Carol Warugongo

• Responsible for a team of 6 talented recruiters (UK, South Africa, US, Kenya & Nigeria)
• Enhanced talent acquisition strategies by streamlining processes and implementing innovative recruitment methods.
• Coordinated interview schedules for both candidates and hiring managers to streamline the selection process.
• Optimized candidate experience by developing a comprehensive onboarding program for new hires.
• Managed internal referral programs to encourage employee involvement in sourcing top talent.
• Reduced time-to-fill rates with proactive sourcing techniques, targeting passive candidates and building talent pipelines.
• Negotiated competitive compensation packages for new hires while maintaining budgetary constraints.

• Coordinated interview scheduling between candidates and hiring managers, ensuring a smooth selection process from start to finish.
• Developed strong rapport with candidates, providing support during interviews, offer negotiations, and onboarding process.
• Collaborated closely with hiring managers to understand technical requirements and align talent acquisition strategies accordingly.
• Successfully filled numerous hard-to-source roles by utilizing creative search methods and tapping into niche networks.

• Coordinated interview scheduling between candidates and hiring managers, ensuring a smooth selection process from start to finish.
• Developed strong rapport with candidates, providing support during interviews, offer negotiations, and onboarding process.
• Collaborated closely with hiring managers to understand technical requirements and align talent acquisition strategies accordingly.
• Successfully filled numerous hard-to-source roles by utilizing creative search methods and tapping into niche networks.

• Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
• Sourcing and recruiting experienced Engineers globally. Where there was a need, I would source, recruit and onboard into the Elastic Teams.
• Managing candidate experience; recruiting Engineers from China, Thailand, Egypt, Kenya and Nigeria.
• Working with the Sales & Delivery Teams to make sure projects are executed efficiently and promptly through the availability of Engineers on the projects required.

• Managed recruitment team and trained and mentored new advisors.
• Managed applicant tracking systems to keep recruitment processes organized.
• Improved recruitment efficiency by streamlining processes and implementing innovative sourcing strategies.
• Measured and reported on recruitment metrics to track successes and failures of recruitment efforts and identify areas for improvement.

• Writing the Business Proposals for client engagements.
• Having deep knowledge & understanding in the field of design, brands and project execution.
• Event planning, design, coordination and execution – Birthday and themed parties.

Financial Inclusion, Health and Education based projects.

• Coordinating with various technology, design, and client service teams to deliver production requirements and track progress against timelines and budget.
• Integrated Digital Marketing Media Placement – Facebook, Web, Mobile Media.
• Execute Digital Marketing Campaigns, Reporting and Analysis.
  Collaborating with third-party teams to ensure the effective use of limited time and resources within the broader team, thus ensuring that each project is rolled out as planned.

• Coordinating, deploying and managing Mobile Applications projects across the African Market. Holding the Single Point of Contact (SPOC) position for Project Manager and Service Delivery Projects across the African Markets
• Working with client queries, clarifications, escalations and/or issue management.
• Weekly Management Reporting for trend analysis & decision-making.

• Establishing a PMO (Program Management Office) framework to improve the practice of project management and results of project delivery.
• Managing the operation of a PMO (Program Management Office) framework including developing PMO objectives and services. Deploying a new standardized project management methodology, complete with templates and tools, project governance process, portfolio management, performance and financial reporting.
• Project lifecycle end to end including logistics and reporting weekly.