VICTOR KITHI
Mombasa,30
Summary
Experienced professional with a diverse background in hospitality and facility management. Demonstrated success in providing exceptional service in banquet settings, ensuring seamless event execution and guest satisfaction. Proficient in maintaining facilities to the highest standards, ensuring safety, cleanliness, and operational efficiency. Skilled in working collaboratively with teams to deliver superior results. Adept at problem-solving and adapting to dynamic environments. Dedicated to delivering excellence in all aspects of service delivery and facility maintenance.
Overview
9
9
years of professional experience
Work History
Banquet Waiter
Villa Rosa Kempinski
Nairobi, Kenya
02.2024 - Current
- Banquet waiter with extensive experience in providing exceptional service at upscale events and functions.
- Skilled in efficiently setting up banquet venues, serving guests with professionalism and courtesy, and ensuring all guest needs are met promptly. Proficient in handling multiple tasks simultaneously and maintaining a polished appearance at all times.
- Adept at working collaboratively with team members to deliver memorable dining experiences.
- Strong attention to detail and excellent communication skills.
Casual Banquet Waiter
Argyle Grand Hotel
Nairobi, Kenya
02.2024 - Current
- Experienced casual banquet waiter with exceptional customer service skills.
- Proficient in providing top-notch service during events, including setup, serving, and cleanup.
- Demonstrated ability to handle high-pressure situations while maintaining professionalism and attention to detail.
- Skilled in anticipating guest needs and ensuring a positive dining experience.
- Reliable team player with a strong work ethic and a friendly demeanor
Maintenance Officer
Shaluma Enterprises
Mombasa, Kenya
01.2021 - 12.2022
- Experienced Maintenance Officer with a proven track record in overseeing the maintenance and repair of facilities, equipment, and systems.
- Skilled in developing preventive maintenance schedules, troubleshooting technical issues, and coordinating with vendors and contractors.
- Adept at managing budgets, optimizing efficiency, and ensuring compliance with safety regulations.
- Strong communication and leadership skills with a focus on fostering teamwork and delivering high-quality results
Gas Attendant
Wang-Tech Petroleum Limited
Mombasa, Kenya
01.2015 - 12.2017
- Attendant with 2+ years of experience providing excellent customer service at a busy role.
- Skilled in fueling vehicles, processing transactions, and maintaining a clean and safe work environment.
- Proficient in handling cash and operating gas station equipment.
- Committed to ensuring customer satisfaction and promoting a positive image of the company
Education
Certificate in Banqueting - Hospitality - Food And Beverage
Kempinski Banqueting Academy
Nairobi, Kenya02-2024
Certificate in Computer Application - Information Technology
Kenya Institute of Computer Studies (KICS)
Mombasa. Kenya09-2013
Skills
Customer Service Skills
Communication
Attention to Detail
Knowledge on Food and Beverage
Time Management
Problem Solving
Professionalism
Teamwork
References
SHEDRACK MWALUSHA
MANAGER, SHALUMA ENTERPRISES
CONTACT: 0722771439
JONATHAN KAZUNGU
SUPERVISOR, WANG-TECH PETROLEUM LTD
CONTACT: 0740731540
SILAS KONGO
FOOD AND BEVERAGE MANGER
VILLA ROSA KEMPINSKI
CONTACT: 0110652732
Timeline
Banquet Waiter
Villa Rosa Kempinski
02.2024 - Current
Casual Banquet Waiter
Argyle Grand Hotel
02.2024 - Current
Maintenance Officer
Shaluma Enterprises
01.2021 - 12.2022
Gas Attendant
Wang-Tech Petroleum Limited
01.2015 - 12.2017
Certificate in Banqueting - Hospitality - Food And Beverage
Kempinski Banqueting Academy
Certificate in Computer Application - Information Technology
Kenya Institute of Computer Studies (KICS)
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