To leverage my strong interpersonal and organizational skills in a dynamic Company, where I can contribute to fostering a positive workplace culture, streamline HR processes, and support the company's talent acquisition and employee engagement initiatives.
Goal-oriented Human Resources Specialist with six years of experience in training protocol development and policy implementation. Strong financial acumen with demonstrated success in budget development and adherence. Accomplished in analyzing company needs and developing long-term solutions to meet personnel objectives.
Overview
12
12
years of professional experience
Work History
HR Specialist
iHuman Resource Consulting Limited
03.2024 - Current
Payroace culture by initiating diversity and inclusion initiatives, resulting in higher employee satisfaction levels.
Assessed employee engagement levels through surveys and focus groups, implementing actionable feedback for continuous improvement.
Created and delivered HR training sessions to staff, managers and executives.
Advocated for staff members, helping to identify and resolve conflicts.
Partnered with business leaders to align HR strategy with organizational goals, driving company growth and success.
Enhanced employee retention by implementing effective onboarding and training programs.
Optimized talent acquisition process by leveraging data-driven insights, refining sourcing techniques and enhancing employer brand presence.
Reduced time-to-hire with efficient recruitment strategies, including targeted job postings and thorough candidate screening.
Managed conflict resolution by mediating disputes between employees, fostering a positive work environment.
Oversaw payroll administration duties ensuring accurate payment processing while adhering to relevant tax regulations.
Mentored HR team members in their professional development, promoting continuous learning and skills enhancement within the department.
Coordinated internal promotions processes allowing career advancement opportunities within the organization.
Collaborated with legal counsel to ensure compliance with federal, state, and local labor laws, minimizing risk exposure for the organization.
Streamlined HR processes for increased efficiency by automating manual tasks and reducing paperwork.
Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
Assessed client feedback and delivered information to management for corrective action.
Partnered with leaders on HR and business functions using consultative approach to proactively identify and address issues and concerns.
Provided human resources, recruiting and resource allocation guidance in commercial consulting environment.
Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
Assisted and guided clients on HR procedures and program development by devising performance evaluations, job descriptions, and industry-standard salary ranges.
Assisted with writing job postings and job descriptions for boards.
Developed and monitored employee recognition programs.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Human Resources Manager
Crimsons Agency limited Ltd
06.2019 - 08.2023
Developing advertisement templates for available overseas opportunities
Interviewing potential candidates to evaluate their suitability for the available job openings
Coordinating with overseas companies and linking them with potential candidates for selection and placement of candidates as per their request
Overseeing all the day to day operations in the company
Application and renewal of NEA licenses
Operating the recruitment information system
Training of new employees
Issuing legal advice on the various labour laws and labour resolution procedures
Preparation and submission of employment returns to the National Employment Authority
Call center Agent
CCI Global
03.2019 - 06.2019
Provided timely feedback on product-related issues encountered by customers to inform improvements in product design or documentation.
Stayed up-to-date on industry trends and advancements in customer service technology to provide informed recommendations for operational enhancements.
Assisted in training new hires on company policies, systems, and call handling procedures to ensure seamless integration into the team.
Maintained thorough knowledge of company products, services, and policies to provide consistent support across all calls.
Reduced average call handling time through active listening, empathy, and effective problem-solving skills.
HR-Intern
School Equipment Production Unit
09.2016 - 04.2017
Supported HR team with the creation of comprehensive onboarding materials, improving employee retention rates.
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