WASHINGTON CUSH DODOY
NAIROBI
Summary
Observant professional accustomed to working alone to maintain security at facilities. Knowledgeable about detecting and preventing incidents, reporting crime and providing basic first aid. Thorough understanding of enforcement policies coupled with deep familiarity of safety equipment.
Overview
10
10
years of professional experience
Work History
Protect Security Agent
Tier one Tactical
Nairobi
04.2025 - Current
- Monitored premises to ensure safety and security protocols were followed.
- Conducted regular inspections of facilities and equipment for potential hazards.
- Collaborated with law enforcement during incident investigations and reporting.
- Assisted in training new staff on security procedures and emergency responses.
- Implemented access control measures to manage visitor entry effectively.
- Responded promptly to alarms, disturbances, and emergencies as they arose.
- Engaged with employees and visitors to promote a safe environment at all times.
- Maintained accurate records of all activities related to security operations on a daily basis.
- Conducted regular patrols throughout the premises to identify potential security risks.
- Customer care services.
Unarmed Security Guard
Delta 7
Nairobi
02.2025 - 04.2025
- Identified potential threats or hazards onsite and took appropriate action to address them in a timely manner.
- Conducted daily security checks of the premises, equipment, and vehicles.
- Prepared detailed incident reports when required for review by management team members.
- Patrolled assigned areas to detect suspicious activity and prevented unauthorized access.
Office Assistant
XPLICO INSURANCE LIMITED
04.2021 - 04.2021
- Overseeing clerical tasks, such as sorting and sending mails
- Keeping an inventory of office supplies and ordering new materials.
- Welcoming visitors to the office.
- Answering phone calls.
- Taking and delivering messages.
- Processing renewal notices.
- Sending reminders text and calling the client/agents requesting for more business
- Resolve customer complaints by investigating problems, developing solutions and making recommendations to the business.
- Contribute to team effort by meeting set targets and other related expectations
- Finding out current market intelligence on pricing, new products, delivery schedules, merchandising techniques
- Keep management informed on trade activities by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual analyses.
- Handled confidential information with discretion, maintaining trust and integrity within the office.
- Answered incoming calls, redirecting them to appropriate departments, enhancing communication flow.
- Created filing system for contracts, records and reports.
- Monitored office supplies and reordered stock as necessary, preventing any shortages that could disrupt workflow.
- Maintained filing systems both electronically and on paper, ensuring easy access to important documents.
- Managed and recorded all office-related purchasing, keeping within budgets and deadlines.
- Handled both incoming and outgoing mail for the business to maintain smooth-running external communications.
Filing Clerk
XPLICO INSURANCE LIMITED
03.2019 - 04.2020
- Scanned or manually entered paper documents into electronic files, meticulously checking for inaccuracies and locating missing information.
- Archived outdated files, keeping main filing system current and free of unnecessary information.
- Supported staff in preparing reports and presentations by gathering support materials from files.
- Retrieved and organized files for staff and tracked checked out documents.
- Helped staff navigate filing systems and locate desired records
- Placed requested materials into folders, files or boxes for transport.
- Audited information to locate missing files and identify discrepancies.
- Compiled and prepared documentation and required notices within tight timeframes to meet specific needs.
- Allocated and labelled spaces for new files in both physical and digital archives, maintaining systematic order.
- Responded to requests for information from colleagues and management, providing accurate documentation within tight deadlines.
- Managed and tracked file versions using organized system.
- Researched issues or records for staff and prepared summary reports.
Unarmed Security Guard
ALFASEC SECURITY SERVICES
Nairobi
02.2016 - 08.2017
- Parking vehicle to the designated area.
- Giving out visitors passes
- Deterrence: Maintain a visible presence to deter theft, vandalism, and other criminal acts.
- Incident Response: Respond to alarms, emergencies (fire, medical), security breaches, and distress calls, assessing situations and calling authorities if needed.
- Reporting: Write detailed daily logs, incident reports, and activity summaries, documenting all occurrences.
- Enforcement: Enforce company policies, rules, and regulations, and address infractions.
- Customer Service: Assist employees, customers, and visitors by providing directions, information, and assistance.
- Emergency Preparedness: Know emergency protocols, including evacuation procedures and alarm locations.
Education
CCTV OPERATOR
Adams Academy
Nairobi, Kenya 11.2025 - 12.2025
Certificate in Digital Marketing, Data Entry and Virtual Assistant - Certificates Awarded
Ajira Digital/Ministry of labour
Kenya certificate of Secondary Education - C minus
SHAURI MOYO SECONDARY SCHOOL
04.2001 -
Diploma In Business management - Module 2
African Institute of Development Studies
Certificate Of First Aid - Completed
ST. JOHNS AMBULANCE
Certificate in Customer care And Complain Management - Completed
ATINGI
Skills
- Familiarity with IP based CCTV systems, NVR/DVR operation, and evidence
retrieval
- Ability to use surveillance software, MS Office, and reporting tools
- Attention to detail
- Ability to work independently
- Communication
- Multitasking
- Good observational skills
- Problem solving
- Understanding of security procedures
- Understanding the cctv technology
- Able to write a clear record
- Cctv camera operations
- Communicating with people
- Incident response planning
- Security standards expertise
Languages
English
Proficient
C2
Swahili
Proficient
C2
References
- Mr. Dickens Omollo, GA Insurance Sales, 0706366518
- Mr. Simon,
- Colonel Khaduli, +254721245188
- Mr. Aggrey. Tier One Tactical 0724334343
Timeline
CCTV OPERATOR
Adams Academy
11.2025 - 12.2025
Protect Security Agent
Tier one Tactical
04.2025 - Current
Unarmed Security Guard
Delta 7
02.2025 - 04.2025
Office Assistant
XPLICO INSURANCE LIMITED
04.2021 - 04.2021
Filing Clerk
XPLICO INSURANCE LIMITED
03.2019 - 04.2020
Unarmed Security Guard
ALFASEC SECURITY SERVICES
02.2016 - 08.2017
Kenya certificate of Secondary Education - C minus
SHAURI MOYO SECONDARY SCHOOL
04.2001 -
Certificate in Digital Marketing, Data Entry and Virtual Assistant - Certificates Awarded
Ajira Digital/Ministry of labour
Diploma In Business management - Module 2
African Institute of Development Studies
Certificate Of First Aid - Completed
ST. JOHNS AMBULANCE
Certificate in Customer care And Complain Management - Completed
ATINGI