Wanjiru Mary Cate Wanjiku
Communications And Public Relations Officer
Summary
An energetic professional bringing robust background in storytelling to boost company image. Highly articulate writer with strong aptitude for creating engaging content. Experienced in leveraging detailed analytics reports to monitor and document success. Diligent across both internal and external communications. Offering excellent management and organizational skills to coordinate multiple, concurrent projects.
Overview
8
8
years of professional experience
Work History
Program Assistant
Innovate Now
06.2022 - Current
- Leading the Communications department through social media management, media relations, event, and stakeholder management
- Content generation for quarterly newsletters, website, and YouTube
- Lead role on mentorship for startups and ventures
- Handling of all Administrative duties including scheduling of meetings, responding to emails and calls, handling travel arrangements including flight bookings and accommodation and processing of required documents.
Customer Management Associate
Tips and Toes Nail Bar
08.2021 - 05.2022
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Collaborated with marketing department to launch and manage promotional activities and campaigns.
- Researched and corrected customer concerns to promote company loyalty.
Merchandiser
Aisells Group Limited
10.2020 - 03.2021
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Generated weekly, monthly and quarterly sales reports to highlight milestones and activities.
- Established strong vendor relationships to maintain and support business.
- Updated pricing and signage to complete product displays and educate customers.
Assistant Events Coordinator
Pinnacle Events
06.2016 - 07.2017
- Managed administrative logistics of events planning, event booking, and event promotions.
- Liaised with clients to determine exact event requirements.
- Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
- Utilized social media to promote events and increase attendance.
Communications Intern
Kenya Civil Aviation Authority
05.2015 - 07.2015
- Developed campaigns to increase public awareness of company and engage customers.
- Prepared social media posts and videos with eye for viral content strategies.
- Built strong relationships with media outlets and communications professionals to expand personal network.
- Wrote and distributed press releases and social media content for clients and company.
- Helped with photo and video production and performed visual and sound editing tasks.
- Monitored media coverage and produced detailed reports to analyze impact of PR efforts.
Education
Bachelor of Communication and Public Relations - Communications And Public Relations
Maasai Mara University
Kenya 05.2012 - 05.2016
Skills
Development Communication Strategy
Stakeholder Engagement, Strategy Development (social media management and media relations)Media RelationsOrganizational communicationSpeech Writing, Blogging, Social Media Management, Photography and Videography, Stakeholder EngagementEvent Planning and ManagementWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Program Assistant
Innovate Now
06.2022 - Current
Customer Management Associate
Tips and Toes Nail Bar
08.2021 - 05.2022
Merchandiser
Aisells Group Limited
10.2020 - 03.2021
Assistant Events Coordinator
Pinnacle Events
06.2016 - 07.2017
Communications Intern
Kenya Civil Aviation Authority
05.2015 - 07.2015
Bachelor of Communication and Public Relations - Communications And Public Relations
Maasai Mara University
05.2012 - 05.2016