Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Referees
Personal Information
Interests
Traveling
Timeline

Virginia Maina

Business Operations Associate
Nairobi ,30

Summary

Focused Business Operations Associate enthusiastically pursuing Operations Management opportunity in which to leverage eight years of exception IT industry performance. Efficient and detail-oriented with skill for building client rapport and offering support to senior management.

Overview

11
11
years of professional experience
8
8
years of post-secondary education

Work History

Business Operations Associate

Microsoft Research & Development Center
Nairobi , 30
2022.12 - Current
  • Point of Contact for UR candidate placement in various HR and GTA systems
  • Identify potential local suppliers in Kenya and abroad for future needs on swag etc.; work with procurement to place necessary documentation to be compliant
  • Monitors team/organization health and supports leaders in responding to team culture issues, as well as promoting culture initiatives (e.g., Diversity and Inclusion [D&I], hiring, onboarding) while partnering with Human Resources to do so
  • Manage organizations distribution lists that relate to employee experience of over 500 Engineers and onboarding of new hires.
  • Manage procurement of hardware and set up Hardware refresh schedules
  • Follow up with suppliers/ procurement for all orders
  • Managing Leadership calendars, travel and expenses in compliant manner.

Business Administrator

Microsoft Research & Development Center(ADC)
2021.03 - 2022.12

Calendar management supporting both team and global teams

  • Coordination and preparation of international travel and site visits
  • Manage expense reports for Leadership in compliant manner.
  • Establish close partnership closely with Business Manager and Admin Team on support of rhythm of
  • Participating in on-boarding of new hires and acting as essential contact for questions.
  • Supporting planning and coordination of events, as well as help determine other
  • Maintain up-to-date space-management processes and team spaces.

Administrative Executive

Microsoft Research& Development Center (ADC)
Nairobi , 30
2019.02 - 2021.02
  • Event Management, calendar / scheduling, leadership meetings, all-hands meetings, (logistics such as room reservation and catering).
  • Assist with maintaining team aliases, space allocations; create, post and communicate necessary administrative documents and policies for organization
  • Submit Statement of Work via Buy Center and create corresponding Purchase Orders for vendors as needed.
  • Maintain open door policy and strong time management skills for email, communicator, and in person walk-ups.
  • Collaborate closely with extended management team on various operational activities; build strong working relationships with Support Professionals within team, exercise sound judgment, tact, diplomacy, integrity and professionalism in all transactions to include communicating and working with confidential and sensitive information.
  • Being collaborative and dependable team player-working well alongside other divisional business administrators is must.
  • Ensure compliance of administrative operational policies and procedures.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for of directors.
  • Coordinated travel arrangements for executives, ensuring seamless itineraries and reducing expenses
  • Supported executive decision-making by preparing detailed reports on various business metrics and trends
  • Managed special projects as assigned; delivered results within established deadlines while meeting objectives
  • Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access
  • Negotiated contracts with vendors to secure favorable terms and pricing for goods and services procured by company
  • Oversaw inventory management, maintaining optimal supply levels while minimizing waste and unnecessary expenses
  • Streamlined office procedures by implementing efficient systems and tools, resulting in improved workflow
  • Managed high-level executive calendars, prioritizing appointments and meetings to optimize time management
  • Served as liaison between executives and clients or stakeholders; maintained strong relationships through effective communication
  • Facilitated communication between departments, maintaining open lines of dialogue for better collaboration on projects
  • Optimized office space utilization through strategic rearrangement of furniture and equipment; created comfortable and functional work environments
  • Reduced operational costs with thorough budget analysis and expense tracking, optimizing resource allocation
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations
  • Scheduled appointments and meetings, organized materials and prepared rooms
  • Identified communication channels to set roadmap to distribute information
  • Organized company events and conferences, resulting in increased employee engagement and networking opportunities
  • Led, directed, managed and mentored two administrative staff members.

Marketing Service Desk

Wunderman for Microsoft
Nairobi
2016.09 - 2019.02
  • Process/submit purchase orders requests for team while maintaining all compliance policies to prevent any illegal conduct
  • Reviewed Local Purchase orders submitted by Marketers
  • Teamed with legal team CELA GCO on getting all statement of works, statement of marketing activities or sponsorship agreements approved for signature
  • Vendor validation/creation on internal tools
  • Gather and centralize all proof of executions, and as necessary, collaborate with compliance department to identify potential areas of compliance vulnerability and risks.
  • Sent all invoices to account payable team and following up on all due payments
  • After fact monitoring to ensure 100% compliance.
  • Tracked and managed marketing budget spending by partnering with initiative owners and Business Program Managers.

