Summary
Overview
Work history
Education
Skills
Websites
Certification
Languages
Affiliations
Timeline
Generic

Victoria Miguda

Summary

Strategic communications leader with 15+ years of progressive experience developing and implementing comprehensive communications, advocacy, and marketing strategies across Africa and globally. Proven track record in managing cross-functional teams, crisis communications, and building strategic partnerships with African institutions, governments, and stakeholders. Expertise in public relations, government relations, advocacy, brand management, and resource mobilization support with a deep understanding of African markets and continental dynamics.

Overview

19
19
years of professional experience
2031
2031
years of post-secondary education
1
1
Certification

Work history

Head of Africa Communications & Engagement

The END Fund
05.2023 - Current

Strategic Communications Leadership:

  • Develope and execute comprehensive global communication strategies and campaigns to create NTD awareness, contributing to increased organizational visibility and impact across Africa and globally
  • Manage a diverse team of communication professionals across multiple continents, implementing performance management and talent development programs
  • Lead the creation and implementation of targeted communication campaigns to raise awareness about NTDs across African markets

Media Relations & Thought Leadership:

  • Spearhead targeted media outreach, securing coverage in tier-1 publications including The New York Times, CNN, DW, BBC, and pan-African media outlets
  • Drive thought leadership initiatives focusing on African voices, promoting technical communications in journals, and conference coverage
  • Collaborate with African regional media houses to establish an extensive continental media database, including international media with a presence on the continent

Stakeholder Engagement & Partnership Development:

  • Serve as primary communications liaison with regional partners, donors, and implementing organizations across Africa
  • Build and maintained relationships with communication functions at ministries of health and NTD country coordinators across the 31 countries where The END Fund works
  • Proactively identify and engage African champions from diverse sectors and communities to reinforce visibility and amplify core messages

Resource Mobilization Support:

  • Create localized messaging that resonates with regional and domestic funding sources, including private sector philanthropists and corporations
  • Develop communication strategies that support relationship-building with local philanthropists and diaspora communities
  • Track and report on communication efforts supporting domestic resource mobilization

Event Strategy & Crisis Management:

  • Manage crisis communications and reputation management across diverse global contexts
  • Oversee strategic planning and execution of high-impact communications events across the continent
  • Create compelling event narratives showcasing organizational impact and driving sustained stakeholder engagement

Corporate Communications Manager (East Africa) - Maternity Cover

Meta (Formerly Facebook)
07.2022 - 02.2023

Regional Communications Strategy:

  • Led Meta's East Africa PR strategy, programs, and budgets, addressing reputational needs and policy risks across Kenya, Uganda, Tanzania, Ethiopia, Somalia, and Rwanda
  • Created campaign platforms proactively addressing brand reputation challenges across East African markets
  • Managed policy-related press issues, working cross-functionally with global teams on media opportunities

Media Management & Stakeholder Relations:

  • Identified and pitched positive Meta stories delivering consistent proactive coverage in key African markets
  • Provided communications counsel and executive spokesperson support for business leaders during crises
  • Educated the press, bloggers, and influencers about Meta technologies and African investments

Program Manager - Advocacy & Communications

PAL Network
01.2021 - 12.2021

Global Program Leadership:

  • Provided conceptual leadership, creating linkages with Governments, Media, and Civil Society across 13 countries, including Kenya, Tanzania, Uganda, Nigeria, Senegal, Mali, Botswana, and Mozambique
  • Served as Communications Project Lead for the Bill & Melinda Gates Foundation's Foundational Literacy & Numeracy project in Sub-Saharan Africa
  • Developed advocacy strategies at transnational and national levels, coordinating structured communications

Key Achievements:

  • Organized 2 policy dialogues with government legislators advancing education sector policies in Kenya and Tanzania
  • Conceptualized and implemented the 2021 Global Conference featuring retired Tanzanian President H.E. Jakaya Kikwete and World Bank Global Director of Education

Independent Strategic Marketing & Communications Consultant

N/A
06.2018 - 01.2021

During my career break, I balanced family caregiving responsibilities with professional development and maintaining industry knowledge through various consultancies. This experience enhanced my organisational skills and reinforced my commitment to Strategic communications and marketing management.

  • Developed and implemented comprehensive marketing and communications strategies for diverse clients across multiple African markets
  • Provided strategic communications counsel, crisis management support, and brand positioning guidance
  • Delivered integrated marketing campaigns, stakeholder engagement strategies, and reputation management services


Client Portfolio: Octagon Africa (Kenya, Uganda, Zambia), Cagerol General Insurance Company (Democratic Republic of Congo), Generation (USAID Funded - multiple countries), Afribright Risk & Insurance Brokers Tanzania, Energy Regulatory Commission Kenya, Africa Youth Trust

Head of Corporate Communications

Jubilee Insurance Company
09.2015 - 05.2018

Department Establishment & Strategic Leadership:

  • Successfully established Corporate Communications department from inception, building a comprehensive communications function
  • Developed and implemented strategic communications and marketing plans for Jubilee Insurance Group across five African countries
  • Drove the development and implementation of a focused PR strategy to proactively communicate agreed messages to targeted media

Thought Leadership & Event Management:

