Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Hi, I’m

Victor Maina

Nairobi
Victor Maina

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results an accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.

Overview

16
years of professional experience
1
Certification

Work History

M-Gas Kenya Ltd
Nairobi, Kenya

Depot Sales Manger
02.2022 - Current

Job overview

• Strategically manage the depot in compliance with the company’s strategy, SOPs, policies, and procedures.
Develop and train direct reportees to grow the customer base while taking ownership of business growth.
• Plan work rotas, assign tasks appropriately, and appraise results. • Manage, coach, mentor, take part in disciplinary actions, and evaluate the team to ensure a high level of employee motivation and performance.
Responsible for the depot’s profit and loss, developing and managing the depot within the approved budget, with a focus on continuous improvement.
• Manage stock control of both assets and spare parts. • Offer exemplary customer service and support.
• Maintain standards of health and safety, hygiene, and security.

• Work closely with other Depot Sales Managers, and ensure team cohesiveness.
• Execute any other duties that may be assigned by management from time to time.

Keroche Breweries
Nairobi, Kenya

Regional Sales Manager
09.2019 - 01.2022

Job overview

  • Achievement of set targets.
  • Deliver set targets by shelf-keeping units.
  • Monthly, quarterly, and annual sales targets.
  • Distributor and depot management.
  • Ensure timely orders.
  • Stock levels were maintained throughout.
  • Ensure shelf-keeping units and brands are in stock every time.
  • Supervision of distributors, sales agents, and stockists to ensure proper route coverage.
  • Recruit distributors, retail outlets, and stockists in the assigned region.
  • Maintain and sustain companies' terms and conditions.
  • Route management.
  • Ensure adequate route coverage.
  • Placement, availability, and visibility of companies' brands and.
  • POS materials.
  • Reporting
  • Daily distributor order report.
  • Daily sales report.
  • Monthly market report.
  • Market intelligence report and data management.
  • Relationship Management.
  • Build and maintain relationships with distributor staff, outlets, and stockists.
  • Engage with stakeholders, e.g., bar owners' associations, liquor licensing board officials, etc.
  • Product demand creation.

Envirofit International

Regional Sales Manager
08.2016 - 08.2019

Job overview

  • Faithfully implement the company's agreed-upon direct sales strategy in the assigned geography.
  • Manage the sales team (agents and supervisors) within the assigned geography.
  • Maximize sales team productivity, and ensure they operate within approved budgets.
  • Meet or exceed sales targets within the assigned geography.
  • Be 100% conversant about the achievement of personal and team targets at all times.
  • Ensure the delivery of best-in-class customer service to new and existing customers.
  • Gather and distill customer and market insights to help management optimize the effectiveness of the direct sales model.
  • Identify new opportunities to grow sales within the assigned geography.
  • Respond to incoming emails and phone inquiries in a prompt manner.
  • Work closely with Envirofit, Logistics, Accounts, and Brand Building.
  • Customer Care teams create and fulfill demand cost-effectively, creating positive word of mouth to catalyze future sales.
  • Submit comprehensive, accurate, and timely sales reports (using company-approved templates, systems, and timelines). Ensure the delivery of the same from the sales team.
  • Run regular sales team meetings, identifying and sharing best practices.
  • DSR training: Ensure all new direct sales representatives are trained and kitted appropriately before deployment to the field.
  • Provide all training reports in a timely, accurate manner.
  • Coaching and mentoring: Have one-on-one meetings with direct sales representatives to identify coaching and mentoring needs.
  • Document the same, and forward it to the National Field Sales Manager and Training Manager.
  • DSR Discipline: Ensure all DSR discipline cases are forwarded to.
  • NFSM is conducted on a weekly basis, and the corrective measures initiated are followed up.
  • Territory Mapping: Ensure continuous cluster mapping as per the agreed market segments, and provide timely and accurate reports on the same.

Chase Bank LTD
Mombasa, Kenya

Relationship Manager
12.2014 - 08.2016

Job overview

  • (Agency banking) at Chase Bank Kenya, provides operational support for agent setup, optimum growth, and maintenance of agency banking services, products, and clientele.
  • Liaise with IT to ensure all systems used by agency banking are operational, and authorize the operational setup for agents' outlets.
  • Promote the active utilization of the bank's Agency Banking Services.
  • Participate in and support agency banking product development through needs analysis, product design, testing, implementation, and enhancements.
  • Generate necessary reports on a weekly, monthly, quarterly, and annual basis.
  • Ensuring continuous improvement in customer service, and implementing effective operational excellence.
  • Provide a seamless link between agents, branches, and service providers for query resolution.
  • Regular communication to agents on a weekly basis regarding agency developments and general bank product news.
  • Organizing Agents and Branch Champions' Quarterly Forums.
  • Training Agents, Operators, Branch Champions, and ROs Agency.
  • Banking
  • Reconcile all accounts as necessary, authorizing payments for agents' commissions on a monthly basis.
  • To lead the electronic banking team.
  • Come up with a consolidated, clear, and documented strategy for the growth of electronic banking for retail banking, SME business segments, and corporate, both in terms of revenue and incremental numbers.
  • To coordinate the sale of electronic banking to the retail and SME segments of the bank.
  • Coordinate the training of electronic banking products.

