WANGARI KINYANJUI

MAAS Ltd offers advisory services in the built environment, including project management, design and build, and sustainability consultancy. The company manages projects valued at over $20m.

Key Responsibilities:

Administration Support:

● Established a protocol for managing meeting room bookings, which included refreshments and equipment.

● Managed and optimized a reimbursement workflow for a team of 25 members, developing a user-friendly submission system that increased approval efficiency by 40% while ensuring compliance with company policies.

● Co-ordinated office supply procurement and implemented inventory tracking, reducing costs by 25% while ensuring sufficient stock for a team of 25.

● Administered routine office correspondence across teams, improving the relevance and clarity of communications by 50% and enhancing collaboration.

● Streamlined a standardized documentation process, reducing errors in client communications by 30%.

Finance Support:

● Collaborated closely with the finance department to establish a comprehensive filing system for expense reports, reducing retrieval time by 50% and improving organizational efficiency.

● Supported budgeting and timely tracking of monthly bills achieving on-time payment processing.

● Prepared purchase requisitions for weekly procurement and followed up on Purchase Orders to ensure timely processing.

Business Development and Partnerships:

● Led the B-Corp Assessment Certification initiative, creating a plan with 20 operational improvements and collaborating with cross-functional teams to influence 15 internal policies for sustainable practices by 2025.

● Reviewed over 5 RFPs and EOIs, summarizing critical information into concise briefs and facilitating proposal drafts that aligned with client expectations and project goals.

Co-ordination and Communication:

● Spearheaded the design and distribution of eight newsletters, enhancing communication and engagement for over 30 recipients with internal updates and information sharing.

● Arranged 8 training sessions, developing and delivering PowerPoint presentations; generating a culture of continuous learning within the organization.

● Planned and executed 10+ team hangouts; created opportunities for cohesion and relationship-building among teams.

Key Achievements:

● Led over 10 training sessions and team hangouts, including material from "The 7 Habits of Highly Effective People," which boosted team productivity and engagement by 25%.

● Automated the expense tracking process with QuickBooks and Zoho, resulting in a 40% reduction in processing errors and improving report accuracy for over 200 monthly transactions.

● Optimized the use of tools such as Zoho, Canva, JotForm, MS-Office, and Google Drive, leading to a 40% increase in team efficiency for presentations and data collection.

Women for Dementia Africa is an NGO that raises awareness and provides support to those affected by Alzheimer’s and other forms of Dementia.

Key Achievements:

● Collaborated in preparing reports, posters, presentations, and visualizations to provide actionable insights for stakeholders.

● Facilitated five community outreach events, strengthening ties with local organizations and providing resources to seniors in Kayole and Muranga, which enhanced community support networks and improved resident well-being.

Oversee the management of two Airbnb properties in Nairobi, ensuring optimal guest experiences and effective property upkeep.

Key Achievements:

● Managed 50+ guest bookings worth $8,500, maintaining an average review rating of 4.7 stars, while liaising between Airbnb and apartment owners.

● Streamlined guest check-in for two Nairobi Airbnb properties, cutting average check-in time by 40% and boosting guest satisfaction, leading to an increase in positive reviews within three months.

Facilitated administration, including decor, reservations, grievances, maintenance, budgets, financial records, and coordinated contract personnel.

Kenya Children’s Homes (KCH) is a flagship project of the Gloag Foundation focused on rescuing, rehabilitating, and reintegrating orphans and vulnerable children in the community.

Key Achievements:

● Updated the school’s SMIS portal by processing records for new and continuing students.

● Reduced the backlog of student record filing for both lower and upper grades.

● Delivered a 15-page report with recommendations for improving and streamlining school processes.