VICTOR OKOCHI CHORE
PHARMACEUTICAL TECHNOLOGIST.
Nairobi, Nairobi Province
Summary
Dynamic Pharmacy Manager with a proven track record at MEDILEEN PHARMACY, excelling in pharmacy operations management and employee training. Enhanced patient safety through rigorous drug utilization reviews while fostering a customer-centric environment. Skilled in regulatory compliance and adept at optimizing service delivery, ensuring exceptional patient care and satisfaction.
Experienced with managing pharmacy operations, ensuring optimal inventory levels, and maintaining regulatory compliance. Utilizes strong leadership skills to foster team collaboration and achieve high levels of customer satisfaction. Knowledge of pharmaceutical practices and effective problem-solving techniques to drive operational success.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Pharmacy Manager
MEDILEEN PHARMACY
12.2022 - Current
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
- Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
- Enhanced patient safety with thorough drug utilization reviews and monitoring potential drug interactions.
- Oversaw procurement processes to ensure adequate stock levels while minimizing waste from expired products.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.
- Ensured regulatory compliance by staying current on industry standards and maintaining accurate documentation for audits.
Pharmacy Technician
GOODLIFE PHARMACY
10.2022 - 11.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Pharmacy Technician
Neem Pharmaceuticals Ltd-nairobi
07.2015 - 09.2022
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
Pharmacy Technician Locum
NAIROBI WOMEN HOSPITAL
01.2015 - 06.2015
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultation
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Entered and processed patients' prescriptions into internal system.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
Pharmacy Intern
SAIROSE PHARMACY
09.2014 - 11.2014
- Successfully completed required assessments and evaluations throughout the internship period, demonstrating growth in professional skills and knowledge related to the field of pharmacy.
- Enhanced pharmacy efficiency by assisting in inventory management, medication storage organization, and restocking shelves.
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
- Improved patient understanding by providing thorough medication counseling and answering questions in a clear manner.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Supported pharmacists during drug utilization reviews, helping identify potential issues and facilitating appropriate interventions.
Education
Associate of Science - Pharmaceutical Sciences
KENYA MEDICAL TRAINING COLLEGE
Machakos, Machakos District, Kenya 04.2001 -
High School Diploma -
Kericho Tea Boys High School
Kericho, Kericho District, Kenya 04.2001 -
Skills
Pharmacy operations management
Training and mentoring
Regulatory compliance
Drug inventory management
Patient education and counseling
Service delivery optimization
Pharmacy software proficiency
Employee management
Certification
Licensed pharmtech - 2015-2025
Timeline
Pharmacy Manager
MEDILEEN PHARMACY
12.2022 - Current
Pharmacy Technician
GOODLIFE PHARMACY
10.2022 - 11.2022
Pharmacy Technician
Neem Pharmaceuticals Ltd-nairobi
07.2015 - 09.2022
Pharmacy Technician Locum
NAIROBI WOMEN HOSPITAL
01.2015 - 06.2015
Pharmacy Intern
SAIROSE PHARMACY
09.2014 - 11.2014
Associate of Science - Pharmaceutical Sciences
KENYA MEDICAL TRAINING COLLEGE
04.2001 -
High School Diploma -
Kericho Tea Boys High School
04.2001 -