Summary
Overview
Work History
Education
Skills
Affiliations
Job Title
References
Timeline
Generic

Vivian Khaoma Mutambi

Country Operations Coordinator
Nairobi

Summary

Dedicated professional with a diverse background in supply chain, finance, human resources, and administration. Skilled in project coordination, logistics, contract management, and stakeholder engagement, with proven ability to manage documentation, support communications, and streamline operations. Passionate about driving efficiency, compliance, and impactful outcomes in line with organizational goals..

Overview

10
10
years of professional experience
2
2
Languages

Work History

Country Operations Coordinator

Jacaranda Health
10.2024 - Current

Travel & Logistics Management

  • Coordinate hotel accommodations, conferences, transport, outside catering, team-building activities, end-year parties, and other organizational events to support Jacaranda Health's program activities, while providing logistical support to program coordinators and managers to ensure smooth implementation across Kenya
  • Follow up with program coordinators to ensure timely submission of reports regarding activities conducted after meetings and conferences organized by the operations teams.
  • Ensure timely arrangement and booking of local and international travel arrangements with travel agents.
  • Develop and manage relationships with transport, hotel, and conference service providers and relevant stakeholders where applicable to allow good networking and information on market situation for Jacaranda Health’s logistical efficiency.
  • Follow up and escalate robust complaints and response mechanisms (CRM) and ensure that any feedback or complaints from stakeholders are handled in an appropriate and timely manner.


Procurement & Supply Chain Management

  • Lead procurement of goods and services in accordance with organizational policies and procedures.
  • Develop and implement procurement plans aligned with budgetary constraints.
  • Establish and maintain a network of reliable suppliers for operational supplies
  • Manage and negotiate supplier contracts to ensure cost-efficiency and compliance.
  • Conduct market assessments to stay updated on trends and pricing.
  • Oversee procurement tracking systems and prepare cost analysis and monthly updates
  • Supervise tender processes, ensuring transparency and best-value procurement.


Procurement Specialist

Nairobi Womens Hospital
07.2024 - 10.2024
  • Contract Management-Establish high quality contracts for frequent and critical procurement needs.
  • Demand Planning and Procurement Forecasting-Work with internal departments to forecast procurement needs.
  • Supplier Performance Management-Identify and address supplier performance gaps.
  • Process improvement-Execute cost-saving opportunities.
  • Stakeholder management-Represent a procurement team with external stakeholders and suppliers.
  • Procurement of goods and services-Locating key suppliers, negotiating the company's purchasing agreements and making sure their materials and products meet the company's specifications

Management Trainee

Aga Khan University/Hospital
11.2021 - 11.2023

Completed a comprehensive rotation program across key departments


Purchasing and Supply Chain Management Department (Nov 2021 – Aug 2022)

  • Purchase of goods and services, analyze purchase requisitions, and create new and update existing bid
  • Vendor Database Management: Maintains a database of vendors.
  • Market Analysis: Continuous monitor market trends, competitor strategies, market suppliers to ensure alignment with procurement objectives.
  • Reports: Prepare and submit procurement reports in agreed format and time frame.
  • Receive, review and process incoming requests ensuring sufficient clarity on specifications given for goods and services.
  • Perform audits and analysis of procurement purchases to identify problem areas and or high usage commodities where pricing agreement may benefit the organization.
  • Participate in the evaluation of quotations, tenders and proposals, inspection and acceptance of goods and services.


Human Resources and Administration Department (Aug 2022 – May 2023)

  • Coordinate onboarding for new hires, including paperwork, equipment orders, and orientation scheduling.
  • Provide general administrative assistance to staff , including scheduling meetings, preparing agendas, taking minutes and follow up actions.
  • Contributed to building inclusive workplace practices and team cohesion.
  • Support staff transitions and departures.
  • Employee relations resolving workplace conflicts


Finance Department – Accounts Payables (May 2023 – November 2023)

  • Handled invoice processing, vendor payments, and conducted reconciliations.
  • Ensured accuracy and compliance in financial operations.
  • Supported audits and financial reporting.
  • Assist with project budget tracking and monitoring to ensure compliance with policy

Global Mission Fellow- Monitoring & Evaluation

Global Ministries
09.2017 - 05.2019

Commissioned by The General Board of Global Ministries (Atlanta, GA-USA) to serve at Youth Dialogue Zimbabwe, Mutare, Zimbabwe as a Global Mission Fellow.

