VIRGINIA MBITHI

• Quality control
• Managed escalated cases with diplomacy, skillfully negotiating resolutions that satisfied both customer and company interests.

Performed meter reading

Reporting and resolving field anomalies found during meter reading

Pay office Financial Accounting Department

Processing of regional payroll

payment of casual payments

Remittance of all statutory deductions for both casual and staff payroll

Reconciliation of general ledger accounts, staff accounts and clearance of same

Verification of all petty cash payments