WILSON KURIA
Nairobi
Summary
Proactive ICT Technician and Computer Teacher with extensive experience in end-user training, system maintenance, and hardware/software management. Skilled in network troubleshooting, user support, and the integration of technology in educational settings. Known for reducing downtime and enhancing productivity through effective problem-solving and timely technical support.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
ICT Technician
Josnah Institute
Ruai, Nairobi Kenya
04.2021 - Current
- Facilitated end-user training sessions on software applications, increasing employee productivity with new tools and technologies.
- Conducted regular maintenance on computer systems, ensuring optimal operation and minimizing downtime.
- Managed inventory of hardware components, maintaining sufficient stock levels for critical replacements or repairs as needed.
- Coordinated with external vendors to procure hardware/software solutions that met organizational needs while adhering to budgetary constraints.
Computer Teacher
Hillside Middle School
Utawala Nairobi
02.2018 - 04.2020
- Trained and developed students' skills in word-processing, spreadsheet and database programs, Web designing, software installation.
- Assisted with the planning and execution of school-wide technology initiatives, supporting the integration of technology throughout all subject areas.
- Processed software and hardware by coordinating user setups, network troubleshooting and upgrades.
- Communicated with students to discuss progress and need for tutoring and extra assistance.
Computer Repair Technician
Generation Teach
Meru
09.2015 - 09.2017
- Enhanced customer satisfaction by providing timely and efficient computer repair services.
- Updated and installed new software on desktop and laptop computers to maintain latest technology.
- Researched and identified problems with computers and advised staff and clients on plans of action.
- Reduced downtime for clients by diagnosing and resolving hardware and software issues promptly.
Education
Bachelor - Computer And Information Systems Security
Kenya Methodists University
Meru11.2018
Diploma - Computer And Information Systems Security
Kenya Methodists University
Meru, Kenya11.2015
Certificate - Primary Teacher Education
Presbyterian Teachers' College Rubate
Meru09.2012
High School Diploma -
Ngecho Secondary School
Nakuru11.2009
Cerificate - Primary School Certificate
Larmudiac Primary School
Nakuru11.2005
Skills
- ITIL Processes
- Backup solutions
- Network Troubleshooting
- Remote Support
- Hardware Installation
- Software configuration
- User Training
- Desktop Technical Support
- Operating system management
- System Administration
Accomplishments
- Developing and Maintaining School Website
- Creating user support platform
- Awarded Certificate of achievement for being the best web designer in campus
- Become best in IT teacher at Hillside Siniour school
- Designing school Network including wi-fi
Certification
- Certified Cisco Networking
- Microsoft Certifications
- Certified Field support technician
- Data entry tools and techniques
- Java Programming techniques
Languages
English, Swahili
Native language
Timeline
ICT Technician
Josnah Institute
04.2021 - Current
Computer Teacher
Hillside Middle School
02.2018 - 04.2020
Computer Repair Technician
Generation Teach
09.2015 - 09.2017
Bachelor - Computer And Information Systems Security
Kenya Methodists University
Diploma - Computer And Information Systems Security
Kenya Methodists University
Certificate - Primary Teacher Education
Presbyterian Teachers' College Rubate
High School Diploma -
Ngecho Secondary School
Cerificate - Primary School Certificate
Larmudiac Primary School