Silvanus Wambua Mutuku
Nairobi
Summary
Results-oriented Sales and Operations Manager with over 15 years of proven success in automotive sales, fleet management, and operational leadership. Adept at driving revenue growth, managing cross-functional teams, and delivering strategic business solutions. Highly skilled in client relationship management, market analysis, and team development. Committed to continuous professional growth and excellence.
Overview
18
18
years of professional experience
2040
2040
years of post-secondary education
Work History
Sales Manager – Fleet
Salvador Caetano Kenya Ltd
01.2019 - Current
- Lead fleet sales operations and corporate client acquisition.
- Build and manage long-term relationships with key customers.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Sales Manager
Hyundai East Africa
01.2014 - 01.2017
- Directed sales strategies across dealership channels.
- Supervised the sales team and coordinated product promotions.
Sales Representative
Hyundai East Africa
01.2013 - 01.2014
- Promoted Hyundai vehicles to retail and corporate clients.
- Supported the sales manager in customer engagement and reporting.
Sales Representative
Honda Nairobi
01.2012 - 01.2013
- Responsible for day-to-day customer interaction and vehicle sales.
- Maintained high client satisfaction and retention rates.
Operations Manager
Hydro Masters Drilling & Investment Co.
01.2011 - 01.2012
- Managed end-to-end operations, logistics, and procurement.
- Led project teams in various infrastructure development projects.
Sales Representative
Day Motors
01.2009 - 01.2011
- Conducted vehicle demonstrations and closed high-value sales.
- Built strong client bases through referrals and repeat business.
Motorola Agent / Supervisor
ScanGroup Kenya
01.2007 - 01.2010
- Supervised regional Motorola promotions and retail marketing.
- Managed a team of sales agents and oversaw inventory logistics.
Education
Bachelor of Business Information Technology -
STRATHMORE UNIVERSITY
Diploma in Sales Management and Marketing - undefined
Nairobi Institute of Business Studies
01.2006 - 01.2007
Certificate in Information Technology - undefined
Kenya Christian Industrial Training Institute
01.2004 - 01.2006
Kenya Certificate of Secondary Education - undefined
Tala High School
01.1997 - 01.2001
Kenya Certificate of Primary Education - undefined
St. Paul’s Primary School
01.1989 - 01.1996
Skills
- Sales & Business Development
- Fleet & Automotive Management
- Strategic Planning & Execution
- Customer Relationship Management (CRM)
- Team Leadership & Staff Training
- Market Research & Analysis
- Operational Oversight
- Communication & Negotiation
- IT Proficiency
Client relationship management
Sales planning
Sales reporting
Staff management
Interests
Environmental conservation
Travelling and exploring new cultures
Playing and watching basketball
Professional Attributes
- Self-motivated and results-driven
- Excellent leadership and mentoring skills
- Strong analytical and problem-solving abilities
- Effective communicator and negotiator
- Agile and adaptable in dynamic work environments
Additional Information
REFERENCES
Mehboob Karmali
Chairman – Hyundai East Africa
📞 +255 754 000 111
Sylvia Angani
Sales Director – Salvador Caetano Kenya Ltd
📞 +254 724 852 386
Timeline
Sales Manager – Fleet
Salvador Caetano Kenya Ltd
01.2019 - Current
Sales Manager
Hyundai East Africa
01.2014 - 01.2017
Sales Representative
Hyundai East Africa
01.2013 - 01.2014
Sales Representative
Honda Nairobi
01.2012 - 01.2013
Operations Manager
Hydro Masters Drilling & Investment Co.
01.2011 - 01.2012
Sales Representative
Day Motors
01.2009 - 01.2011
Motorola Agent / Supervisor
ScanGroup Kenya
01.2007 - 01.2010
Diploma in Sales Management and Marketing - undefined
Nairobi Institute of Business Studies
01.2006 - 01.2007
Certificate in Information Technology - undefined
Kenya Christian Industrial Training Institute
01.2004 - 01.2006
Kenya Certificate of Secondary Education - undefined
Tala High School
01.1997 - 01.2001
Kenya Certificate of Primary Education - undefined
St. Paul’s Primary School
01.1989 - 01.1996
Bachelor of Business Information Technology -
STRATHMORE UNIVERSITY
Similar Profiles
Rahab Wakonyu KaruguRahab Wakonyu Karugu
Senior Administrative Assistant at Salvador Caetano Kenya LtdSenior Administrative Assistant at Salvador Caetano Kenya Ltd
Jenifer Francielle CazarotoJenifer Francielle Cazaroto
Médica especialista em Medicina Fetal at São Luiz São CaetanoMédica especialista em Medicina Fetal at São Luiz São Caetano
Adriele Martins Conte PereiraAdriele Martins Conte Pereira
Recepcionista de consultório médico at Clínica Dra Camila CaetanoRecepcionista de consultório médico at Clínica Dra Camila Caetano
Kyle Temple-MurrayKyle Temple-Murray
Managing Director at NADSKA LtdManaging Director at NADSKA Ltd
MACKLYNE IMARYMACKLYNE IMARY
Customer Support Expert at TeleperformanceCustomer Support Expert at Teleperformance