WALTER WAKHU
Nairobi
Summary
Dynamic client service executive and digital marketer with proven success at Voices Africa and Consumer insight; driving engagement through innovative campaigns and content creation. Expert in SEO and client needs assessment, achieving the highest social media interaction rates. Adept at fostering relationships and delivering tailored solutions, enhancing online brand visibility and client satisfaction with vast experience and success in Market research.
Overview
6
6
years of professional experience
Work History
Digital Marketing Executive & Client Service Executive
Voices Africa
Nairobi
08.2020 - Current
- Facilitated all communications through digital channels to enhance engagement.
- Executed branding initiatives across email, social media, website, and the company app.
- Created engaging content for digital marketing, achieving consistent social media interaction(best rate).
- Conducted online and offline campaigns to recruit panelists effectively.
- Developed and managed digital marketing campaigns across multiple platforms.
- Moderated live projects and tested surveys to ensure data accuracy.
- Worked closely with clients in order to understand their needs and develop tailored solutions accordingly.
- Scripted and held successful projects and live interviews with major local & international clients & vendors such as Absa, Dynata, U.S agricultural department etc.
Sourcing Specialist
Zambariti ltd
Nairobi, Kenya
02.2024 - 02.2025
- In charge of research processes such as sourcing suppliers, packaging services, delivery apps, KEBS certification etc.
- Analyzed market trends to identify potential suppliers and cost-saving opportunities.
- Conducted supplier evaluations to ensure compliance with quality standards.
- Managed procurement processes for raw materials and services.
- Developed relationships with key suppliers to enhance collaboration and communication.
- Performed risk analysis assessments on existing and prospective vendors.
- Developed plans and documentation to identify project scope and articulation.
- Monitored food industry trends in order to identify new sourcing opportunities.
Paid Intern / Marketer
Chiromo Special Products Ltd
Nairobi
02.2020 - 05.2020
- Partly Involved & trained in the sales department: Numerous site & Hardware outlet visits.
- Routine physical product marketing: product advertising & consumer sampling.
- Digital Marketing: Recognized for creating a written and approved, company profile/portfolio. Also recognized for strengthening marketing campaigns on digital platforms. (SMO, SEO, Content creation etc.) Consistent rate of leads.
- Conducted extensive physical and online research supported by documented findings & regular presentations.
- Developed a company re-branding strategy by creating a long term digital marketing plan with goals, objectives, tools & requirements.
- Tested & Implemented various digital marketing tools: Wix web design, Graphics design, Social media content creation, Content broadcasting, Performance analysis etc. Achieved the company's best short-term rate/record of social media reach organically (60days).
- Construction company: Interior and Exterior solutions. (Former Athi River Mining Subsidiary)
Education
Aptech Certificate in Advanced Digital Marketing -
Edulink College
Nairobi03-2026
BA(Hons) - Business Management
University of Sunderland
Nairobi09.2019
IGCSEs -
Braeburn High School
Nairobi10.2013
Skills
- MS office Proficient
- ROI analysis
- SEO
- SEM
- Ad & Campaign development
- Content marketing
- Analytics
- Graphic design
- Customer service
- Client needs assessment
- Communication
- Networking
- Adaptability
- Research
- Planning
- Creativity
- Negotiation Skills
Hobbies and Interests
- Art & Design
- Physical fitness & Sports
- Self-help, Psychology & Spirituality
- Reading & Learning
Volunteer Experience
- Community Service Volunteer, Ramani Life Group, 02/15, Nyeri, Nyeri, Prepared a career fair event for underprivileged high school students in Gitungu High School., Event photography.
- Community Service Group Member, Wamato Community Service Group, 10/07, 05/08, Dar es Salaam, Dar es Salaam, Underprivileged nursery school, primary school and community visits., Involved in fundraisers & campaigns for food supply, sanitation, education and many other resources for underprivileged schools and communities.
Extra Curriculars
- Sweden Gothia Youth Cup soccer tournament, 2009, Gothenburg, Västra Götaland, Braeside High School Team
- Presidents Award Participant, 2011, Nairobi, Nairobi, Braeburn High School
- Most Valuable Player (Football Team), 2012, Nairobi, Nairobi, Braeburn High School
- Karura Forest Tree Planting, 2015, Nairobi, Nairobi, Intel College
- First-Aid Training, 2017, Nairobi, Nairobi, Kenya Redcross
Timeline
Sourcing Specialist
Zambariti ltd
02.2024 - 02.2025
Digital Marketing Executive & Client Service Executive
Voices Africa
08.2020 - Current
Paid Intern / Marketer
Chiromo Special Products Ltd
02.2020 - 05.2020
Aptech Certificate in Advanced Digital Marketing -
Edulink College
BA(Hons) - Business Management
University of Sunderland
IGCSEs -
Braeburn High School