Open To Work
Victor Kanyangi
Nairobi
Summary
Cultivated and strengthened client relationships, achieving a 40% increase in repeat business and upselling success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Consultant
Rentokil Initial
Nairobi
05.2024 - Current
- Developed and implemented sales strategies to enhance customer engagement and retention.
- Analyzed market trends to identify new business opportunities and inform pricing strategies.
- Collaborated with cross-functional teams to optimize service delivery and customer satisfaction.
- Trained and mentored junior sales staff, fostering a culture of continuous improvement and knowledge sharing.
- Conducted comprehensive product demonstrations, effectively addressing client needs and concerns.
- Managed key accounts, ensuring timely follow-ups and resolution of service issues to maintain strong relationships.
- Initiated market research projects to assess competitive landscape, informing strategic decision-making processes.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Senior Sales Consultant
Nathan Digital - Tech
Nairobi, Kenya
12.2022 - 04.2024
- Prospect and qualified leads through outbound calls, emails, an CRM campaigns, augmenting the sales pipeline by 30%.
- Conducted comprehensive client needs analyses and delivered tailored product/service solutions, enhancing conversion rates by 20%.
- Cultivated and nurtured long-term client relationships, cultivating in a 40% increase in repeat business and up-selling success.
- Oversaw the complete sales cycle, from initial outreach to closing and subsequent follow-up, ensuring a seamless client experience.
- Prepared and presented customized proposal and pricing, aligning solutions with client budgets and strategic objectives.
- Maintained precise records in CRM platforms (Hub Spot), improving pipeline visibility and reporting accuracy.
- Formulated account-based sales strategies targeting enterprise clients, resulting in multi-year, high-value contracts.
Senior Sales Executive
Royal Group of Industries - Manufacturing
Nakuru, Kenya
11.2020 - 11.2022
- Spearheaded B2B sales of water storage tanks and plumbing/irrigation products across the Rift valley/Nairobi regions, generating over Ks 45M+ in annual revenue and achieving 120% of annual sales targets.
- Expanded and supervised a network of 60+ distributors and dealers, growing the regional market by 30% and enhancing product availability in under served areas.
- Conducted over 150 technical site visits and product demonstrations, boosting client confidence and reducing post-sale support requests by 25%.
- Engineered territory-specific sales strategies aligned with market trends and seasonal cycles, resulting in a 20% increase in brand market share.
- Collaborated cross-functionally with production, logistics, and finance teams to ensure on-time deliveries and accurate billing, decreasing customer complaints by 35%.
- Utilized Salesforce CRM to track leads, monitor customer engagements, and forecast revenue, improving deal conversion rates by 28% through timely follow-ups and data insights.
Sales Executive
Cytonn Real Estate and Investment Ltd
Nairobi, Kenya
02.2016 - 10.2020
- Secured Ksh 80M+ in residential and commercial property sales within 12 months by aligning property solutions with client needs.
- Led over 150 site visits and client tours, converting over 70% of prospects into signed buyers through persuasive presentations and strategic follow-up.
- Negotiated contract terms and pricing, attaining a 10–15% higher closing margin whilst maintaining a 95% client satisfaction rate.
- Generated and nurtured 300+ sales leads quarterly via cold calling, referrals, social media, and walk-in management—resulting in a 40% growth in sales pipeline.
- Partnered with legal, finance, and development teams to finalize deals in an average of 12 business days, accelerating the sales cycle by 30%.
Pension Consultant
Union Des Assurance De Paris (UAP)
Nairobi, Kenya
05.2015 - 03.2016
- Sold customized pension and retirement plans to corporate clients and SME, contributing to over Ks 100M+ in annual pension fund growth.
- Consulted with HR and finance leaders to design compliant, tax-efficient employee benefit schemes aligned with organizational goals.
- Built and managed a client portfolio of over 50 institutional accounts, achieving a client retention rate above 90%.
- Delivered presentations and proposals, simplifying complex pension products for decision-makers and converting 70% of proposals into active contracts.
- Collaborated with actuarial, legal, and investment teams to structure competitive schemes that adhered to regulatory and investment benchmarks.
- Tracked leads and sales performance using CRM tools like Salesforce, enhancing follow-up efficiency and surpassing quarterly sales targets by 15–25%.
