Viola Too
Sales Representative
Nairobi
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Field Sales Agent
Apollo Agriculture
Eldama Ravine
12.2022 - 03.2023
- Developed and executed sales strategies in my assigned area.
- Provided existing and prospective clients with product and service information by clearly answering queries and explaining procedures according to the company's policies.
- Conducted door to door and market activations to increase sales.
- Educated farmers on farm inputs and the various options to use in acquiring them.for example through loaning.
- Conducted research to monitor market conditions and industry competitors.
- Maintained accurate and thorough records of leads and customer account information.
- Forecasted sales, developing and evaluating various methods of customer interaction.
- Represented company brand during customer and prospect interactions.
- Contributed to event marketing, sales and brand promotion.
- Consulted with businesses to supply accurate product and service information.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Informed customers of promotions to increase sales productivity and volume.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Met existing customers to review current services and expand sales opportunities.
RESEARCH ASSISTANT
Kenya National, Bureau of
Statistics
01.2022 - 07.2022
- Conducted field interviews to collect demographic and health related data using computer assisted personal interviews
- Reported and submitted the data
- Acted as an anthropometrist.
- Maintained up-to-date records of research activities and results for future reference.
- Utilized advanced analytical software to analyze data sets.
- Collected research data through experimentation, surveys and leading focus groups.
- Created surveys and questionnaires to collect data for research projects.
- Recorded and analyzed data to produce reports of results.
CONSULTANT PLANNER
Eldama Afrique, Construction
Limited, Eldama
Eldama Ravine
01.2020 - 12.2021
- Planned and executed company's marketing strategies
- Carried out Environmental Impact Assessments and Audits
- Site visits to analyze construction projects.
- Planned projects performed at building according to standard industry practices.
- Produced concept plans for high-profile corporate meetings and events.
INTERN
County, Government of
Nakuru, Nakuru city
Nakuru
11.2018 - 12.2019
- Formulated Environmental policies and plans
- Field inspections for Occupational health and safety
- Solid waste management
- Report writing and reviewed Environmental impact assessment reports.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Sorted and organized files, spreadsheets, and reports.
- Prepared project presentations and reports to assist senior staff.
- Explored new technologies and approaches to streamline processes.
ATTACHEE
Kenya Forest, Nairobi
Nairobi
05.2016 - 08.2016
- Environmental degradation and conservation
- Natural forest management
- Tree nursery office management
- Gained strong leadership skills by managing projects from start to finish.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Education
BACHELOR OF SCIENCE - ENVIRONMENTAL PLANNING AND MANAGEMENT
Kenyatta University
Nairobi 09.2013 - 01.2017
CERTIFICATE IN COMPUTER - Computer Applications
Institute of Applied Studies And Research
Nairobi 01.2013 - 07.2013
HIGH SCHOOL DIPLOMA - Kenya Certificate of Secondary Education
Sing'ore Girls High School
Eldoret 01.2009 - 12.2012
Skills
Sales and marketing
Sales training
Sales reporting
Product training
Merchandising
Emerging markets
Product and service sales
Project planning and development
Construction management
Project Management
Team Bonding
Strategic planning
Advanced problem solving
Excellent communication and negotiation skills
Timeline
Field Sales Agent
Apollo Agriculture
12.2022 - 03.2023
RESEARCH ASSISTANT
Kenya National, Bureau of
Statistics
01.2022 - 07.2022
CONSULTANT PLANNER
Eldama Afrique, Construction
Limited, Eldama
01.2020 - 12.2021
INTERN
County, Government of
Nakuru, Nakuru city
11.2018 - 12.2019
ATTACHEE
Kenya Forest, Nairobi
05.2016 - 08.2016
BACHELOR OF SCIENCE - ENVIRONMENTAL PLANNING AND MANAGEMENT
Kenyatta University
09.2013 - 01.2017
CERTIFICATE IN COMPUTER - Computer Applications
Institute of Applied Studies And Research
01.2013 - 07.2013
HIGH SCHOOL DIPLOMA - Kenya Certificate of Secondary Education
Sing'ore Girls High School
01.2009 - 12.2012