Duties as a global Mission Fellow

  • Engage with local communities.
  • Connect the church in mission.
  • Grow in personal and social holiness


Duties as a Monitoring and Evaluation officer

  • Checking compliance of all programs to the objectives of a project.
  • Ensuring compliance with commitments and with donor and government requirements.
  • Planning for and managing the Programs department. Participate in developing monitoring tools for the projects. Supporting fundraising with compliance and MEAL specific issues.
  • Plan, coordinate and hold regular mentoring and support meetings with staff and partners.
  • Facilitate networking of project partners and sharing of information among stakeholders.
  • Represent the organization at provincial and district levels on matters relating to Youth development issues.
  • Facilitate linkages and information sharing between organizations within the district.

Inventory Controller

Tuskys Supermarket
06.2016 - 05.2017
  • Implement improvement processes and systems to optimize inventory, minimize costs and maximize working capital.
  • Ensure that all item codes are active and correctly captured in terms of cost price, selling price, description, warehouse code and unit of measure.
  • Ensure integrity and accuracy of the stock management system.
  • Reporting monthly on slow moving stock and redundant stocks in terms of quantity, values and their requisite remedial action plans.
  • Manage control measures to ensure to ensure mistakes, inaccuracies and discrepancies are highlighted, addressed and resolved.
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
  • Received, sorted and processed damaged goods with vendors or manufacturers.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Recorded information, shortages and discrepancies to keep records current and accurate

Supply Chain Intern

Kenyatta National Hospital
07.2015 - 10.2015
  • Stores-stock taking, issuing, receiving and inspecting stock items, physical stock taking and maintaining store records.
  • Tender –preparation of tenders, tender opening, selling of tenders and issuing of quotations, evaluation of tenders and the activities in the tendering department.
  • Purchasing – preparation of agendas, LPO'S and LSO'S, reconciling purchase orders and other purchasing activities.

Education

Master of Business Administration - Operations Management

University Of Nairobi
12.2022

Bachelor of Commerce - Logistics & Supply Chain Management

Technical University of Kenya
12.2015

CIPS-level 4: Diploma - Procurement & Supply Chain Management

Chattered Institute of Procurement & Supply Chain
01.2015

Certified Public Accountant - CPA section 1

KASNEB
12.2013

Skills

  • Microsoft Office
  • Problem Solving
  • Communication
  • Interpersonal Leadership
  • Negotiating
  • Stakeholder relationship management
  • Strategic thinking
  • Inventory Management
  • Risk Management
  • Strategic Sourcing

Affiliations

KISM, 87143

Job Title

Country Operations Coordinator

References

  • Gloria Muita, Aga Khan University Hospital, +254724671805, muitagloria@gmail.com
  • Josphat Wainaina, Aga Khan University, +254723760980, jospack@yahoo.com
  • Joy Momanyi, Nivishe Foundation, +254705607076, boerabi5@gmail.com

Timeline

Country Operations Coordinator

Jacaranda Health
10.2024 - Current

Procurement Specialist

Nairobi Womens Hospital
07.2024 - 10.2024

Management Trainee

Aga Khan University/Hospital
11.2021 - 11.2023

Global Mission Fellow- Monitoring & Evaluation

Global Ministries
09.2017 - 05.2019

Inventory Controller

Tuskys Supermarket
06.2016 - 05.2017

Supply Chain Intern

Kenyatta National Hospital
07.2015 - 10.2015

Bachelor of Commerce - Logistics & Supply Chain Management

Technical University of Kenya

CIPS-level 4: Diploma - Procurement & Supply Chain Management

Chattered Institute of Procurement & Supply Chain

Certified Public Accountant - CPA section 1

KASNEB

Master of Business Administration - Operations Management

University Of Nairobi
Vivian Khaoma MutambiCountry Operations Coordinator