Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

VIRGINIA NDICHU

Virtual Assistant
Nairobi

Summary


Personable and highly organized, ready to support and streamline executive operations. Possesses effective communication skills and proficiency in digital tools to handle scheduling, correspondence, and data management. Committed to enhancing productivity and ensuring seamless workflow.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Social Media Manager

The Friends Card Office
Nairobi
11.2024 - Current
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
  • Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
  • Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.

Virtual Executive Assistant

The Friends Card Office
Nairobi
04.2023 - Current
  • Maintained a professional online presence for executives by managing social media accounts and email correspondence.
  • Supported executives in decision-making processes with thorough research and data analysis.
  • Expedited resolution of issues arising from daily operational activities with prompt attention to detail.
  • Increased productivity by developing process improvement initiatives for administrative tasks within executive support functions.
  • Managed approximately 30 incoming calls and responded to over 30 emails in a day.

Online English Teacher

Laser Learning Hub
Nairobi, Nairobi Province
02.2022 - 04.2023
  • Worked with students between ages 6 and 12 on grammar, pronunciation and sentence construction.
  • Developed strong rapport with students, fostering a positive and supportive virtual classroom environment conducive to learning.
  • Utilized multimedia resources to enhance lessons and reinforce key concepts for better retention of knowledge.
  • Collaborated with fellow teachers to develop innovative teaching methods and share best practices for online learning environments.
  • Maintained schedule of appointments and worked up to 4 hours each week.

Board Member

Rotaract Club of Kenyatta University
Nairobi, Nairobi Province
06.2024 - 06.2025

Served as the Director of International Service for the year 2024/2025.

  • Acted as the link between my club and other clubs both locally and internationally.
  • Organized virtual meetings on behalf of my club and other clubs.
  • Fostered international relations through virtual cultural exchange sessions with international clubs
  • Organized collaboration projects with clubs locally where we visited foster homes, put together a fun day and spent time there.
  • During my tenure, we launched the "Mwangaza Project" where we fundraised money to buy books and computers to set up a library in a local school.
  • Fostered collaboration among board members, promoting open communication and shared decision making.
  • Served as advocate and ambassador for organization by fully engaging, identifying, and securing resources and partnerships to advance mission.
  • Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
  • Prepared and presented reports to inform board on organizational progress and goals.

Education

Bachelor of Arts - Education ( English And Literature

Kenyatta University
Kiambu, 13
04.2001 -

Diploma - Executive Diploma in Business Communication

Uniathena
Oxford, England
04.2001 -

Skills

  • Proficient in CRM tools such as Slack, Zendesk, Zoho, Notion and more

  • Excel spreadsheet analysis

  • Billing and invoicing oversight

  • Confidentiality compliance assurance

  • Experienced in leveraging MS Office suite for complex tasks

  • Meticulous attention to detail

  • Effective business communication

  • Administrative support

Certification

Webinar ["Mastering Business Communication: Win Clients and Influence Teams], [UniAthena]

Timeline

Webinar ["Mastering Business Communication: Win Clients and Influence Teams], [UniAthena]

03-2025

Social Media Manager

The Friends Card Office
11.2024 - Current

Board Member

Rotaract Club of Kenyatta University
06.2024 - 06.2025

Virtual Executive Assistant

The Friends Card Office
04.2023 - Current

Online English Teacher

Laser Learning Hub
02.2022 - 04.2023

Bachelor of Arts - Education ( English And Literature

Kenyatta University
04.2001 -

Diploma - Executive Diploma in Business Communication

Uniathena
04.2001 -
VIRGINIA NDICHUVirtual Assistant