WILMA LORETTA OMMES

• Developed and delivered engaging sales presentations to convey product benefits.
• Engaged, educated and befriended customers to deliver amazing shopping experience.
• Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
• Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
• Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
• Functioned as team player by working with other members to deliver sampling goals.
• Automated contact management system, resulting in better client organization and goal alignment.
• Increased sales by offering advice on purchases and promoting additional products.
• Trained and mentored new sales representatives.
• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages by collaborating with different stores such as:

Super Duper Cosmetics, Greenhouse, Ngong Road

First Impressions Cosmetic, Westlands

Sterling Cosmetics, Uchumi House, Aga khan Walk

Lipsticks Cosmetics, Sarit Centre

Goodlife Pharmacy, Westgate Mall

Goodlife Pharmacy, Vallet Arcade

Goodlife Pharmacy, Westlands Square

Goodlife Pharmacy, Garden City

Goodlife Pharmacy, Hurlingham

• Recorded notes for future reference about customer preferences and services delivered.
• Suggested treatments and styles to suit customer appearance and fashion choices.
• Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Educated clients on care processes and advised on further care and products.

• Maintained excellent attendance record, consistently arriving to work on time.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Carried out day-day-day duties accurately and efficiently.
• Served customers and followed outlined steps of service.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.

• Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Provided instruction for students in core subject areas.
• Helped students develop life-long learning skills and good study habits.
• Kept accurate and current attendance records and assignment sheets to maintain file compliance.
• Developed rules and set goals to maintain order in classroom.
• Collaborated with teaching staff to implement coordinated educational strategies and student support networks.
• Implemented outlined grading and assessment techniques to document growth, development and knowledge advancements during teacher absence.

• Remained up-to-date on current spa trends.
• Promoted spa services and fostered new business by organizing promotional events.
• Communicated with various product vendors to select products to stock and sell.
• Provided staff coaching, mentoring and consultation to enhance performance and professional development.
• Maintained solid knowledge base of all spa and resort products and services.
• Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.
• Managed front desk by answering phones, scheduling appointments and greeting guests.

• Supported producers in video editing sessions to bring final product to audience using Adobe Premier.
• Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
• Supported current production needs by moving items between equipment, conveyors and staging areas.
• Interacted positively with models and Voiceover artists during casting calls and radio sessions.
• Worked closely with Directors to provide effective assistance for specific aspects of business operation.
• Coordinated with producers and on-air talent to create program content, new ideas and segments.
• Created Model Release Forms and submitted production paperwork on time.
• Organized Radio sessions and Studio time.