Overview
Work History
Education
Skills
Additionalskillsandcompetencies
Personal Information
References
Timeline
Generic

VICTOR OUMA

Mr
NAIROBI,30

Overview

10
10
years of professional experience
13
13
years of post-secondary education

Work History

Virtual Assistant (VA)

Online Workspace
Nairobi, Nairobi Province
7 2023 - Current
  • Respond to emails and phone calls, schedule meetings, book travel and accommodations, manage a contact list, prepare customer spreadsheets and keep online records, organize managers' calendars, perform market research, create presentations, address employees administrative queries, provide customer service as first point of contact

Office Administrator

Gapopa Agency Limited
Nairobi, Nairobi Province
07.2021 - 06.2023
  • Answering phone calls, responding to emails, preparing documents for ladies to travel, going to embassy to submit documents for visa stamping, taking ladies to airport and making sure they are checked in, manage agendas, travel plans and appointments of upper managements, create and update databases and records for financial information, personnel and other data, assist colleagues whenever there is an opportunity to do so

Research and Development

Nielsen Kenya Limited
Eldoret, Uasin Gishu
06.2017 - 06.2021
  • Worked as a field auditor, did research on FMCGs products, traveled in various town and cities to perform the task with the help of GPX viewer, submitted every audit through online app, customer relations through meeting different people daily, new market research and idea developing, knowing the products that are highly consumed/used in the market

Financial Advisor

Metropolitan Cannon Assurance
Kisumu, Kisumu
11.2015 - 06.2017
  • Responsible for building strong professional relationships with customers and key stakeholders, generating sales ideas that increase turnover, promotion of firm's products and sale of services, responsible for the growth of client portfolio, complete disclosure to the customers the terms of agreement with respect to the service provided, provide exceptional service to customers based on the relevant products and services available and the nature of their inquiry, building and deepening the relationship with existing customers to achieve increase in share of wallet and revenue, working closely with the Sales Manager to prospect, pitch & close new business, elicit, verify information from customers and identify customer needs, exploit all opportunities to strengthen the corporate clients relationship, particularly by developing major clients' portfolios according to agreed strategy, monitor and report on competitor activity, remained knowledgeable of company's products/services to facilitate sales efforts, address client concerns and ensure the resolution of issues in a timely manner and make proposals based on customer feedback for process, product service and improvement, ensuring displays, company selling points and merchandising are done to the company specifications, maintenance of sales records and preparation of sales reports as requested
  • Grown the customer base by 80%

Professional Financial Advisor

Britam Insurance
Kisumu, Kisumu
02.2015 - 11.2015
  • Market Research, Identification, Penetration and Planning, preparing of weekly and monthly management reports, selling and marketing of company products, ensure customer service is provided to clients, identification and opening of new markets as well as building relationship with Bank and institutions we do business with

Education

Diploma - Ongoing

WORD OF FAITH BIBLE COLLEGE
Kiambu, 13
10.2023 - Current

Certificate - Leadership

Word of Faith Bible College
Kiambu, 13
09.2022 - 05.2023

K.C.S.E. - Mean grade Pass

Alendu Secondary School
Kisumu, 17
01.2007 - 04.2010

Mean Grade pass -

Rongo Primary School
Kisumu, 17
01.1998 - 04.2006

Skills

Sales Management

Territory Management

Customer Relationship Management

Good Communication Skills

Customer Service

Team Leadership/Development

Maximizing Sales

Identifying New Market

Business Planning/Reviews

Commercial/Business Negotiating

MS Office Suite

Marketing/Promotions

Quality Assurance

P & L Responsibility

Additionalskillsandcompetencies

  • Class representative Word of Faith Bible College
  • Deacon (Global Gospel Mission Church)
  • MS Office (e.g. data entry, data cleaning, and typing)
  • Proficiency in Internet Application
  • Excellent account management skills
  • Strong presentation and negotiation skills
  • Contacting and communicating with high-end decision makers
  • Ability to follow up with clients in a timely professional manner
  • Good knowledge of Customer Marketing Databases and how to use them
  • Ability to work long hours, often under pressure
  • Transcription - converting audio and video to text
  • Digital marketing
  • Video editing
  • Graphic designer (e.g. logos, posters, flyers, thumbnails)

Personal Information

  • Date of Birth: 02/08/92
  • Marital Status: MARRIED

References

  • Mr. Duncan Omollo, Teacher, Kisumu Girls' High School, P.O Box 811, Kisumu, +254 (0)714924373
  • Mr. Naftal Omollo, Unit Manager, Britam Insurance, P.O.Box 3621-40100, Kisumu, +254(0)723699127
  • Mr. David Kasonga, Supervisor, Nielsen Kenya, P.O Box 1800, Muhoroni, +254(0)714469604
  • Victor Apopa, Manager, Gapopa Recruitment Agency, P.O. BOX 18, NAIROBI, +254(0)719475947

Timeline

Diploma - Ongoing

WORD OF FAITH BIBLE COLLEGE
10.2023 - Current

Certificate - Leadership

Word of Faith Bible College
09.2022 - 05.2023

Office Administrator

Gapopa Agency Limited
07.2021 - 06.2023

Research and Development

Nielsen Kenya Limited
06.2017 - 06.2021

Financial Advisor

Metropolitan Cannon Assurance
11.2015 - 06.2017

Professional Financial Advisor

Britam Insurance
02.2015 - 11.2015

K.C.S.E. - Mean grade Pass

Alendu Secondary School
01.2007 - 04.2010

Mean Grade pass -

Rongo Primary School
01.1998 - 04.2006

Virtual Assistant (VA)

Online Workspace
7 2023 - Current

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