procedures
  • Installation and support of telecommunication equipment
  • Maintaining log of all problems detected and system backups
  • Responsible for maintaining backups and setting up project work such as new sites
  • Working closely with software suppliers to resolve operational issues
  • Ensures security of data, network programs and backup systems Identifies system errors and implements strategic solutions
  • Audit systems and assess their outcomes
  • Maintain orderly workflow according to priorities.
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports
  • Created, prepared, and delivered reports to various departments
  • Improved communication within the organization through regular updates on policies, procedures, and key events
  • Enhanced overall office productivity through effective staff management and coordination of daily tasks

Network Associate

NEXT TECHNOLOGIES
Nairobi, 30
1 2018 - 02.2019
  • Network survey
  • Setting up Wi-Fi and mounting access point
  • Wire/cable tracing
  • Cable management
  • Preventive maintenance Networking
  • Streamlined troubleshooting processes by developing detailed documentation of network topology and configurations
  • Provided on-call support for network engineering duties

Data Entry Clerk

CLOUD FACTORY
01.2017
  • Data entry and digitization
  • Organized, sorted, and checked input data against original documents
  • Completed data entry tasks with accuracy and efficiency

Network Associate

WEB INFO-NET LTD (UG)
Kampala, 29
6 2014 - 8 2014
  • Computer repair, maintenance and troubleshooting/windows installation
  • Networking/configuring network devices Client server
  • Network survey Website
  • Network and data security Linux installation.

Education

Kenya Certificate of Primary Education -

IMARA PRYMARY SCHOOL
Nairobi,Kenya

Uganda Certificate of Education (U.C.E) -

Midland High School
Kampala Uganda
04.2001 -

Bachelor of Science in Information Technology -

International University of East Africa(IUEA)
Kampala, Uganda
04.2001 -

Skills

Microsoft Office

Computer skills

Networking

Communication skill

Interpersonal skill

Fast learner

Team player

Motivated and dedicated

open minded

versatility

problem solver

Playing football

Dedicated and highly adaptable footballer comfortable and competent in a more defensive position..

References

  • DAVID MUTHOKA, Kcb. kenya, Advantage banking relationship manager, +254 722 365379, dwmuthoka@gmail.com
  • PATRICK WERE, CERBA LANCET KENYA, IT MANAGER, +254 791307067, patrick.were@cerbalancetafrica.com
  • PAUL W MUYA, Gempeck electrical services, Project manager, +254 722 961462, pmuia@gmail.com

Timeline

IT Administrative Officer

CERBA LANCET (KENYA)
01.2019 - Current

Data Entry Clerk

CLOUD FACTORY
01.2017

Uganda Certificate of Education (U.C.E) -

Midland High School
04.2001 -

Bachelor of Science in Information Technology -

International University of East Africa(IUEA)
04.2001 -

Network Associate

NEXT TECHNOLOGIES
1 2018 - 02.2019

Network Associate

WEB INFO-NET LTD (UG)
6 2014 - 8 2014

Kenya Certificate of Primary Education -

IMARA PRYMARY SCHOOL
WYCLIFF NYAKENYANYA IT ADMIN