Summary
Overview
Work History
Education
Skills
Personal Information
Disclaimer
Languages
Timeline
Generic
CAROLINE KALUKI MUTUA

CAROLINE KALUKI MUTUA

Dubai

Summary

Motivated service worker with exceptional social skills, communication abilities, and a strong background in customer service. Committed to upholding health and safety guidelines while ensuring proper handling of food items. Actively seeks opportunities to support team members and proactively address any issues that may arise.

Overview

2
2
years of professional experience

Work History

Waitress

Jowam Coffee
07.2023 - 04.2024
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Maintained clean and organized dining areas for optimal guest experience.

Waitress

Java House
01.2022 - 01.2023
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Education

Skills

  • Customer Service
  • Strong multitasking
  • Bar terminology
  • Safe Food Handling
  • Service prioritization
  • Order delivery practices
  • Daily specials memorization
  • Dining area maintenance

Personal Information

  • Passport Number: BK538294
  • Date of Birth: 07/13/92
  • Gender: Female
  • Nationality: Kenyan
  • Marital Status: Single
  • Visa Status: Visit Visa

Disclaimer

I hereby confirm the above information given is true and correct to the best of my knowledge.

Languages

English
Advanced
C1
Swahili
Advanced
C1

Timeline

Waitress

Jowam Coffee
07.2023 - 04.2024

Waitress

Java House
01.2022 - 01.2023

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CAROLINE KALUKI MUTUA