VICTORIA VIGEHI
NAIROBI
Summary
Seeking a challenging career that utilizes my skills and enriches my knowledge, and gives me a chance to be part of a team that contributes towards the growth of the organization, thereby yielding the benefits of job satisfaction and convenient professional growth. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Head of Secured Sales
FIN KENYA
Nairobi, Nairobi Province
3 2024 - 7 2024
- Develop and implement a comprehensive sales strategy to achieve and surpass sales targets, focusing on both secured and unsecured lending products across Kenya
- Lead, recruit, and mentor a high-performing sales team, including internal staff and independent agents, ensuring alignment with the company's strategic goals
- Identify and capitalize on new market opportunities, driving customer acquisition and product adoption across diverse market segments
- Establish and maintain strong relationships with key clients, partners, and agents, ensuring their needs are met while driving product satisfaction and loyalty
- Work closely with marketing, product development, and customer service teams to create a cohesive and effective sales strategy that aligns with broader business objectives
- Monitor, analyze, and report on sales performance metrics, making data-driven adjustments to strategies and tactics to optimize outcomes
- Design and implement sales training programs to equip the salesforce with the knowledge and skills needed to excel in their roles and achieve their targets.
Head of Dealership and Boda Boda Retail Sales
MOGO AUTO KENYA
Nairobi, Nairobi Province
02.2023 - 03.2024
- Develop and maintain strong relationship with boda boda dealerships and other players in the industry
- Plan and organize for events to promote sales and relations building through events such as seminars and activations.
- Resolved problems, improved operations and provided exceptional service.
Marketing Administrative Manager
WATU CREDIT
01.2020 - 01.2021
- Developed and maintained content and communications for marketing campaigns, activities, and events
- Planned and prepared application-focused content specifically for publication and sharing across different media channels, including social media posts, email, guides, brochures, newsletters, and merchandise
- Coordinated requirements for promotional material as defined by the General/Regional Manager
- Assisted with copywriting, artwork, and web workflow for planned print and digital marketing communicatiion
- Supported the General/Regional Manager and Sales team by coordinating and collating content to support campaigns
- Executed marketing and event campaigns as defined by the General/Regional Manager
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs
- Researched developing trends to stay updated with new ideas and marketing practices
- Developed and implemented marketing strategies to use for launches, rebranding campaigns, and promotions
- Created and managed social media campaigns to increase brand engagement.
- Streamlined workflow processes within the department resulting in higher operational efficiency.
- Optimized digital marketing channels for increased web traffic and lead generation.
- Increased website traffic through effective SEO strategies.
Branch Manager/sales Trainer
WATU CREDIT, ELDORET
01.2018 - 01.2019
- Directed all operational aspects including distribution operations, customer service, human resources, administration, and sales
- Assessed local market conditions and identified current and prospective sales opportunities
- Developed forecasts, financial objectives, and business plans
- Met goals and metrics
- Managed budget and allocated funds appropriately
- Brought out the best of branch's personnel by providing training, coaching, development, and motivation
- Maintained friendly and professional customer interactions
- Assessed employee performance and developed improvement plans
- Met deadlines by proactively managing individual and team tasks and streamlining processes
- Engaged employees in business processes with positive motivational techniques
- Complied with regulatory guidelines and requirements
- Created strategies to develop and expand existing customer sales, resulting in an increase in annual sales.
- Trained and mentored 40 new personnel hired to fulfill various roles.
Senior Sales Specialist
BATA SHOE COMPANY
01.2015 - 01.2017
- Called prospects and set appointments for visits
- Continuously generated prospect customers and referrals from every visit
- Sold products using face-to-face techniques
- Filled in daily reports and submitted them to the direct manager as required
- Handled cash register operations and customer transactions to process payments
- Trained, coached, and mentored new sales associates for maximum performance
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Provided exceptional customer service to foster client loyalty and satisfaction
- Greeted customers and provided product advice to increase sales.
- Established credibility as a trusted advisor, providing expert product knowledge and industry insights to clients.
- Increased sales revenue by developing and implementing strategic sales plans and maintaining key client relationships.
- Exceeded quarterly sales targets through effective territory management and relationship building.
Education
Certificate in Financial Literacy in Business management -
Strathmore Business School
undefined
Pulp College of Accountacy
Certificate in Marketing: Financial Services Marketing Operations - undefined
Jomo Kenyatta University Of Agriculture And Techno
BBA: Procurement and Contract Management - undefined
Skills
Training and Development
Business Development and Retention
Networking and Business Development
Regional Partnerships
Business Strategy Development
Business Development Training
Microsoft Business Intelligence Development
IBM Business Process Manager (BPM)
Manager Coaching and Training
Business Development Program Design
Affiliations
- Association of Information Technology Professionals
- Rotary International
Timeline
Head of Dealership and Boda Boda Retail Sales
MOGO AUTO KENYA
02.2023 - 03.2024
Marketing Administrative Manager
WATU CREDIT
01.2020 - 01.2021
Branch Manager/sales Trainer
WATU CREDIT, ELDORET
01.2018 - 01.2019
Senior Sales Specialist
BATA SHOE COMPANY
01.2015 - 01.2017
Head of Secured Sales
FIN KENYA
3 2024 - 7 2024
Certificate in Financial Literacy in Business management -
Strathmore Business School
undefined
Pulp College of Accountacy
Certificate in Marketing: Financial Services Marketing Operations - undefined
Jomo Kenyatta University Of Agriculture And Techno
BBA: Procurement and Contract Management - undefined
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