Victor Ruo
Assistant Bar Server
Nairobi,Nairobi
Summary
Dynamic and reliable professional with a proven track record at Lake Naivasha Crescent Camp, enhancing customer satisfaction and streamlining bar operations. Skilled in creative mixology and effective time management, I excel in fast-paced environments, significantly improving service efficiency. Knowledgeable in liquor, beer, and wine, with a flair for crafting classic cocktails and managing inventory.
Overview
2
2
years of professional experience
Work History
Assistant Bar Server
Lake Naivasha Crescent Camp
Naivasha Kenya
03.2024 - Current
- Ensured a spotless and orderly bar area, adhering to health and safety guidelines.
- Assisted in inventory management, regularly restocking supplies and maintaining accurate records of stock levels.
- Collaborated with bartenders to create enticing cocktail menus that appealed to a diverse clientele.
- Improved the overall ambiance of the bar area through careful attention to lighting, music selection, and table arrangements.
- Enhanced customer satisfaction by providing attentive and friendly service during busy hours.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Decreased waste by reorganizing specialty areas and prioritizing specialty and expiring ingredients.
- Answered customers' questions, recommended items, and recorded order information.
- Executed all necessary duties during openings, closings and shifts to ensure operational efficiency.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Bar Utility
Lake Naivasha Crescent Camp
Naivasha
01.2023 - 02.2024
- Increased customer satisfaction by addressing and resolving complaints and inquiries in timely and empathetic manner.
- Anticipated the needs of ladies and gentlemen and guests by ensuring all supplies were readily available before and during service
- Transported supplies and materials to restaurants and bars
- Assisted bartenders with preparation of juices,garnishes,syrups and other bar prodicts as needed
- Adhered to public health standards ensuring the guest and employee bars were up to standard
Education
Certificate - Professional Bartending And Mixology
Nairobi Bar School
Nairobi10.2024
High School Diploma -
Elburgon Baptist High School
Skills
Time management
Multitasking
Creative mixology
Liquor, beer and wine knowledge
Highly reliable
Handling difficult customers
Ordering procedures
Classic cocktails
Responsible alcohol service
Preparing garnishes
Ordering bar supplies
Inventory
Timeline
Assistant Bar Server
Lake Naivasha Crescent Camp
03.2024 - Current
Bar Utility
Lake Naivasha Crescent Camp
01.2023 - 02.2024
Certificate - Professional Bartending And Mixology
Nairobi Bar School
High School Diploma -
Elburgon Baptist High School