- Led strategic risk assessment initiatives to bolster decision-making processes.
Stock Coordinator
Naivas Supermarket Ltd - Retail
Mombasa, Kenya
11.2011 - 02.2013
- Achieved 99% stock accuracy by conducting regular physical counts, reconciliations, and resolving inventory discrepancies.
- Coordinated daily inventory movement across warehouse and retail locations, ensuring timely restocking and eliminating stock-outs.
- Utilized inventory management systems ( Quick Books) to monitor stock levels, generate reports, and forecast demand.
- Oversaw goods receiving and dispatch processes, ensuring all items were accurately verified, labeled, and stored.
- Collaborated with procurement, logistics, and sales teams to align stock availability with order fulfillment and production schedules.
- Implemented stock control procedures that decreased product loss and shrinkage by 25% within 6 months.
Education
Bachelor of Business Administration - undefined
University of Nairobi
Nairobi, Kenya09-2024
Certified Fundamentals in Cybersecurity - undefined
Fortinet Training Institute
Nairobi, Kenya07-2024
Diploma - Sales and Marketing
University of Nairobi
Nairobi, Kenya12-2013
Skills
Spearheaded strategic sales initiatives and business development efforts
Directed b2b and b2c client relationship management initiatives
Assisted in managing sales pipeline and forecasting processes Supported teams in tracking sales opportunities and outcomes Contributed to maintaining accurate sales forecasts
Leveraged CRM proficiency in Salesforce, HubSpot, and Zoho CRM to enhance sales processes
Assisted in delivering clear presentations to diverse audiences Supported team members in developing effective communication strategies Contributed to collaborative discussions to enhance project outcomes
Assisted in gathering market insights and analyzing competitor strategies Supported teams in identifying trends and opportunities within the market Contributed to the development of actionable recommendations based on research findings
Assisted clients in identifying needs and providing tailored solutions Supported sales teams in executing consultative selling techniques Facilitated customer engagement to enhance satisfaction and loyalty
Assisted in generating leads through targeted outreach efforts Supported qualification processes by gathering and analyzing potential client information Collaborated with sales teams to identify and prioritize high-value leads
Assisted in negotiating contracts to meet organizational needs Supported teams in closing agreements effectively Collaborated with stakeholders to facilitate smooth contract execution
Assisted in executing digital sales strategies to enhance online presence Supported social selling initiatives to engage potential customers effectively Collaborated with teams to optimize sales processes and improve customer interactions
Assisted in gathering market insights and analyzing competitor strategies Supported teams in identifying trends and opportunities within the market Contributed to the development of actionable recommendations based on research findings
Assisted teams in achieving project goals through effective collaboration and coordination across departments Supported communication between team members to enhance workflow and project outcomes Contributed to a positive team environment by fostering open dialogue and cooperation
Certification
- Customer Care Service.
- Warehouse and Inventory Management.
Languages
English: C2 Proficient
Swahili: C2 Proficient
References
- Sarah, Khamalah, Human Resource Officer, sarahkhamalah22@gmail.com, +254725 723 306, Royal Group of Industries
- Alex, Muchoki, Branch Manager, amuchoki@cytonn.com, +254727 430 238, Cytonn Real Estate & Investment Ltd
- Judith, Onyango, judithajwang0@gmail.com, +254737 010 252, Masai Mara University
Training
Africa Centre for Data Science & Analytic Ltd (AFRICDSA), Certified Data Scientist, 09/2024, 05/2025
Timeline
Sales Consultant
Rentokil Initial
05.2024 - Current
Senior Sales Consultant
Nathan Digital - Tech
12.2022 - 04.2024
Senior Sales Executive
Royal Group of Industries - Manufacturing
11.2020 - 11.2022
Sales Executive
Cytonn Real Estate and Investment Ltd
02.2016 - 10.2020
Pension Consultant
Union Des Assurance De Paris (UAP)
05.2015 - 03.2016
Stock Coordinator
Naivas Supermarket Ltd - Retail
11.2011 - 02.2013
Bachelor of Business Administration - undefined
University of Nairobi
Certified Fundamentals in Cybersecurity - undefined
Fortinet Training Institute
Diploma - Sales and Marketing
University of Nairobi