Summary
Overview
Work History
Education
Skills
Interests
Creative Writing
Timeline
Generic

WILMA LORETTA OMMES

Nairobi,30

Summary

Brand Ambassador dedicated to driving awareness and promoting market growth. Experienced in researching, hosting and coordinating marketing events. Skilled in helping customers find desirable products and boosting sales.

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Passionate Beauty Therapist with experience. Offering extensive understanding of personalized and detailed body care with talent for upselling products while maintaining long-term customer relationships. Promote client comfort during beauty procedures.

Certified Substitute Teacher with experience instructing classrooms. Enthusiastic, creative and adaptable to institutional needs. Encouraging and compassionate approach fostering positive learning environments.

Self-starting Production Assistant with comprehensive understanding of technical operations and customer support services required in video, television and film production and distribution. Demonstrated to collaborate with colleagues, partners and external vendors to provide on-time delivery. Fast learner with expertise in modern digital media content and mobile video. Adept at managing relationships and interacting professionally with team members within organizations and with external clients.

Overview

3
3
years of professional experience
8
8
years of post-secondary education
2
2
Languages

Work History

Brand Ambassador, Sales Representative

Kell Management Limited
Nairobi, Chiromo, Westlands
10.2017 - 11.2018
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Engaged, educated and befriended customers to deliver amazing shopping experience.
  • Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Functioned as team player by working with other members to deliver sampling goals.
  • Automated contact management system, resulting in better client organization and goal alignment.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Trained and mentored new sales representatives.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages by collaborating with different stores such as:

Super Duper Cosmetics, Greenhouse, Ngong Road

First Impressions Cosmetic, Westlands

Sterling Cosmetics, Uchumi House, Aga khan Walk

Lipsticks Cosmetics, Sarit Centre

Goodlife Pharmacy, Westgate Mall

Goodlife Pharmacy, Vallet Arcade

Goodlife Pharmacy, Westlands Square

Goodlife Pharmacy, Garden City

Goodlife Pharmacy, Hurlingham

Beauty Therapist

Top Rose salon
Nairobi , Westlands
01.2019 - 03.2019
  • Recorded notes for future reference about customer preferences and services delivered.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Educated clients on care processes and advised on further care and products.

Massage Therapist

Iconz Spa
Nairobi, Westlands
05.2019 - 09.2019
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Carried out day-day-day duties accurately and efficiently.
  • Served customers and followed outlined steps of service.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.

Substitute Teacher

Vera Beauty College
Nairobi, Tom Mboya St.
11.2019 - 06.2020
  • Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Provided instruction for students in core subject areas.
  • Helped students develop life-long learning skills and good study habits.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Developed rules and set goals to maintain order in classroom.
  • Collaborated with teaching staff to implement coordinated educational strategies and student support networks.
  • Implemented outlined grading and assessment techniques to document growth, development and knowledge advancements during teacher absence.

Spa Coordinator

Cardenia Beauty Spa
Nairobi , Ngong Road
07.2020 - 11.2020
  • Remained up-to-date on current spa trends.
  • Promoted spa services and fostered new business by organizing promotional events.
  • Communicated with various product vendors to select products to stock and sell.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.
  • Maintained solid knowledge base of all spa and resort products and services.
  • Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.
  • Managed front desk by answering phones, scheduling appointments and greeting guests.

Paid Intern

The Creative Hub Limited
Nairobi, Lavington, Sri Aurobindo Avenue
03.2021 - Current
  • Supported producers in video editing sessions to bring final product to audience using Adobe Premier.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
  • Interacted positively with models and Voiceover artists during casting calls and radio sessions.
  • Worked closely with Directors to provide effective assistance for specific aspects of business operation.
  • Coordinated with producers and on-air talent to create program content, new ideas and segments.
  • Created Model Release Forms and submitted production paperwork on time.
  • Organized Radio sessions and Studio time.

Education

Cosmetology

Vera Beauty College
Philadelphia House, Tom Mboya St.
01.2017 - 12.2017

High School Diploma -

St Hannah’s Girls
Nairobi, Karen
01.2013 - 11.2016

Loreto Convent Msongari
James Gichuru Road, Nairobi
01.2010 - 11.2012

Skills

Client Service

Scheduling

Marketing and advertising

Customer Relations

Sales expertise

Interpersonal communication skills

Records management

Performance improvement

Strategic planning

Interests

Club Memberships

Travelling

Creative Writing

I am a very passionate writer , writing poems, scripts, songs and even journaling just to pass time. For the past one year, I have been working for a Tv and Radio Production Company which gave me an opportunity to exercise my writing skills in film and radio scripts.

As a writer I have learnt to use all my initiatives for sourcing information for projects and this has helped with my skills of attention to detail and good command over grammar and syntax.

Timeline

Paid Intern

The Creative Hub Limited
03.2021 - Current

Spa Coordinator

Cardenia Beauty Spa
07.2020 - 11.2020

Substitute Teacher

Vera Beauty College
11.2019 - 06.2020

Massage Therapist

Iconz Spa
05.2019 - 09.2019

Beauty Therapist

Top Rose salon
01.2019 - 03.2019

Brand Ambassador, Sales Representative

Kell Management Limited
10.2017 - 11.2018

Cosmetology

Vera Beauty College
01.2017 - 12.2017

High School Diploma -

St Hannah’s Girls
01.2013 - 11.2016

Loreto Convent Msongari
01.2010 - 11.2012
WILMA LORETTA OMMES