Procurement Assistant

LABCRS Medical Supplies
Nairobi , 30
2015.06 - 2016.08
  • Managed contract negotiations with vendors to secure favorable terms for company, balancing cost considerations with quality assurance requirements.
  • Managed over 50 customer calls per day.' or, "Increased sales by 10%
  • Enhanced supplier relations through consistent communication, fostering positive working relationship and securing better pricing options
  • Maintained accurate records of purchase orders, invoices, and inventory levels, supporting smooth business operations and effective financial management
  • Oversaw supplier performance reviews to ensure adherence to contractual obligations and identify areas for improvement
  • Collaborated with cross-functional teams to develop budgets for materials and equipment purchases, promoting fiscal responsibility across departments
  • Prepared detailed purchase requisitions and documentation for approval by senior management, expediting procurement process while maintaining transparency throughout all stages of decision making
  • Conducted thorough market research to identify potential suppliers, leading to expanded vendor network and more competitive quotes.
  • Supported procurement team in executing bid evaluations, identifying most cost-effective solutions while maintaining quality expectations
  • Facilitated timely delivery of goods by closely monitoring orders and addressing any delays or discrepancies promptly
  • Provided purchase information to support budget planning, expenditures and financial commitments
  • Exercised discretion when dealing with confidential and sensitive matters
  • Participated in committee meetings, prepared minutes and submitted to leadership for approval
  • Maintained monthly procurement plan to support timely supply and delivery of quality supplies and equipment
  • Assisted with preparation of purchase orders and letters of agreement (LOA)
  • Collected and analyzed current market information to procure inputs and supplies from variety of sources
  • Maintained complete documentation and records of all purchasing activities
  • Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders
  • Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability
  • Tracked inventory shipments and prepared spreadsheets detailing item information
  • Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders
  • Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors
  • Employed expert inventory management and oversight skills to formulate business metrics and meet corporate goals
  • Managed database of vendor details and pricing information to maintain organization
  • Provided accurate and up-to-date records of leading procurement procedures
  • Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills

Procurement Trainee - Procurement Department

National Hospital Insurance Fund (NHIF) Headquarters
Nairobi , 30
2013.07 - 2013.10
  • Opened Local purchase orders
  • Completed thorough market research to identify potential new suppliers, paving way for expanded product offerings or lower costs
  • Analyzed historical spend data to identify trends and opportunities for cost reduction within procurement process
  • Supported development of robust procurement strategy, aligning it with overall business objectives.
  • Supported implementation of new procurement software, contributing to improved visibility into purchasing data and streamlined decision-making processes
  • Contributed to increased supplier performance by consistently monitoring their adherence to contractual terms and conditions
  • Managed database of 1000 vendor details and pricing information to maintain organization
  • Performed yearly store audits in collaboration with managers, designers, and sales associates to provide feedback
  • Reduced lead times for key materials by improving communication between internal stakeholders and external suppliers

Education

Bachelor of Commerce - Procurement and Supply Chain Management Option

University of Nairobi, Nairobi
2011.09 - 2014.05

Classification: Second Class, Upper Division

Diploma - Aeronautical Engineering, Airframes and Engines (KNEC)

Trans-Eastern Airlines Aviation College, Nairobi
2006.09 - 2008.05

Kenya Certificate of Secondary Education -

South Tetu Girls High School, Nyeri
2001.01 - 2004.04

Grade: B- (Minus)

Skills

Relationship management: The ability to leverage interpersonal skills to establish rapport and develop relationships with all key stakeholders Business partners & colleagues.

Accomplishments

  • Helped in the launch of Africa Development center
  • Helped the Business achieve compliant key indicators

Additional Information

Kenya Institute of Supplies Management (KISM)

Referees

  • Rtd col Joseph Kingori .+254721863488, jkingori@gmail.com
  • Sahar Baaklini, MEAHQ MarCom in Person Events MSD, Wunderman for Microsoft, +96176890251, B-sahar@hotmail.com
  • Lydiah Karanja, Garage Lead Africa, Microsoft Research& Development Center,+254718380470,lkaranja@microsoft.com

Personal Information

Email Address:virginiamaina 254@gmail .com

Tel: +25472421860

Interests

Initiatives empowering Women and children

Traveling

I love exploring new places

Timeline

Business Operations Associate - Microsoft Research & Development Center
2022.12 - Current
Business Administrator - Microsoft Research & Development Center(ADC)
2021.03 - 2022.12
Administrative Executive - Microsoft Research& Development Center (ADC)
2019.02 - 2021.02
Marketing Service Desk - Wunderman for Microsoft
2016.09 - 2019.02
Procurement Assistant - LABCRS Medical Supplies
2015.06 - 2016.08
Procurement Trainee - Procurement Department - National Hospital Insurance Fund (NHIF) Headquarters
2013.07 - 2013.10
University of Nairobi - Bachelor of Commerce, Procurement and Supply Chain Management Option
2011.09 - 2014.05
Trans-Eastern Airlines Aviation College - Diploma, Aeronautical Engineering, Airframes and Engines (KNEC)
2006.09 - 2008.05
South Tetu Girls High School - Kenya Certificate of Secondary Education,
2001.01 - 2004.04
Virginia MainaBusiness Operations Associate