Wananchi group, Zuku

Territory Sales Manager
04.2011 - 12.2014

Job overview

  • Selling and Marketing the company's products
  • Plan and implement customer retention and development
  • Plan and manage sales and marketing resources according to agreed budgets
  • Contribute to formulation of policy and strategy as a management team member
  • Recruit, manage, train and motivate direct reporting staff
  • Maintain administration and relevant reporting and planning systems
  • Manage relevant reporting of management and financial information for the sales and marketing department
  • Maintain and develop corporate image and reputation, and protect and develop the company's brands
  • Coordinating sales teams and ensuring targets are met
  • Own revenue targets and deliverables
  • Identify and qualify prospects within this target market
  • Perform presentation and customer sensitization activities
  • Work closely with engineers to ensure the delivery of quality service Qualification
  • Organizing team building and developing strategies on how to meet the targets
  • Client Relationship management to ensure long term business relationships
  • Managing the supply chain, to ensure timely and efficacious delivery goods to clients.

Savvy Solutions Ltd

Sales Team leader
08.2009 - 04.2011

Job overview

  • Managing corporate accounts and clients
  • Coordinating sales teams and ensuring targets are met
  • Own revenue targets and deliverables
  • Identify and qualify prospects within this target market
  • Perform presentation and customer sensitization activities
  • Prepare proposals and tender documents
  • Create a large base of customers
  • Identifying and following up of leads with the aim of winning new clients and putting measures in place to maintain them
  • Contact potential clients to understand and quantify their requirements and budgets
  • Prepare proposals, tenders and quotations for the provision of the company's products potential clients, in liaison with the company engineers
  • Identifying unmet customer needs and developing action plans tailored for different clients to meet these needs
  • Managing the supply chain, to ensure timely and efficacious delivery goods to clients
  • Ensure prompt response to inquiries on the company's products.

Education

Moi Academy
Thika, 30

Primary Education
November 1999

University Overview

Achieved 475/700

Hana International School
Kampala, Uganda

O and A Levels
December 2005

University Overview

O and A levels education

Makerere University.
Uganda

Bachelors from Information Technology
August 2009

University Overview

Bachelors in Information technology 2nd class Upper division.

Skills

  • Critical thinking and problem solving
  • Solving
  • Creativity
  • Problem solving
  • Ability to multitask
  • Decision Making
  • Ability to work in a team
  • Computer Skills
  • Leadership
  • Ability to work under minimal supervision
  • Communication
  • Microsoft PowerPoint
  • Microsoft Office
  • Adaptability
  • Time Management Skills
  • Project management skills
  • Innovative problem solving
  • Business Development
  • Strategies
  • Interpersonal
  • Communication Skills
  • Sales operation
  • Sales team training
  • Key account development
  • KPI analysis
  • Profitability optimization
  • Territory sales management
  • Profit and revenue-generating strategies
  • Marketing strategy
  • Sales tracking
  • Sales budgeting
  • Direct sales
  • Goal setting
  • Strategic partnerships
  • Trend analysis
  • Client relationship management
  • Team oversight
  • Project management
  • Staff management
  • Coach
  • Mentor

References

References

References Patrick Mukundi from Keroche Breweries gmsales@kerochebreweries.com 0721654777 Jerad Musembi from Envirofit International jeradmusembi@gmail.com 0724831555 Emmanuel Munene from Future Proof ventures munenemaina@gmail.com 0721349119

Certification

  • AMI-certified leadership and management certified

Timeline

Depot Sales Manger
M-Gas Kenya Ltd
02.2022 - Current
Regional Sales Manager
Keroche Breweries
09.2019 - 01.2022
Regional Sales Manager
Envirofit International
08.2016 - 08.2019
Relationship Manager
Chase Bank LTD
12.2014 - 08.2016
Territory Sales Manager
Wananchi group, Zuku
04.2011 - 12.2014
Sales Team leader
Savvy Solutions Ltd
08.2009 - 04.2011
Moi Academy
Primary Education
Hana International School
O and A Levels
Makerere University.
Bachelors from Information Technology
Victor Maina