Vincent Karuru

Regulatory Compliance: Guided the University to full compliance with the Data Protection Act of 2019 within six months, avoiding potential fines and building customer trust.

• Policy Implementation: Established a robust data protection framework, including policies and procedures that have been adopted as best practices within the industry.
• Incident Management: Successfully managed and mitigated a potential data breach, ensuring no sensitive data was compromised and enhancing the University's incident response protocols.
• Training Initiatives: Developed and delivered a data protection training program that resulted in a reduction in data handling errors among staff
• Digital Transformation: Successfully guided the University through a digital transformation, modernizing legacy systems, adopting new digital tools, and Enhancing e-learning platforms through integrating Microsoft Teams, and interactive displays to improve content delivery and overall student experience.
• Disaster Recovery: Developed comprehensive disaster recovery plans to minimize impact of unforeseen events on critical systems.
• Change Management: Implemented robust change management processes to minimize disruption and ensure seamless technology transitions.
• Infrastructure: Optimized server infrastructure with virtualization technologies, reducing energy consumption and management overhead.

• Product Innovation: Led the development of an in-house online examination proctoring software that increased the uptake of online examinations by more than 30% and the integrity of online 'examinations by more than 90%.
• Digital Transformation: Successfully transitioned the University core systems to a virtualized server environment reducing IT costs by 25% and improving system uptime to over 97%.
• E-learning Content Delivery and development: Spearheaded development of Self-paced content for e-learning by creating engaging eLearning courses utilizing multimedia tools, enhancing accessibility to training resources for remote students, and successfully transitioning university common units to online resulting in high pass rates and more than 80% reduction in delivery cost.
• Cybersecurity Overhaul: Implemented a comprehensive cybersecurity strategy that reduced security incidents by 50% within first year.
• Efficiency: Developed new platform to support academic staff workload management resulting in increased accuracy and reduced time taken to work by 90%.
• Team Leadership : Built and nurtured a high-performing technology team, resulting in a 20% increase in employee retention and a 30% improvement in project delivery times.
• Training: Trained and guided team members to maintain high productivity and performance metrics by designing and implementing comprehensive training programs.

• Providing technical expertise in design, development, and implementation of education management information systems and e-learning management system
• Providing leadership in digital transformation in academic institutions
• Providing training to trainers of trainers and end users
• Provided Systems support to staff and students.

• Successfully implemented Microsoft Dynamics ERP in University 16 campuses in Kenya, Rwanda, Burundi, and Somaliland.
• Implemented technology solutions that improved workflow efficiency and reduced operational costs.
• Worked as the link between Coordinating and working with consultants and developers.
• Oversaw project management efforts, ensuring timely completion of projects within allocated budgets and scope.
• Building Capacity through training of end users, and trainers of trainers(TOT) and ensuring training materials are up to date.
• Developed and executed training plans that met users' diverse needs, i.e., students, teaching, and administrative staff.
• Championed continuous improvement and enhancement of the eLearning platform through content development and integrations with third-party apps like Microsoft Teams, encouraging feedback from stakeholders, and incorporating suggestions into future plans.
• Report writing.

• Evaluated student progress regularly using formative assessments, adjusting instructional approaches to meet changing needs
• Participated actively in professional development opportunities to stay current on best practices in education and continuously refine teaching methods
• Developed differentiated instruction strategies to accommodate diverse learning styles and abilities, ensuring all students experienced success
• Enhanced students'' critical thinking skills through the use of problem-solving exercises and real-world examples

• Ensured compliance with legal standards and regulatory requirements
• Spearheaded implementation of Quality Management System ISO 9001:2008 as Campus Management Representative.
• Conducted student lecturer evaluation and other service-level evaluations within campus.
• Reporting to management on performance of quality management systems
• Conducting training and surveillance audits to improve the performance of implemented Quality management systems
• Liaising with certifying body on corrective actions and external audits.
• Training members of staff on Quality Management systems requirements

• Integrated technology into classroom instruction for a well-rounded and modern approach
• Tracked student assignments, attendance and test scores
• Completed and submitted reports detailing course activities
• Taught undergraduate classes in the area of Information Technology
• Developed and implemented lesson plans that covered all required topics
• Collaborated with Lecturers and administrators to discuss the academic needs of students
• Participated in the development and evaluation academic programmes.

• Developed custom solutions for clients based on their unique business requirements and objectives
• Created software applications in test-driven development environment
• Trained health workers in 23 districts in lower and upper Eastern regions of Kenya.
• Corrected, modified, and upgraded software to improve performance