WESLEY MUNAGA
Nairobi, Nairobi Province,30
Summary
Accomplished Executive Assistant with a proven track record at Oodles Garden, enhancing business operations through meticulous attention to detail and robust office administration. Expert in document preparation and executive support, significantly improving team collaboration and decision-making processes. Demonstrates exceptional project planning and staff management skills, driving efficiency and productivity across departments.
Overview
7
7
years of professional experience
Work History
Executive Assistant to the Chief Executive Officer
Oodles Garden
Nairobi, Nairobi Province, Kenya
11.2021 - Current
- Developed appropriate solutions to maintain a seamless workflow in the executive office by anticipating and resolving potential challenges.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Organized and coordinated conferences and monthly meetings.
- Prepared meeting agendas and briefing papers for members of board of directors and executive team.
- Maintained confidentiality by handling sensitive information with discretion and professionalism.
- Improved team collaboration by acting as a liaison between the CEO, executive team, and staff members.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Contributed to strategic planning by providing administrative support during Board of Directors'' meetings.
- Supported decision-making processes by compiling research data and presenting findings to the CEO.
HR & Administration Manager
The Viands Group Limited
Nairobi, Nairobi Province, Kenya
05.2021 - Current
- Supervised a team of administrative professionals, providing guidance, support, and constructive feedback to ensure high-quality service delivery.
- Managed budgets and financial reporting, enabling effective allocation of resources and timely identification of potential cost savings.
- Developed effective filing systems that streamlined document retrieval, increasing efficiency within the workplace.
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Prepared comprehensive reports on departmental performance for senior management, facilitating informed decision-making and strategic planning initiatives.
- Conducted regular audits to identify and address process improvements.
- Increased productivity and reduced operational costs through streamlining office processes.
- Promoted a positive workplace culture by addressing employee concerns promptly and implementing initiatives aimed at boosting morale and job satisfaction.
- Negotiated favorable contracts with vendors for office supplies and services, reducing overall operational expenses while maintaining quality standards.
- Supervised hiring processes and vendor relationships to maintain smooth operations for company.
- Ensured compliance with relevant laws regulations by developing robust policies procedures governing administrative operations within the company.
- Built excellent employee experience through culture of service and execution of employee assistance programs.
- Organized corporate events such as conferences and workshops that fostered professional development among staff members.
- Reduced employee turnover through employee development and other retention measures.
- Enhanced staff performance through comprehensive training programs and regular performance evaluations, leading to a more skilled and motivated team.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Trained employees in company and regulatory compliance requirements to promote conformance.
Route Sales Person
Aquamist Water Company
Nairobi, Nairobi Province, Kenya
04.2017 - 09.2017
- Contributed to a positive work environment by actively participating in team meetings or training sessions with constructive feedback and open communication.
- Achieved consistent sales growth by identifying potential clients and presenting product offerings tailored to their needs.
- Monitored inventory levels closely and ensured optimal product availability to enhance account retention.
- Utilized strong negotiation skills to resolve customer issues regarding pricing, deliveries, and product quality, resulting in mutually beneficial outcomes.
- Evaluated current product offerings and provided valuable input to management regarding potential improvements or new additions, leading to a more diverse and competitive portfolio.
- Enhanced profitability by capitalizing on a broad understanding of the company's offerings, employing successful upselling and cross-selling strategies.
- Enhanced customer satisfaction by providing timely deliveries and addressing concerns promptly.
- Ensured compliance with safety regulations during delivery operations, reducing incidents of accidents or damage to company property.
Education
Bachelor of Science - Human Resource Management
Kisii University
Kisii, Kisii District, Kenya12.2021
Skills
- Document Preparation
- Presentation Development
- Executive Support
- Expense Reporting
- Office Administration
- Meticulous attention to detail
- Project Planning
- Business Administration
- Customer Service
- Administrative Support
- Office Management
- Staff Management
Timeline
Executive Assistant to the Chief Executive Officer
Oodles Garden
11.2021 - Current
HR & Administration Manager
The Viands Group Limited
05.2021 - Current
Route Sales Person
Aquamist Water Company
04.2017 - 09.2017
Bachelor of Science - Human Resource Management
Kisii University