VICTOR MWANGI
MACHAKOS
Summary
Eighteen years in the freight industry focused on managing complex logistics and ensuring customer satisfaction. Demonstrated ability to collaborate effectively with stakeholders, supervise operations, and streamline processes to achieve timely and accurate project outcomes.
Overview
20
20
years of professional experience
Work History
Oil Supervisor
Urgent Cargo Logistics Limited
Nairobi
12.2024 - 03.2026
- Ensured timely and accurate declarations and documentation of petroleum regimes via iCMS and other customs systems to facilitate compliance.
- Supervising depot loadings across various locations, including Jomo Kenyatta International Airport, Nairobi Joint Depot & NRBT and Konza export and transit trucks.
- Developed and maintained strong relationships with KRA, oil marketers, and stakeholders to streamline operations and enhance collaboration.
- Acting as the point of contact between customers, suppliers, government agencies, and management to ensure customer satisfaction.
- Managing disputes with Kenya Revenue Authority (KRA).
- Ensuring accuracy in supporting documents and computations for client duty refund claims with KRA, including the timely movement of refund files.
- Compiled and delivered detailed reports on a regular basis to inform management decisions.
- Directed and guided staff in best practices to achieve operational excellence and meet organizational objectives.
- Monitoring ASYCUDA / iCMS for truck loadings, customs documentation, and releases.
Assistant Project Manager
Urgent Cargo Logistics Limited
Nairobi
03.2020 - 11.2024
- Collaborate with the project manager in tracking and measuring project performance, focusing on the analysis of both short- and long-term goal completions.
- Assist in the timely and effective implementation of all project interventions, ensuring the successful achievement of our outcomes, outputs, and intended impacts.
- Support the proper application of business processes, standards, and guidelines related to the project, aligning with client requirements.
- Generated and presented reports on project progress and performance, including daily, weekly, monthly, quarterly, and annual updates as required by the project manager.
- Coordinate daily operations in liaison with supervisors to guarantee that our client, DHL, is consistently satisfied with our work.
- Monitored performance across various desks to prevent delays in Permits, Exemptions, IDF, and Declaration, ensuring timely bond analysis to address delayed files and aging shipments.
- Ensured proper shift planning with supervisors to maintain adequate coverage, communicated operational issues promptly to minimize workflow disruptions, and escalated critical matters to the project manager.
- Take charge of the project in the absence of the project manager, whether due to official duties or leave.
- Supported management with various administrative tasks to enhance team efficiency.
Cargo Wise System Champion
Urgent Cargo Logistics Limited
12.2018 - 02.2020
- Gathered user requirements, designed, configured, tested, and implemented CW1 systems and applications to meet operational needs.
- Ensured effective implementation of Cargo Wise One System, facilitating streamlined operations.
- Recommended new features or changes to configuration/workflows based on user feedback, enhancing system usability.
- Captured all relevant files in Cargo Wise One system to ensure data integrity.
- Monitored and maintained reliable performance of Cargo Wise One system to prevent disruptions.
- Monitors system performance and usage to maintain security and reliability.
- Troubleshoots and resolves any CW1 user access or other problems.
- Managed KPA Biller account while uploading all invoices into Cargo Wise One for accurate record-keeping.
- Performed various tasks assigned by management to enhance team operations and workflow.
Port Clerk
Urgent Cargo Handling Limited
Embakasi
08.2012 - 12.2018
- Sent routing and followed up with origin, updating customer on shipment status at all stages until arrival.
- Follow Up with the carriers for the status of shipment arrival, to ensure the shipment is cleared and delivered to customer on time.
- Coordinated with local transporters to arrange necessary trailers/trucks for smooth delivery of consignment/shipments by air, sea, and road.
- Cleared containers at ICDE to minimize storage and demurrage costs.
- Prepared and forwarded updated reports to operations team.
- Boarder clearance of trucks and consignment at Namanga and Isibania.
Port Clerk
Urgent Cargo Handling Limited
Nairobi
01.2010 - 08.2012
- Managed cargo handling operations for export and import activities.
