Summary
Overview
Work History
Education
Skills
Referees
Timeline
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Winnie Ouma

Nairobi ,Kenya

Summary

Skilled IT professional with background planning system testing to strengthen current processes. Proven track record of capturing impressive insights to fuel business results. Confident communicating with technical and non-technical audiences to influence decision-making. Critical thinker championing best practices. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

3
3
years of professional experience

Work History

Machine Learning Data Associate

Sama Ltd Company
Nairobi, Kenya
01.2021 - 12.2022
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Completed customer orders with speed and accuracy.
  • Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Delivered services to customer locations within target timeframes.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Designed digital and print materials to engage audiences.
  • Identified bugs, risks and anomalies, applying action to prevent reoccurrence.
  • Oversaw focused testing processes to capture meaningful insights into current processes.

Movie Shop Attendant

Self Employment
Nairobi , Nairobi
01.2020 - 01.2021
  • Promoted customer loyalty scheme at checkout.
  • Delivered personalised customer service with a smile to promote return custom.
  • Organised displays to promote inventory and encourage customer purchases.
  • Served customers to drive sales and deliver top-quality experiences.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Generated Key Performance Indicator reporting to drive better performance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Monitored and updated stock levels and inventory databases.

Education

Diploma - Information Technology

Kips Technical College
Nairobi
06.2023

Certificate - Artificial Intelligence

Samasource School
Nairobi
01.2021

Kenya Certification Of Secondary Education -

Thurdibuoro High School
Kisumu
11.2016

Skills

Communication skills

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Referees

Jeniffer Aloo

Sama Company

Team lead

+254715847448


Benson O. Akelo

Webline Technologies

+254706072448

Timeline

Machine Learning Data Associate

Sama Ltd Company
01.2021 - 12.2022

Movie Shop Attendant

Self Employment
01.2020 - 01.2021

Diploma - Information Technology

Kips Technical College

Certificate - Artificial Intelligence

Samasource School

Kenya Certification Of Secondary Education -

Thurdibuoro High School

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Winnie Ouma