Human resource professional with extensive experience at Jumuia Resorts Limited, specializing in recruitment and policy formulation. Demonstrated success in enhancing employee engagement and optimizing payroll processes. Skilled in fostering labor relations and implementing performance management strategies to drive organizational success through effective talent management.
Overview
12
12
years of professional experience
Work History
Human Resource Consultancy
Smart Teams HR Consultancy
01.2023 - Current
Delivered tailored consultancy services to organizations, enhancing HR strategies.
Talent Management and Retention strategies
Compensation and Rewards Management
Performance Management
Training and Development
Evaluated job positions for equitable assessment, promoting fairness in compensation.
Reviewed policies for alignment with industry standards, ensuring compliance and best practices.
Recruitment
Senior Human Resource and Administration Officer
Jumuia Resorts Limited
09.2022 - Current
Managed talent acquisition by identifying staffing needs and sourcing qualified candidates to fulfill organizational requirements.
Conducted the interview process for recruitment.
Created renewal contracts and onboarding agreements for staff.
Coordinated onboarding processes to integrate new staff into company culture and facilitate smooth transitions.
Conducted training needs analysis and scheduled staff training sessions.
Developed and executed employee engagement initiatives.
Managed policy review processes for organizational effectiveness.
Conducted the disciplinary process for employees.
Conducted job evaluation processes for organizational structure.
Employee database management- Ensure records management of the employee data through safe keeping in the system and physical files under lock and key
Payroll administration- Ensure facilitating the payroll Accountant with staff details for payments including Names, position, salary rate, nhif, nssf. Kra pin number, bank account
Tracked employee leave and off balances to ensure accurate record-keeping and compliance.
Human Resource Manager
Chakra Company Limited
04.2020 - 06.2022
Conducted end-to-end recruitment of employees through interview stages to acquire suitable candidates.
Trained employees on the job to enhance skills and meet performance targets.
Monitored staff performance continuously to identify areas for improvement and provided coaching.
Promoted employee satisfaction initiatives to improve retention and meet organizational objectives.
Managed payroll operations to ensure timely staff payments and accurate submission of statutory deductions.
Maintained accurate staff records from recruitment through file closure in both physical and electronic systems.
Developed policies to govern staff behavior and support culture retention.
Collaborated with Labour office and Union to resolve disciplinary issues and manage terminations and layoffs.
Achievement: Creation of Human Resource working systems in place.
Achievement: Formulation of policies that enabled sustainable culture, innovation and competency in employees.
Achievement: Training on Human Resource Information System-Tally system
Human Resource & Administrative Assistant
National Council of Churches of Kenya
09.2015 - 03.2020
Assists in the development, review and/or update HR policies, procedures and processes, including the Employee Handbook, to reflect changes in the context, labor laws and HR best practice.
Assist in co-ordinating the recruitment and selection process in the organization.
Developed and implemented induction processes to facilitate efficient integration of new employees into the organization.
Assists in ensuring the timely production of contracts of employment and other records ensuring NCCK meets the legal requirements for record keeping.
Advises management and employees on HR issues and on Labour Laws as necessary, giving advice on disciplinary, grievances and separation issues as and when needed.
Developed and maintained an HR database and filing system, ensuring proper records for each staff member while maintaining confidentiality.
Supported efficient management of HR data by ensuring prompt updates of employee information.
Managed the monthly payroll process, coordinating timely submission of all statutory deductions with the Finance/Accounts department.
Assists in developing the HR department budget and submits for the necessary approvals and preparing the necessary reports as needed.
Assists in reviewing the organization's salary structure as needed, advising on changes and/or salary surveys and market trends.
Supported performance evaluations to enhance effectiveness of the process.
Helps oversee performance management process that focuses on employee efforts on the achievement of business goals and attainment of requisite skills / competencies to sustain profitable growth.
Prepare and present HR reports as needed incorporating emerging issues, internal and external HR trends and highlighting areas of concern to ensure good HR practice.
Implement and ensure the maintenance of an effective reporting system.
Develops, maintains and reviews administrative systems to achieve maximum efficiency.
Promoted a professional atmosphere by maintaining an orderly and welcoming office environment.
Makes applications for company licenses and makes follow-ups to ensure timely approval.
Achievement: Improved onboarding efficiency by creating structured employee record templates and checklists.
Achievement: Reduced the HR Audit queries by standardizing employee file checklist and regular record audits.
Achievement: Successfully digitalized and centralised employee leave records, reducing retrieval time by 60% and improving audit compliance.
Administrative Assistant & Directors Personal Assistant
United Millers Ltd
03.2014 - 12.2014
Coordinated company executives' appointment schedules to optimize time management.
Managed the Directors' calendar.
Planned and scheduled meetings, conferences, teleconferences and travel.
Developed and maintained office record-keeping systems for improved organization and retrieval of information.
Used both computer and manual filing systems which allow for efficient collection, retention, and retrieval of information.
Prepared, created, and composed letters, reports and other documents for the company.
Prepared reports from confidential records.
Addressed standard inquiries by letter, phone, e-mail, fax or personal contact.
Streamlined internal communication processes to foster enhanced collaboration among team members.
Oversaw company correspondence through emails and posters to ensure clear communication.
Engaged with clients to provide assistance and address their needs during interactions.
Addressed and resolved customer complaints to improve satisfaction and service quality.
Compiled all departmental reports for review and presentation to the Directors.
Facilitated collaboration between the manager and other departments.
Education
Bachelor of Science - Human Resource Management
Moi University
01.2017
Diploma in Business Management -
Kenya Institute of Management
01.2012
Diploma in Information Technology -
Sigotop Career Development College
01.2007
Information Technology (Foundation Level) -
Sigotop Career Development College
01.2007
Skills
HR consultancy
Recruitment and selection
Talent onboarding
Employee engagement
Performance strategies
Compensation planning
Compensation management
Payroll administration
Labor relations expertise
HR data management
Employee wellness programs
Employee wellness programs
References
Jessica Muhuyi, Credit Officer, Kenya Industrial Estate, 0722869968, jessicamuhuyi91@gmail.com
HUMAN RESOURCES ASSISTANT (CLUSTER OPERATIONS) at FLORA AL BARSHA & FLORA INN HOTELHUMAN RESOURCES ASSISTANT (CLUSTER OPERATIONS) at FLORA AL BARSHA & FLORA INN HOTEL