Dynamic Dispatch Manager with 15 years of experience supervising dispatch staff to coordinate service and deliveries. Monitors and proactively adjusts service to maximize on time performance and productivity. Demonstrates effective use of scheduling software, telephone and data analysis skills to track, trend and take action to effectively manage dispatch support implementation while coaching team members toward improvement.
Overview
16
16
years of professional experience
2
2
Certifications
1
1
Language
Work History
Warehouse & Dispatch Manager - Operations
Flame Tree Africa - Kenya
12.2022 - Current
Ensuring smooth running of daily Warehouse & Logistics operations as per SOP’s.
Vehicle Maintenance to be carried out on regular basis for timely delivery.
Handling a team of 26 People Including Drivers & turn boys.
Ensuring deliveries are done without any discrepancies.
Monitoring fuel usage & Mileage.
Keeping a track of vehicles over GPS.
Oversee & manage all warehouse operations including receiving, storing & distributing goods.
Asst Warehouse Manager - Operations
Nippon Konpo India Pvt Ltd
05.2022 - 11.2022
Monitored Warehouse progress in line with KPIs, implementing further training and incentives where necessary.
Managed the effective leadership of 55-60 warehouse personnel to achieve time based targets.
Carried out diligent workload planning and volume forecasting in line with detailed specifications.
Assisted Floor Associates in Inbound, Outbound, Inventory & QC duties, developing additional skills and improving personal productivity.
Ensured staff followed administrative policies and compliance regulations by closely monitoring daily operations and performing safety audits.
Used Oracle & Tel-net to input and manage important information such as Invoice punching, Making Invoice & E-way bill and upload all Inbound & Outbound details into company database.
Set routes for optimal deliveries, coordinated driver and staff schedules and assigned out specific tasks.
Double checked records, daily reports and inventory transactions to identify and correct variances.
Managed day-to-day operations of warehouse, including freight and parcel shipments, returns and transfers.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
Oversaw daily operations and shipping and handling processes.
Warehouse Supervisor & Production Planner
Al Wadi Spices Foodstuffs & Fillings LLC, Sharjah , UAE (Adroit Group of companies)
02.2021 - 03.2022
Responsible for maintaining inventory, receiving stock, placing purchase orders, data entry into the inventory management system such as SAP Business one, as well as performing other back-up tasks in other areas within the department.
Production planning on daily & weekly basis for smooth warehouse operations & management.
Supported production workers in meeting goals without compromising safety and compliance.
Keeping a database of In-Out raw material & finished goods in SAP on daily basis for accurate forecasting for procurement department leading to better customer service.
Conducting stock checks, recording warehouse transactions, storage of inventory, and guaranteeing the safe and efficient operation of the material handling equipment in a warehouse.
Maintained workplace safety by involving employees in order to maximise engagement and team morale.
Addressing & Resolving Shipment & Inventory issues, Liaising & Negotiating with suppliers, Retailers & transporters and answering customer queries
Checking and inspecting goods received and ensuring they are of accurate quantity, type, and also acceptable quality
Responsible for the coordination of warehouse cargo/items arrangement or rotation, as well as material handling security procedures.
Coordinate the warehouse operations applying 5S (sort, set, shine, standardize, sustain) techniques in manufacturing, trans- shipment, and trans-loading operations, and managing the warehouse incident or crisis management scheme
Help to aid compliance with special handling requirements in stacking, moving, and arranging items on pallets according to storage plan and carry out measures to address operational shortfall and maintenance needs.
Ensuring Safe-timely pickup & delivery of shipments.
Supervised warehouse operations, including shipping and receiving, distribution, and workplace safety.
Operated warehouse material handling equipment correctly to move loads.
Oversaw inventory control levels and verified compliance with storage and organization processes.
Oversaw daily operations and shipping and handling processes.
Managed the effective leadership of 45-50 warehouse personnel to achieve Inbound, Outbound & 5S targets.
Warehouse, Supply Chain and Logistics
Angel Bath Gallery, Thane
04.2019 - 01.2021
Plan, organize, supervise and participate in daily warehouse operation and activities, including the receipt, documentation, storage, safety and distribution of equipment and supplies and maintenance of inventory.
Train, supervise and evaluate the performance of assigned warehouse employees; assign workloads to warehouse workers.
Receive, unpack, pack, load, issue, store and deliver ceramic, sanitary and bath fitting materials; complete packing slips for shipments as assigned.
Route, schedule, pack and prepare orders for delivery; load vehicles; schedule and oversee deliveries and pick-ups.
Supervise the processing of requisitions and requests to invoice for reimbursements of warehouse codes; complete requisitions for needed materials to assure adequate stock levels.
Prepare and maintain a variety of records and logs and prepare reports as required; maintain inventory of items in the warehouse; file records as required; supervise the assembly of inventory printouts and catalogues as required.
Monitor automated warehousing system; operate a computer to enter data, correct errors and control key screens as required.
Operate and demonstrate use of specialized warehouse equipment as necessary; assure proper and routine maintenance and servicing of warehouse vehicles and equipment.
Observe health and safety regulations; maintain warehouse in a clean, safe and orderly condition.
Assist management in establishing warehouse standards and procedures; advise of budget-related needs; assist in the bid process for various supplies as required.
Perform other duties as assigned
Proprietor
Prince Home Decor, Thane
03.2014 - 04.2019
Maintained agile, responsible organisation with sustained revenue growth by monitoring forecasts, improving budgets and adjusting operational strategies.
Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organisational leadership.
Provided customer service on all accounts and resolved problems.
Consulted with customers to assess needs and propose optimal solutions.
Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Retail Sales Executive
Magic Car Decor, Vashi
03.2010 - 03.2014
Education
PGDM Global Supply Chain & Management -
MITSDE
01.2024
Bachelor - Computer Application
Rajiv Gandhi Institute of Management & Technology
Thane, India
01.2012
Higher Secondary Certificate - undefined
Maharashtra State Board
Thane, India
01.2007
Secondary School Certificate - undefined
Maharashtra State Board
Thane, India
01.2001
Skills
Warehouse Management
Inventory Management
Target Driven
Logistics Management
Shipping & Receiving
Production Planning
Customer Service
Daily reports
Staff training and development
Customer communication
Fleet maintenance
Route planning expertise
Certification
Certificate in Auto Electrician; Indian Technical Education Society (ITES), Mumbai | Feb 2006
Timeline
Warehouse & Dispatch Manager - Operations
Flame Tree Africa - Kenya
12.2022 - Current
Asst Warehouse Manager - Operations
Nippon Konpo India Pvt Ltd
05.2022 - 11.2022
Warehouse Supervisor & Production Planner
Al Wadi Spices Foodstuffs & Fillings LLC, Sharjah , UAE (Adroit Group of companies)
Director of Warehouse Operations/Senior Warehouse Operations Manager at LULAROEDirector of Warehouse Operations/Senior Warehouse Operations Manager at LULAROE