Victor Ruo
Assistant Bar Server
Nairobi,Nairobi
Summary
Dynamic and reliable professional with a proven track record at Lake Naivasha Crescent Camp, enhancing customer satisfaction and streamlining bar operations. Skilled in creative mixology and effective time management, I excel in fast-paced environments, significantly improving service efficiency. Knowledgeable in liquor, beer, and wine, with a flair for crafting classic cocktails and managing inventory.
Overview
2
2
years of professional experience
Work History
Assistant Bar Server
Lake Naivasha Crescent Camp
03.2024 - Current
- Ensured a spotless and orderly bar area, adhering to health and safety guidelines.
- Assisted in inventory management, regularly restocking supplies and maintaining accurate records of stock levels.
- Collaborated with bartenders to create enticing cocktail menus that appealed to a diverse clientele.
- Improved the overall ambiance of the bar area through careful attention to lighting, music selection, and table arrangements.
- Enhanced customer satisfaction by providing attentive and friendly service during busy hours.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Decreased waste by reorganizing specialty areas and prioritizing specialty and expiring ingredients.
- Answered customers' questions, recommended items, and recorded order information.
- Executed all necessary duties during openings, closings and shifts to ensure operational efficiency.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Bar Utility
Lake Naivasha Crescent Camp
01.2023 - 02.2024
- Increased customer satisfaction by addressing and resolving complaints and inquiries in timely and empathetic manner.
- Anticipated the needs of ladies and gentlemen and guests by ensuring all supplies were readily available before and during service
- Transported supplies and materials to restaurants and bars
- Assisted bartenders with preparation of juices,garnishes,syrups and other bar prodicts as needed
- Adhered to public health standards ensuring the guest and employee bars were up to standard
Education
Certificate - Professional Bartending And Mixology
Nairobi Bar School
Nairobi10.2024
High School Diploma -
Elburgon Baptist High School
Skills
Time management
Timeline
Assistant Bar Server
Lake Naivasha Crescent Camp
03.2024 - Current
Bar Utility
Lake Naivasha Crescent Camp
01.2023 - 02.2024
Certificate - Professional Bartending And Mixology
Nairobi Bar School
High School Diploma -
Elburgon Baptist High School
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