VIVIAN JEPTEPKENY SAINA
Nairobi
Summary
Versatile and business-savvy professional with over 9 years of combined experience in financial advisory and retail management, including 4 years as a Financial Investment Adviser (2015–2019) and 5+ years as the owner and Retail Manager of Vinext Collections. Demonstrates a strong background in financial planning, client relationship management and business strategy, which laid the foundation for launching and growing a successful children’s fashion retail brand. Highly skilled in sales operations, inventory control, staff supervision, digital marketing and financial reporting. Brings a unique combination of analytical finance expertise and entrepreneurial leadership, with proven ability to manage end-to-end business functions in both corporate and self-employed environments.
Professional with strong foundation in retail management, skilled in driving sales, optimizing operations, and enhancing customer experiences. Demonstrates leadership through effective team collaboration, consistently meeting and surpassing business goals. Adaptable to evolving retail environments, excelling in inventory control, staff training, and strategic planning. Renowned for reliability and results-focused approach.
Overview
16
16
years of professional experience
Work History
Retail Manager
Vinext Collections
01.2020 - Current
- Developing and implementing sales strategies for Vinext Collections, consistently achieving monthly revenue targets and tracking performance using internal Key performance indicators and customer feedback.
- Recruiting, training and supervising a team of sales assistants and store staff, creating shift rosters, overseeing performance and fostering a customer-focused team culture.
- Managing inventory across local and imported collections, including sourcing premium Turkish wear, planning seasonal stock levels, conducting stock takes and reordering based on customer demand trends.
- Handling all aspects of customer service, resolving queries and complaints both in-store and online, while maintaining a strong reputation for excellence among loyal and repeat clients.
- Leading visual merchandising and store presentation, ensuring appealing product displays, styling mannequins and refreshing layout designs to align with promotional themes and new arrivals.
- Creating and executing marketing campaigns, including managing Vinext’s social media pages, running digital promotions, planning product drops and coordinating photography for online catalogues.
- Overseeing the business’s financial administration, preparing monthly budgets, reconciling sales and expenses, managing payroll and maintaining accurate financial records.
- Ensuring compliance with Kenyan retail regulations, including labor laws, hygiene and safety standards and operating licenses for both physical store and e-commerce operations.
- Negotiating directly with international and local suppliers, handling all procurement, pricing agreements, quality control and coordinating shipping and customs clearance for imported inventory.
- Maintaining retail technologies and systems, including point-of-sale software, online order platforms, inventory tools, and customer database management for follow-ups and loyalty tracking.
Financial Investment Adviser
Mainstream Welfare Association
01.2015 - 12.2019
- Advising members on Investments strategies focusing on government bonds, securities and Real estate, while considering taxation implications and market conditions.
- Meeting with individuals or families to assess their current financial conditions and identify their needs for welfare support and planning.
- Developing and implementing comprehensive financial plans tailored to individual member needs, ensuring alignment with their financial goals and risk tolerance.
- Recommending appropriate Insurance solutions that align with client’s risk profiles and help secure their financial well being and setting up the Insurance documentation process.
- Monitoring and managing members investment portfolios, assessing performance and making adjustments to optimize returns and mitigate risks.
- Analyzing market trends and economic indicators to provide informed recommendations on investment opportunities and potential risks.
- Building and maintaining strong relationships with members, providing ongoing support, education and communication regarding their financial plans and investments.
- Ensuring all financial activities comply with relevant laws, regulations and ethical standards, maintaining the organization’s integrity and trustworthiness.
- Coordinating and guiding clients in purchasing and selling Investment products such as bonds and stocks in alignment with association’s ethical standards.
- Staying informed on emerging financial products, government subsidies and market shifts that impact welfare and support options and informing internal team and clients.
- Maintaining and routinely updating financial profiles for all active clients to ensure records reflect accurate and timely information.
Volunteer (Financial Investment Adviser)
Chemundu Secondary School
08.2009 - 12.2009
- Guiding school administrators on investment opportunities for school funds including government bonds and fixed deposits to ensure financial growth of the institution.
- Mentoring students interested in finance related careers such as investment banking, financial advisory and accounting.
- Educating students and parents on budgeting, finance savings and financial aid options, scholarships and education loans.
- Teaching students the importance of avoiding financial scams, overspending and unnecessary debts in order to make wise financial decision.
Education
Bachelor of Business And Management - Banking and Finance
Kisii University
04.2014
K.C.S.E - undefined
Kapsabet Girls High School
11.2008
K.C.P.E - undefined
Baraton Pry School
12.2004
Skills
- Creating customized financial strategies
- Growth-focused asset management
- Financial compliance oversight
- Assessing investment opportunities
- Building strong client relationships
- Financial forecasting and budgeting oversight
- Evaluating loan products for financial suitability
Accomplishments
- Grew Vinext Collections from a small stall into a recognized kidswear boutique with local and international clientele.
- Consistently achieved strong sales growth through effective marketing, customer loyalty and seasonal promotions.
- Implemented inventory control and supply chain systems that reduced stock losses and improved product turnover.
- Built a loyal customer base by delivering high-quality collections and personalized service.
- Recruited, trained and managed staff, fostering a motivated and high-performing retail team.
- Maintained accurate financial reporting, cost control and full compliance with business regulations.
Timeline
Retail Manager
Vinext Collections
01.2020 - Current
Financial Investment Adviser
Mainstream Welfare Association
01.2015 - 12.2019
Volunteer (Financial Investment Adviser)
Chemundu Secondary School
08.2009 - 12.2009
K.C.S.E - undefined
Kapsabet Girls High School
K.C.P.E - undefined
Baraton Pry School
Bachelor of Business And Management - Banking and Finance
Kisii University
References
Julius, Kiprotich, Financial Manager/Legal Adviser, jrotich6@gmail.com, 0723974264, Mainstream Welfare Association, Nairobi, Kenya, 50360-00100, Department: Finance and Legal Team.
Hobbies and Interests
Traveling and experiencing new cultures.
Networking and attending professional development events.
Family oriented activities and mentoring young people.
Reading finance and business journals to stay updated on industry trends.