Winnie W. Mbaria
Nairobi
Summary
International Learning & Development Consultant experienced in designing transformational learning solutions across diverse sectors. Developed and delivered programs that trained over 3,000 professionals and led strategic learning initiatives across multiple countries. Focused on enhancing organizational capability, leadership development, and performance improvement.
Overview
3
3
Languages
12
12
years of post-secondary education
32
32
years of professional experience
Work History
Founder & Program Director
Blooming Roses
01.2023 - Current
- Designed and led mentorship programme for girls, fostering leadership, confidence, etiquette, and life skills.
- Developed marketing strategies to enhance brand visibility and attract customers
Cabin Crew Instructor
East African School of Aviation
01.2023 - Current
- Delivered IATA-aligned cabin crew programmes and conducted learner assessments to ensure compliance and competency.
- Conducted hands-on training sessions for effective emergency response techniques.
- Developed training programs for cabin crew safety and operational procedures.
- Assessed trainee performance through practical evaluations and feedback sessions.
Independent Learning & Development Consultant
Upskill Training & Consultancy Services Ltd
01.2021 - Current
- Developed learning strategies through needs analysis, curriculum design, blended learning, and facilitation to enhance client training effectiveness.
- Developed customized training programs for diverse client needs.
- Facilitated engaging workshops to enhance employee skills and knowledge.
- Evaluated training effectiveness through participant feedback and assessments.
- Identified and engaged clients including Kenya Air Force Special Courses School and Tradewinds Aviation Services.
Corporate Trainer & Learning Programme Designer
Kenya Airways
01.2010 - 01.2021
- Designed training programmes for Kenya Airways, RwandAir, Uganda Airlines, Jambojet, Air Djibouti, ALS, Kenya Police Air Wing, and Kenya Air Force to meet specific organizational needs.
- Redesigned cabin crew curricula, managed trainers and projects to enhance learning outcomes.
- Earned certificate of appreciation for contributions to team collaboration and stakeholder engagement. for effective engagement with people and stakeholders.
Flight Purser
Emirates
01.2002 - 01.2008
- Supervised cabin crew to ensure safety and service standards.
- Coordinated in-flight services to enhance passenger experience.
- Led multicultural cabin crew teams to enhance service delivery and cultural awareness.
- Honored with Silver Mabrouk Award for excellence in performance.
- Managed cabin inventory and supplies for efficient operations.
Flight Attendant
Kenya Airways
01.1997 - 01.2002
- Ensured passenger safety through pre-flight briefings and safety demonstrations.
- Provided exceptional passenger service while ensuring safety protocols were followed.
- Assisted passengers with special needs, providing customized support during travel.
- Managed cabin service, delivering meals and beverages efficiently to passengers.
Administrative Assistant
Kinetic Controls
01.1995 - 01.1997
- Delivered administration and payroll support to streamline operational processes.
- Coordinated communication between departments to ensure project alignment.
- Facilitated communication between departments to enhance project alignment.
- Organized and maintained accurate records and files in company document management systems.
Education
MBA - Strategic Management
Catholic University of Eastern Africa
Nairobi 05.2019 - 07.2026
BA - Counselling Psychology
Africa Nazarene University
Nairobi 05.2014 - 10.2018
Skills
- Program Development
- Program management
- Learning Strategy
- Instructional Design
- Learning Technologies
- Change Management
- Leadership Development
Executive Competencies
- Learning Strategy
- Instructional Design
- Leadership Development
- Customer Experience
- Change Management
- Learning Technologies
Signature Projects
- Learning Strategy
- Instructional Design
- Leadership Development
- Customer Experience
- Change Management
- Learning Technologies
Learning Technologies
- Learning Strategy
- Instructional Design
- Leadership Development
- Customer Experience
- Change Management
- Learning Technologies
Global Remote Opportunities
- Learning Strategy
- Instructional Design
- Leadership Development
- Customer Experience
- Change Management
- Learning Technologies
Executive Profile - Summary
- Learning Strategy
- Instructional Design
- Leadership Development
- Customer Experience
- Change Management
- Learning Technologies
Professional Highlights
- Learning Strategy
- Instructional Design
- Leadership Development
- Customer Experience
- Change Management
- Learning Technologies
Languages
English
Advanced
C1
Swahili
Upper Intermediate
B2
Spanish
Elementary
A2
Timeline
Founder & Program Director
Blooming Roses
01.2023 - Current
Cabin Crew Instructor
East African School of Aviation
01.2023 - Current
Independent Learning & Development Consultant
Upskill Training & Consultancy Services Ltd
01.2021 - Current
MBA - Strategic Management
Catholic University of Eastern Africa
05.2019 - 07.2026
BA - Counselling Psychology
Africa Nazarene University
05.2014 - 10.2018
Corporate Trainer & Learning Programme Designer
Kenya Airways
01.2010 - 01.2021
Flight Purser
Emirates
01.2002 - 01.2008
Flight Attendant
Kenya Airways
01.1997 - 01.2002
Administrative Assistant
Kinetic Controls
01.1995 - 01.1997