Timeline
Work History
Overview
Education
Skills
Work Preference
Quote
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Wilson Olunga

Wilson Olunga

Sales & Marketing
Nairobi,047

Timeline

No Degree - Business Management

Topas College
09.2022 - Current

Sales Executive

Signtrade International LLC
03.2019 - Current

VP, Sales & Marketing

Keen Audio Ltd

Work History

VP, Sales & Marketing

Keen Audio Ltd
  • Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
  • Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
  • Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
  • Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
  • Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
  • Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
  • Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
  • Identified opportunities to improve business process flows and productivity.
  • Transformed customer experience by designing and executing comprehensive service improvement initiatives aimed at enhancing satisfaction levels.
  • Championed talent development programs, promoting employee engagement and retention while enhancing overall workforce capabilities.
  • Spearheaded organizational restructuring initiatives, streamlining operations and reducing overhead costs.
  • Implemented advanced data analytics tools to drive data-driven decision-making across all levels of the organization, leading to better business outcomes.
  • Delivered strong financial performance despite challenging economic conditions by executing prudent risk management strategies throughout all aspects of business operations.
  • Established and directed successful programs focused on [Area].
  • Launched new products or services in various markets by conducting comprehensive market research studies and tailoring offerings based on customer needs analysis.
  • Ensured regulatory compliance at all times by implementing robust internal controls systems coupled with proactive monitoring mechanisms.
  • Increased company growth through collaboration with sales and marketing departments.

Sales Executive

Signtrade International LLC
03.2019 - Current
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
  • getting new sales & sales leads
  • Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
  • Expanded market share with strategic territory planning and targeted prospecting.
  • Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
  • Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
  • Optimized sales funnel management, enhancing lead generation and conversion rates.
  • Participated in industry trade shows to represent company and generate valuable leads for future business growth.
  • Achieved significant sales targets by motivating team and setting realistic yet challenging goals.
  • Reduced operational costs by identifying inefficiencies in sales process and implementing corrective measures.
  • Improved product offerings by gathering customer feedback and working closely with product development team.
  • Spearheaded entry into new markets, conducting feasibility studies and developing market entry strategies.
  • Increased market share with comprehensive competitor analysis and tailored marketing strategies.
  • Expanded company's reach by establishing partnerships with key industry players.
  • Enhanced brand visibility, coordinating with marketing to develop impactful campaigns.
  • Fostered culture of continuous improvement, encouraging feedback and innovative ideas from sales team.
  • Drove revenue growth, leveraging in-depth product knowledge to offer customized solutions.
  • Led cross-functional teams to support sales objectives, fostering collaboration between sales, marketing, and product development.
  • Negotiated favorable terms with suppliers to improve product margins and competitiveness.
  • Secured new clients by developing and implementing strategic sales plans that focused on target industries.
  • Pioneered adoption of CRM software to improve customer relationship management and data analysis.
  • Cultivated long-term relationships with high-value clients to ensure repeat business and referrals.
  • Enhanced client satisfaction, providing exceptional after-sales support and maintaining regular communication.
  • Delivered persuasive presentations to key stakeholders, securing buy-in for strategic initiatives.
  • Boosted team morale and performance by leading regular training sessions on sales techniques and product updates.
  • Identified new market opportunities through diligent research and networking.
  • Streamlined sales processes to reduce cycle times and improve efficiency.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Built relationships with customers and community to promote long term business growth.
  • Set and achieved company defined sales goals.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Negotiated prices, terms of sales and service agreements.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Informed customers of promotions to increase sales productivity and volume.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Met existing customers to review current services and expand sales opportunities.
  • Maintained current knowledge of evolving changes in marketplace.
  • Achieved or exceeded company-defined sales quotas.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Contributed to team objectives in fast-paced environment.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Presented professional image consistent with company's brand values.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Recorded accurate and efficient records in customer database.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Kept detailed records of daily activities through online customer database.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Developed, maintained and utilized diverse client base.
  • Contributed to event marketing, sales and brand promotion.
  • Stayed current on company offerings and industry trends.
  • Built diverse and consistent sales portfolio.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Consulted with businesses to supply accurate product and service information.
  • Monitored service after sale and implemented quick and effective problem resolutions.

Overview

6
6
years of professional experience
2
2
years of post-secondary education

Education

No Degree - Business Management

Topas College
Nairobi
09.2022 - Current

Skills

Customer service

Product knowledge

Sales expertise

Sales presentations

Sales strategy

Relationship building

Decision-making

Sales planning

Cold calling

Business development and planning

Closing techniques

Client development

Professional networking

Order management

Goals and performance

Lead development

Lead prospecting

Objection handling

Lead generation

Upselling strategies

Interpersonal and written communication

Work Preference

Work Type

Full TimeContract WorkPart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work weekHealthcare benefits

Quote

Do not seek to follow in the footsteps of the men of old; seek what they sought.
Matsuo Bashō

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Wilson OlungaSales & Marketing