Microsoft suite,
Victoria Miseda
Accountant
Nairobi,Nairobi
Summary
Experienced Credit Manager knowledgeable about creditworthiness and document review. Highly effective at optimizing credit policies to balance profit and loss.
Overview
27
27
years of professional experience
2
2
Certifications
Work History
Credit Control Manager
MUA Insurance(Kenya)Limited
8 2021 - Current
- Utilised excellent negotiation skills to minimise debtor days, improving overall financial efficiency.
- Carried out regular customer credit checks, assessing and adjusting account credit limits according to score findings.
- Received and resolved customer queries efficiently, enabling timely invoice processing and payment.
- Chased customers ahead of payment deadlines, ensuring balanced accounts within agreed invoice timeframes.
- Maintained regular email and telephone contact with customers to appropriately manage overdue account payments.
- Updated customer accounts and processed payments.
- Handled telephone credit collections promptly and professionally, quickly resolving account issues.
- Documented customer payments and credit queries precisely, maintaining accurate and up-to-date accounts.
- Used exceptional communication skills to build strong customer relations, enabling positive, professional account management.
- Collaborated effectively with sales teams to ensure outstanding debts were paid within agreed timeframes.
- Reconciled complex accounts to prevent balance sheet discrepancies and check for fraud, rectifying general ledger.
Group Credit Controller
Jubilee Insurance Kenya limited
01.2013 - 11.2018
- Updated customer accounts and processed payments.
- Used exceptional communication skills to build strong customer relations, enabling positive, professional account management.
- Carried out regular customer credit checks, assessing and adjusting account credit limits according to score findings.
- Collaborated effectively with sales teams to ensure outstanding debts were paid within agreed timeframes.
- Utilised excellent negotiation skills to minimise debtor days, improving overall financial efficiency.
- Documented customer payments and credit queries precisely, maintaining accurate and up-to-date accounts.
- Maintained regular email and telephone contact with customers to appropriately manage overdue account payments.
- Received and resolved customer queries efficiently, enabling timely invoice processing and payment.
- Handled telephone credit collections promptly and professionally, quickly resolving account issues.
- Chased customers ahead of payment deadlines, ensuring balanced accounts within agreed invoice timeframes.
- Reviewed new credit requests, verifying eligibility and capability to understand credit position of clients.
- Prepared statements and reports for accountant to provide information of financial position and performance, maintaining healthy cash flow.
- Reconciled complex accounts to prevent balance sheet discrepancies and check for fraud, rectifying general ledger.
- Devised terms of credit for new clients to manage timely payments and avoid defaults.
- Scrutinised debtor balances to avoid late payments and bad debt, attaining financial stability objectives.
- Submitted credit and loan applications to underwriters to verify income, assets and debt, assessing qualifications for exact amount granted.
Reinsurance Technical Accountant/Team leader
AIG Kenya Insurance Limited
12.1997 - 12.2012
- Dispatching statements by the date set in the treaty and obtaining confirmations from the reinsurers.
- Compute and settle adjustments premiums, profit commission, excess of loss and burning costs.
- Preparing treaty statements in accordance with entered contractual agreements.
- Preparing treaty statistics for treaty renewal and forwarding to the commissioner for approval.
- Reconciling clients statements to the general ledger and producing final accounts items from the same.
- Preparing quarterly treaty statements and dispatching them by the date set in the treaty and obtaining confirmations from the reinsurers.
- Compute and settle adjustments premiums, annual profit, excess of loss and burning costs.
- Schedule reconciliation meetings with local reinsurance firms to clear outstanding reinsurance balances
- Monthly reconciliation of the Ledger to the Sub-ledgers
- Preparing annual audit schedules.
- Providing leadership in the detail verification, processing, confirmation and processing of technical statements; credit control and management of balances due to/from cedants and brokers
- Assisting the underwriting team in the management of the relationship with cedants and brokers especially in the timely rendition of account statements and the collection of outstanding balances.
Education
MBA - Accountancy
Association of Certified Chartered Accountants
04.2001 -
Bachelors of Arts Degree . - Mathematics and Economics
The University of Nairobi
Skills
Credit limit management
Accomplishments
- Updated and implemented credit control policies for continued company compliance with the Insurance regulatory Authority guidelines.
Certification
I am certified Coach. International Federation of Coaching
Software
Premia underwriting system, Orion, Hais, Aims soft, GIIS and fresh books
Timeline
Group Credit Controller
Jubilee Insurance Kenya limited
01.2013 - 11.2018
MBA - Accountancy
Association of Certified Chartered Accountants
04.2001 -
Reinsurance Technical Accountant/Team leader
AIG Kenya Insurance Limited
12.1997 - 12.2012
Credit Control Manager
MUA Insurance(Kenya)Limited
8 2021 - Current
Bachelors of Arts Degree . - Mathematics and Economics
The University of Nairobi
I am certified Coach. International Federation of Coaching
Credit Management .Kenya School of Management
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