VICTOR MAKHULO

Developed and implemented operational policies and procedures for efficient operations.

• Enhanced systems, processes, and best practices.
• Managed day-to-day operations, overseeing the operations team and department.
• Ensured organizational processes complied with legal regulations and standards.
• Upheld health and safety guidelines and enforced compliance.
• Monitored employee and team performance, offering coaching, training, and feedback for improvement.
• Handled budgets, forecasting, and resource allocation to meet strategic goals.
• Collaborated cross-departmentally to align operations with organizational objectives.
• Cultivated and maintained relationships with vendors and suppliers.
• Negotiated contracts for favorable pricing with suppliers and vendors.
• Optimized business travel processes, secured corporate rates, automated expense reports, and ensured compliance.

• Enhanced customer service quality and satisfaction.
• Managed supply chain processes, including inventory, sales, and sourcing.
• Optimize workflows and processes for efficiency and cost-effectiveness
• Oversaw staffing plans, recruitment, and training.
• Reported on operational efficiency and quality standards.
• Fostered innovation and productivity through effective communication.
• Stay updated on industry trends and best practices.
• Integrated new technologies and business processes as needed.
• Developed conflict-resolution programs and lead conflict-management practices.

• Participated in board meetings enabling the board of directors reach decisions and made sure that the company's obligations were fulfilled.
• Directed the business operations of Arom Limited, representing the company to outside stakeholders such as suppliers, customers and the government as a leader figure and as spokesperson of the company
• Took decisions which included investing and Funding decisions for the company to achieve its long term strategic goals.
• Oversaw the preparation and filing of the company annual returns with the registrar of companies
• Ensured that the company complied with its obligations relating to the health, safety and welfare at work of its workers, under health and safety legislation.