Summary
Overview
Work History
Education
Skills
Timeline
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VINCENT OMWERI NYABUTO

ICT
Kisii

Summary

Dedicated Team Leader promoting quality assurance, issue resolution and interpersonal communication skills. Bilingual and proficient at troubleshooting and supervising talented teams. Seeking similar position in retail management. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Professional project management specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

11
11
years of professional experience
1
1
Language

Work History

TEAM LEADER

COM 21 LTD
NAIVSHA
01.2018 - Current
  • Delegated tasks to make best use of individuals' skills.
  • Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
  • Reported on team performance to higher leadership, proactively offering action for areas of improvement.
  • Led performance reviews and tailored employee feedback to facilitate professional development.
  • Promoted professionalism among staff to develop productive relationships.
  • Mediated team decision-making and problem-solving for peaceful resolutions and decision-making.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Collaborated with colleagues from different backgrounds to tackle new challenges.
  • Prioritised and assigned tasks for strategic and optimised distribution of workloads.
  • Supported team to overcome new challenges by forecasting knowledge and skills gaps.
  • Trained staff to resolve complaints appropriately to maintain customer satisfaction.
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.

Network Engineer

COM 21 LTD
NAROK
07.2017 - 12.2017
  • Troubleshot network issues and provided rapid solutions to limit downtime.
  • Assisted various departments in maintaining network security and configured remote routers and firewalls.
  • Guided and assisted users with technical issues, improving network performance and usability.
  • Recommended equipment and resource upgrades to improve network capabilities.
  • Provided smooth communications by configuring LAN technology, wireless access points and controllers.
  • Configured routers, switches and firewalls to deploy and support LAN, WAN and wireless networks.
  • Performed tests on newly installed hardware and software to provide components that interface correctly with each other and network.
  • Reconfigured networks for enhanced performance.
  • Advised service users on new technology benefits for improved technical capabilities.

Assistant Project Manager

COMTEC NETWORKS
NAIROBI
01.2015 - 06.2017
  • Collaborated across teams to align and deliver overarching business strategy.
  • Coordinated events by managing budget, logistics and event support.
  • Prioritised incoming communications to filter out basic requests and minimise disruptions.
  • Documented conferences, meetings and appointments with verbatim reports.
  • Partnered with management to implement processes and complete special projects.
  • Oversaw and trained support staff to accomplish challenging objectives.
  • Supervised administrative work fixed data office and set goals for staff.
  • Coordinated with the Project Manager and the C.E.O to meet project specifications, solve complex logistical problems and surpass client expectations.

Network Technician

COMTEC NETWORKS LTD
NAIROBI
08.2013 - 12.2014
  • Computer networks and TCP/IP, Structured cabling both LAN and WAN.
  • Hard ware/Software installation and maintenance.
  • SharePoint Administration and Supporting desktop systems.
  • Wi-Fi Configuration and installation and Patch Management.
  • Router installation and configuration, Databases and Computer security
  • Unified Communication Installation and Maintenance.
  • Microwave/Fiber Installation, support and maintenance.
  • Relocation and Installation of Data and Voice points.
  • Alcatel & Panasonic PABX Installation & programming.
  • Ruckus installation and support, CCTV installation and maintenance.

Education

Bachelor of Science - INFORMATION TECHNOLOGY

Jomo Kenyatta University of Agriculture,Technlogy
NAIROBI,KENYA
/2008 - /2011

Diploma - INFORMATION TECHNOLOGY

Jomo Kenyatta University of Agriculture,Technlogy
NAIROBI,KENYA
/2006 - /2008

ATC INTERMEDIATE - ACCOUNTING

KASNEB
NAIROBI
/2007 -

KCSE -

St. Paul’s High school – Amasago
KISII

Skills

Team supervision

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Timeline

TEAM LEADER

COM 21 LTD
01.2018 - Current

Network Engineer

COM 21 LTD
07.2017 - 12.2017

Assistant Project Manager

COMTEC NETWORKS
01.2015 - 06.2017

Network Technician

COMTEC NETWORKS LTD
08.2013 - 12.2014

Bachelor of Science - INFORMATION TECHNOLOGY

Jomo Kenyatta University of Agriculture,Technlogy
/2008 - /2011

Diploma - INFORMATION TECHNOLOGY

Jomo Kenyatta University of Agriculture,Technlogy
/2006 - /2008

ATC INTERMEDIATE - ACCOUNTING

KASNEB
/2007 -

KCSE -

St. Paul’s High school – Amasago
VINCENT OMWERI NYABUTOICT