- Liaising with all airlines on behalf of our clients for cargo bookings and uplift, and payments.
- Checking documents, invoices and entering the same in the computer system as well as ensuring proper paperwork is received by our customers, airlines and customs.
- Verified accuracy of customs, airline, and client paperwork before dispatching.
- Completed airway bill documentation for shipments.
- Collected necessary shipping documents from airlines for processing.
- Compiling documents for customs clearance.
- Coordinated follow-up processes within customs sheds to ensure timely handling.
Packing And Removals Supervisor
Urgent Cargo Handling Limited
04.2008 - 12.2009
- Led crews of 2-12 team members to ensure smooth operations.
- Coordinated crew schedules to ensure efficient workflow.
- Scheduled vehicle usage to align with project needs.
- Supervised moves to meet established quality standards.
- Ensured health and safety requirements were observed and adhered to.
- Checking off the paperwork / job sheets when signing off jobs.
- Liaised with clients to coordinate packing and wrapping of goods.
Packer
Mitchell Cotts Freight
01.2006 - 03.2008
- Packed and loaded items into vehicle, ensuring secure transport.
- Taking apart larger items of furniture for packing and removal.
- Removed doors, doorframes, or windows to facilitate transport of large or awkward furniture.
- Drove to new location, unloaded items, and placed them according to customer specifications.
- Coordinated with customers to identify items for relocation.
Education
Diploma - Computerized Clearing & Freight Forwarding
Kenya College of Commerce and Hospitality
05-2009
Certificate - basic computer packages
Computer Solutions Providers
06-2008
K.C.S.E. - C plus (+)
Tututha Secondary School
11-2005
K.C.P.E. - 69 Points
Township Muslim Primary School
10-2002
Skills
- Safety compliance
- Critical thinking
- Problem-solving skills
- Ability to multitask
- Manage conflicting demands
- Attention to detail
- Punctuality
- Reliability
- Team collaboration
- Relationship building
- Social and interpersonal communication skills
- Event coordination
References
- Newton Wanjala, Vice President Freight Forwarding, DP World E.A, P. O. BOX, Nairobi, +254 722 306 446
- Meshack Omukuba, Terminal Supervisor, Mombasa Island Cargo Terminal, P.O.BOX 81664, Mombasa, 8100, +254 720 588 019 / +254736 515 154
- Wilfred Njoka, Packing and removals manager, Mitchell Cotts Freight, P.O.BOX 30085, Nairobi, 00100, +254 722 494 901
Hobbies and Interests
- Networking
- Travelling
- Socializing
Skills And Achievements
Leadership, Office, Diary, Customer, Communication, Time, Great social and interpersonal communication skills, Professionally maintained demeanor and appearance standards, Skilled mingling during events to ensure guest satisfaction, Critical thinking and problem-solving skills, Relationship building, Ability to multitask and manage conflicting demands., Attention to detail, Punctual and reliability
Profile
I am an energetic, ambitious person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. With eighteen years of experience in the Freight industry, I am excellent at working with others to achieve a certain objective on time and with excellence., Driven by the urge to seek new challenges, coupled with the requisite professional qualification I believe I have a real chance to forge a career path in a challenging and dynamic environment with your organization.
Timeline
Oil Supervisor
Urgent Cargo Logistics Limited
12.2024 - 03.2026
Assistant Project Manager
Urgent Cargo Logistics Limited
03.2020 - 11.2024
Cargo Wise System Champion
Urgent Cargo Logistics Limited
12.2018 - 02.2020
Port Clerk
Urgent Cargo Handling Limited
08.2012 - 12.2018
Port Clerk
Urgent Cargo Handling Limited
01.2010 - 08.2012
Packing And Removals Supervisor
Urgent Cargo Handling Limited
04.2008 - 12.2009
Packer
Mitchell Cotts Freight
01.2006 - 03.2008
Diploma - Computerized Clearing & Freight Forwarding
Kenya College of Commerce and Hospitality
Certificate - basic computer packages
Computer Solutions Providers
K.C.S.E. - C plus (+)
Tututha Secondary School
K.C.P.E. - 69 Points
Township Muslim Primary School