WINNIE MWENDE NYAGA
Nairobi,Kenya
Summary
Accomplished professional with expertise in requirements elicitation, solution architecture, and enterprise process design. Demonstrates proficiency in core banking systems, ERP platforms, API integration, and data architecture. Skilled in programme governance, vendor management, and regulatory compliance, with a strong focus on security architecture including IAM and SIEM frameworks. Adept at driving change management initiatives and ensuring seamless adoption of solutions through agile and waterfall delivery methodologies. Committed to delivering impactful business cases and feasibility analyses while engaging executive stakeholders to achieve strategic objectives.
Overview
1
1
Certification
3
3
years of post-secondary education
9
9
years of professional experience
Work history
Business Process Innovation Analyst – Enterprise Transformation
Equity Group Holdings
Nairobi, Kenya
2024.09 - 2026.05
- Lead requirements engineering and solution design for enterprise-wide transformation programmes spanning ERP automation, digital banking, cybersecurity, and API management platforms.
- Architect and validate end-to-end integration solutions bridging financial systems with SWIFT and enterprise workflows, improving reporting accuracy by 98% and operational visibility across business units.
- Own solution specifications for SIEM, IAM, PAM, DLP, APIM, DevSecOps, and EASM deployments — translating security and regulatory requirements into testable, architecture-aligned designs.
- Govern UAT cycles, defect triage, and implementation readiness for all major platform releases, ensuring traceability from requirements through to go-live sign-off.
- Reduced enterprise cyber risk exposure by 40% and achieved 95% process automation through disciplined solution design, vendor alignment, and phased delivery governance.
- Established Revenue Assurance and Tax Assurance platforms by eliciting cross-functional requirements, modelling business flows, and aligning solutions to regulatory compliance obligations.
- Facilitated card management system and digital payments infrastructure initiatives, driving transaction processing efficiency improvements of 40%.
Enterprise Business Analyst / Transformation Lead
Co-operative Bank of Kenya
Nairobi, Kenya
2022.01 - 2024.09
- Led business analysis and solution design across a large-scale core banking transformation
- Delivered end-to-end requirements management: elicitation, documentation, traceability matrices, functional and non-functional specifications, and acceptance criteria definition.
- Developed current-state and target-state process maps across operations, finance, and digital banking disciplines, enabling informed architectural decisions and vendor selection.
- Facilitated programme definition workshops, shaped business cases, and led option analysis exercises that balanced business value, integration complexity, and risk.
- Supported design authority reviews, SIT/UAT readiness assessments, change impact analysis, and steering committee reporting throughout the programme lifecycle.
- Achieved 95% enterprise adoption with zero material disruption to live banking operations, enhanced operational efficiency by 25%, and reduced vendor onboarding cycle by 15%.
- Championed ISO 27001:2022 transition defining security requirements, aligning controls to architecture, and ensuring enterprise-wide compliance.
- Contributed to portfolio dependency management, programme reporting, and cross-initiative integration planning.
Business Development Manager – Strategic Partnerships
Co-operative Bank of Kenya
Nairobi, Kenya
2020.01 - 2022.01
- Expanded remittance and digital payments ecosystem through structured partner onboarding and solution integration, growing market share by 25%.
- Delivered over KES 1 billion in monthly transaction volumes by successfully integrating six international partners into bank's payments infrastructure.
- Defined product and integration requirements for partner solutions, coordinating technical alignment between internal teams and external service providers.
Senior Banking Officer / Systems Administrator
Co-operative Bank of Kenya
Nairobi, Kenya
2017.02 - 2020.01
- Maintained 24/7 uptime for critical banking systems through proactive monitoring, incident management, and escalation governance.
- Delivered 98% customer satisfaction through operational process improvements and technology enhancements.
- Mentored and trained team members, building analytical and systems capability across operations function.
Education
Bachelor of Commerce - Finance
Technical University of Kenya
Nairobi, Kenya 2013.01 - 2016.01
Skills
- Requirements Elicitation & Traceability
- Solution Architecture & Design
- Enterprise and Process Architecture
- Core Banking and ERP Systems
- API, Integration and Data Architecture
- Change and Adoption Management
- Programme and Portfolio Governance
- Vendor and Partner Management
- Security Architecture (IAM, PAM, SIEM, DLP)
- Agile and Waterfall Delivery
- UAT Design, Execution and Sign-Off
- Executive Stakeholder Engagement
- Regulatory Compliance and Risk Management
- Business Case & Feasibility Analysis
Certification
- Certified Business Analysis Professional (CBAP)
- ISO 27001:2022 Lead Implementer
- Lean Six Sigma Green Belt
- Agile Project Management Certification
- Enterprise Architect Standard 10.0 -TOGAF
- PMP- in progress
TECHNOLOGY and PLATFORM EXPERTISE
- Business Process Automation
- Core Banking Systems and Digital Transformation
- Enterprise Solution Architecture and Systems Integration
- ERP Implementation and Financial Systems Automation
- SWIFT, Payments, Treasury and Trade Finance Platforms
- API Management and Middleware Integration
- Cybersecurity Solutions (IAM, PAM, SIEM , EASM ,DAM and DLP)
- DevSecOps, Governance and Regulatory Compliance
Timeline
Business Process Innovation Analyst – Enterprise Transformation
Equity Group Holdings
2024.09 - 2026.05
Enterprise Business Analyst / Transformation Lead
Co-operative Bank of Kenya
2022.01 - 2024.09
Business Development Manager – Strategic Partnerships
Co-operative Bank of Kenya
2020.01 - 2022.01
Senior Banking Officer / Systems Administrator
Co-operative Bank of Kenya
2017.02 - 2020.01
Bachelor of Commerce - Finance
Technical University of Kenya
2013.01 - 2016.01