  • Led thought leadership programs, event coordination and management, and organizational speaking engagements
  • Managed reputation management, crisis communications, public affairs, communications budgets, and internal communications
  • Built and strengthened industry partnerships to improve product placements and maximize marketing strategy effectiveness

Team Leadership & External Relations:

  • Directed activities of external agencies and departments, developing and implementing fundraising strategies and programs
  • Managed departmental budgets and coordinated communications across five African countries
  • Established strong vendor relationships and managed multiple external partnerships

Communications Manager

Nation Media Group
05.2014 - 08.2015

Media Relations & Executive Communications:

  • Utilized well-established media relationships to bolster outreach efforts and enhance public image across East African markets
  • Crafted executive speeches and talking points, ensuring consistent messaging across internal and external communication channels
  • Authored compelling press releases and assembled comprehensive press kits for organizational communications

Campaign Management & Events:

  • Orchestrated company events, town halls, and meetings to drive stakeholder engagement
  • Executed media and marketing campaigns designed to elevate the company profile across regional markets
  • Managed integrated communications campaigns across print, broadcast, and digital media platforms

Membership Manager

Capital Club East Africa
04.2012 - 04.2014

Business Development & Relationship Management:

  • Identified growth opportunities within the East Africa territory and collaborated with sales teams to reach sales goals
  • Grew market penetration by leveraging existing member relationships and personally overseeing negotiations
  • Resolved problems with high-profile members to maintain relationships and increase the return customer base

Key Achievements:

  • Recruited 400 top CEOs and respected business persons as club members, achieving the highest membership numbers to date
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies
  • Maintained up-to-date knowledge of club memberships in the region and performed competitor analysis

Key Account Manager - Media Relations

Spice VAS Africa
01.2009 - 03.2012
  • Provided strategic counsel to aid PR and wider marketing campaigns across East African markets
  • Built relationships with existing and new media houses and established key media contacts for ongoing coverage
  • Liaised with management and the business development team regarding press campaigns, creative projects, and PR solutions
  • Provided product and company information to media, including newspapers, magazines, radio, television, and online news sites
  • Secured positive coverage through effective media relations and stakeholder engagement

Public Relations & Marketing Officer

Kenya Data Networks (KDN)
06.2006 - 01.2009
  • Coordinated with internal business divisions, agency partners, and local vendors to guarantee on-time, cost-effective delivery of marketing communications materials
  • Managed branding campaigns and event marketing initiatives across print, broadcast media, web, and social media
  • Oversaw the development of marketing campaigns to drive sales and customer engagement while building brand awareness
  • Worked with marketing and PR agencies to create, deploy, and optimize effective campaigns
  • Built brand awareness while managing internal and external marketing campaigns and programs
  • Developed vendor relationships and managed multiple external partnerships for campaign execution

Education

Master of Science - Global Marketing Management

University of Nairobi
Nairobi, Kenya
/2016 - /2018

Bachelor of Arts - Communications & Media Technology (Public Relations Major)

Maseno University
01.2002 - 01.2006

Environmental Social Governance Programme (ESG) - ESG

Strathmore Business School

Kenya Certificate of Secondary Education - High School Diploma

Alliance Girls High School
01.1997 - 01.2000

Skills

Professional Skills:

  • Proven leadership, project management, and staff development skills with a strong ability to translate strategy into results
  • Effective written and verbal communication with diverse stakeholders and diplomatic sensitivity in handling difficult situations
  • Familiarity with AI, emerging technology, and communications platforms, with a track record of building and executing strategic marketing plans
  • Extensive experience in international development, global media, and cross-cultural communications
  • Deep understanding of insurance, telecommunications, education, technology, and global health sectors

Certification

  • ESG Certified Professional, Strathmore Business School, 2024
  • Advanced Communications and Marketing Training
  • Global Health Communications Expertise

Languages

English
Fluent
Swahili
Fluent

Affiliations

  • Creative Arts: Active in music (vocals, dance) and fashion, that demonstrate artistic sensibility and cultural engagement

Timeline

Head of Africa Communications & Engagement

The END Fund
05.2023 - Current

Corporate Communications Manager (East Africa) - Maternity Cover

Meta (Formerly Facebook)
07.2022 - 02.2023

Program Manager - Advocacy & Communications

PAL Network
01.2021 - 12.2021

Independent Strategic Marketing & Communications Consultant

N/A
06.2018 - 01.2021

Head of Corporate Communications

Jubilee Insurance Company
09.2015 - 05.2018

Communications Manager

Nation Media Group
05.2014 - 08.2015

Membership Manager

Capital Club East Africa
04.2012 - 04.2014

Key Account Manager - Media Relations

Spice VAS Africa
01.2009 - 03.2012

Public Relations & Marketing Officer

Kenya Data Networks (KDN)
06.2006 - 01.2009

Bachelor of Arts - Communications & Media Technology (Public Relations Major)

Maseno University
01.2002 - 01.2006

Kenya Certificate of Secondary Education - High School Diploma

Alliance Girls High School
01.1997 - 01.2000

Master of Science - Global Marketing Management

University of Nairobi
/2016 - /2018

Environmental Social Governance Programme (ESG) - ESG

Strathmore Business School
Victoria Miguda