Victor Otieno
Nairobi,Nairobi
Summary
A detail-oriented finance and payment professional with a proven track record in optimizing business performance through strategic financial planning, risk mitigation, and cost reduction. Adept at developing comprehensive business plans, analyzing financial data, and forecasting market trends to drive profitability and operational efficiency. Expert in handling daily payment transactions, maintaining accurate bank account balances, and ensuring seamless, compliant payment processing. My expertise extends across financial management, payment operations, account reconciliation and forecasting. As a proactive leader and catalyst for change, I thrive on driving innovation, optimizing operational strategies, and cultivating a collaborative, results-oriented work environment. My objective is to leverage my expertise in a dynamic organization that prioritizes strategic financial management, problem-solving, and operational excellence within its finance and accounting functions.
Payment processing professional with extensive experience in managing and optimizing payment systems for financial institutions. Known for strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Proficient in transactional accuracy and regulatory compliance, with reputation for reliability and adaptability.
Overview
6
6
years of professional experience
11
11
years of post-secondary education
8
8
Certifications
Work History
Senior Payments Officer
Equiti Global Markets (Equiti Goup)
Nairobi, Nairobi,Westlands
04.2024 - Current
- Improved department efficiency by streamlining and implementing policies and processes by confluence documentation.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency using microsoft power automate.
- Spear heading projects to ensure seamless operations within the department e.g phone number change procedure on client portal.
- Managing monthly reports, including sales, management accounts, management information (MI), performance, and transaction reports.
- Monitoring daily transaction entries into the cloud-based ERP system.
- Verifying daily reconciling of client-segregated funds, payment provider transactions, and international entity funds, ensuring accurate remittances of client funds from payment providers to home accounts accuracy.
- Supervising financial transactions to ensure the prompt and accurate processing of all deposits and withdrawals.
- Monitoring accuracy of calculated adjusted system exchange rates for respective countries daily.
- Acting as the main liaison for all payment-related issues, providing support to sales and other relevant departments as required.
- Providing solutions for arising issues, including failed deposits, non-reflecting transfers (SWIFT TT), and card transaction failures.
- Designing a data reconciliation module to guarantee all transactions are accurately recorded by end of day.
- Recognized more than once as an individual who goes above and beyond his duties to assist in the daily operations. E.g, Customer Payments Hero.
- Handled various automations of repetitive tasks using Power Automate that saves time and ability to monitor risk levels.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Payments Senior Officer Africa
Equiti Global Markets-EGM Securities
09.2021 - 03.2024
- Managing monthly reports, including sales, management accounts, management information (MI), performance, and transaction reports.
- Overseeing daily transaction entries into the cloud-based ERP system and processing all non-API deposit and withdrawal transactions.
- Reconciling daily client-segregated funds, payment provider transactions, and international entity funds, ensuring accurate remittances of client funds from payment providers to home accounts.
- Supervising financial transactions to ensure the prompt and accurate processing of all deposits and withdrawals.
- Calculating adjusted system exchange rates for respective countries daily.
- Acting as the main liaison for all payment-related issues, providing support to sales and other relevant departments as required.
- Providing solutions for arising issues, including failed deposits, non-reflecting transfers (SWIFT TT), and card transaction failures.
- Designing a data reconciliation module to guarantee all transactions are accurately recorded by end of day.
- Solving all operations, payments related issues with banks and PSPs.
- Recognized as an individual who goes above and beyond his duties to assist in the daily operations.
- Handled various automations of repetitive tasks using Power Automate that saves time and ability to monitor risk levels.
- Participated in projects that would eventually be actualized and save cost on negative balance that would be incurred daily. Onboarding payment providers with lesser fees.
Treasury Intern
Del Monte Fresh Produce N.A., Inc
Thika
09.2019 - 01.2020
- Participated in cash forecasts.
- Issuing cheques.
- Analysis and verification of bank transactions.
- Petty cash vouchers.
Education
Bachelor of Commerce - Finance
University of Nairobi
Nairobi, Kenya 01.2015 - 12.2021
Kenya Certificate of Secondary Education -
Sawagongo High School
Siaya County, Kenya 01.2010 - 12.2013
Skills
Payment Dispute Resolution
undefinedCertification
Product Governance (UK and Europe)
Professional Courses
- CFA Investment Foundations Certificate, 2021
- Chattered Securities & Investments Analyst – Kenya-2, CISI – UK, 2022
Accomplishments
Above and beyond recognition 2023
Operations Payments Customer Hero 2025
Timeline
Senior Payments Officer
Equiti Global Markets (Equiti Goup)
04.2024 - Current
Payments Senior Officer Africa
Equiti Global Markets-EGM Securities
09.2021 - 03.2024
Treasury Intern
Del Monte Fresh Produce N.A., Inc
09.2019 - 01.2020
Bachelor of Commerce - Finance
University of Nairobi
01.2015 - 12.2021
Kenya Certificate of Secondary Education -
Sawagongo High School
01.2010 - 12.2013
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