VICTOR BUSOLO WEGULO
People Operations
Nairobi,Nairobi
Summary
Talented and high energy human resource enthusiast who consistently meets critical business needs with organized, transparent and skilled approach. Knowledgeable in human resource operations, best practices and customer needs. Works effectively in and across teams to accomplish goals, also meeting set deadlines. Also performance oriented and responsive with a solid record of human resource industry accomplishment over a three-year career. Effortlessly stays on top of day to day needs with a specialty in recruiting and staffing, compensation and benefits, safety and compliance, talent management and employment relations.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
People Operations Coordinator
Sama
Nairobi
01.2024 - Current
- Providing input into HR policy and procedure formulation, implementation, interpretation and ensured effective and proactive communication on policies, procedures and systems.
- Ensuring statutory Compliance (KRA PIN, NHIF, NSSF Registration)
- In charge of employees and HR shared departmental records and SOW audit requirements and adherence.
- HR Data and analytics such as updating and reporting on staff movements and Headcount Reports.
- Tracking various employee impact metrics for HR reporting; Preparing HR and management reports on regular and ad hoc basis.
- Payroll & Benefits Administration: monthly payroll data, benefits administration, run rewards and recognition programs.
- Actively scale employee relations by aligning staff to the business objectives; through amicable dispute resolution and managing Disciplinary issues.
- In charge of People Operations facetime clinics, Forums/Townhalls
- Supporting managers during change management and doing pulse checks on staff satisfaction around big changes.
- Interacting with all stakeholders in ways that demonstrate respect of social and cultural differences, and a commitment to challenging attendant social inequities.
- Contract tracking, conducting and supporting probation evaluations, follow up on confirmation of employment.
- Direct involvement in the performance management process to enhance employee experience.
- Point of Contact for all HR matters relating to the project
- Running a robust onboarding and offboarding program to enhance learning culture and promote employer brand.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Conducted exit interviews with departing employees, identifying areas for improvement within the organization''s people operations strategies.
- Managed full-cycle recruitment processes to maintain an efficient talent pipeline for various departments.
- Supported leadership in developing organizational policies that align with company values and promote employee satisfaction.
PEOPLE OPERATIONS INTERN
SAMA
Nairobi
08.2021 - 03.2024
- Assisting in providing a range of HR services to employees from joining to expiry of contract and assisting in all matters relating to employment matters
- Performing various administrative duties to support HR records and administration requirements in line with compliance and record-keeping requirements
- Ensuring smooth implementation of HR and Administration policies
- Preparing HR documentation for disciplinary issues, promotions, appointments, salary reviews, and general day-to-day queries
- Coordinating new hire orientation programs and other training programs for new employees
- Assisting in conducting People Operations Onboarding to give new hires an initial introduction to the company
- Supporting with any handling of internal employee queries around HR needs (as needed)
- Assisting the internal team with preparing and updating, recording and disseminating personnel practices and paperwork for all stages of an employee lifecycle (including recruiting operations)
- Reviewing employee performance when probation is due, conducting probation evaluations, and collaborating in the issuance of confirmation letters
- Preparing official introduction letters such as Bank letters, resignation acceptance, certificate of service, warning letters, disciplinary hearing invites, etc
- Bulk documents preparation and upload through DocuSign, a software company that allows organizations to manage electronic agreements
- Creating and updating employee records and staff database including regularly updating staff details, addition of new employees, and recording existing employees
- Conducting Exit Interviews for employees who have exited which assists the organization have a better view of what it could improve on
- Frequent file auditing to ensure every employee has the relevant required documents
- Supporting with performance management and disciplinary processes
- Facilitating the resolution of any payroll errors.
PEOPLE OPERATIONS ASSISTANT
SAMA
Nairobi, Nairobi
4 2022 - 12.2023
- Spearheaded resolving of all internal and external HR-related inquiries or requests
- Ensured statutory compliance (KRA PIN, NHIF, NSSF and Alien Card Registration)
- Maintained accurate and up-to-date human resource files, records, and documentation
- Run payroll and benefits administration; monthly payroll data, benefits administration
- Support managers during change management and doing pulse checks on staff satisfaction around big changes
- Assisted in actively scaling employee relations by aligning staff to the business objectives through amicable dispute resolution and managing disciplinary issues
- Helped coordinate face time employee clinics, forums/town halls
- Led contract tracking, conducted probation evaluations, followed up on confirmation of employment
- Identified top talent through internal resources and led hiring and onboarding of new employees
- Overseeing the completion of compensation and benefit documentation
- Direct involvement in the performance management process to enhance employee experience
- Responsible for risk management and compliance audits
- Provided clerical support to the HR department
- Run a robust onboarding and offboarding program to enhance learning culture and promote employer brand.
HUMAN RESOURCES INTERN IN THE HUMAN RESOURCE DEPARTMENT, DATA SECTION
East Africa Portland Cement Company
Athiriver, Machakos District
07.2019 - 10.201
- Data entry and updating of employee's details on the system
- Dealing with the day-to-day mail queries
- Maintaining updated records on disciplinary cases and compiling reports
- Drafting notices for retirement and raising change advances to payroll
- Retrieval of files from the registry and ensure they are well maintained.
Education
DIPLOMA IN HUMAN RESOURCE MANAGEMENT -
Mount Kenya University-Thika
KENYA CERTIFICATE OF SECONDARY EDUCATION {KCSE} - undefined
Pumwani Boys High School-Nairobi
KENYA CERTIFICATE OF PRIMARY EDUCATION {KCPE} - undefined
Milimani Kitengela Junior Academy-Kitengela
Skills
Ability to problem solve by being able to identify issues and resolve them in a timely manner
Ability to prioritize and plan work activities as to use time effectively
Well receptive to feedback being able to reflect on it to improve employee performance
Ability to deal with a variety of personalities and keep calm in tense situations
Approachable, fair, and with good multitasking abilities
Effective reading and interpretation of information and presenting numerical data in a resourceful manner
Proactive and able to execute with speed
Customer Focus: Making customers (external and internal) and their needs a primary focus of one's actions; developing and sustaining productive customer relationships; creating and executing plans and solutions in collaboration with the customer
Ready to be associated with a truly diverse and equal opportunity employer
Able to communicate openly and take on conflict in a healthy way
Labor laws: Knowledge of the labor & employment law, especially good understanding of files and records management rules, contracts of employment, social law
Experience in tech, with data analysis, data-driven decisions, HR databases and HRIS systems
Certification
Certified in Human Resource as a Business Partner on Linked In
References
- JudyAnn Macharia, People Manager, Scale AL, 0726206490
- Nickson Kipkoech Langat, People Operations Coordinator, Sama, 0722212608
- Brian Asitwa, Human Resources Manager, Teleperformance, 0712709221
Timeline
People Operations Coordinator
Sama
01.2024 - Current
PEOPLE OPERATIONS INTERN
SAMA
08.2021 - 03.2024
HUMAN RESOURCES INTERN IN THE HUMAN RESOURCE DEPARTMENT, DATA SECTION
East Africa Portland Cement Company
07.2019 - 10.201
PEOPLE OPERATIONS ASSISTANT
SAMA
4 2022 - 12.2023
DIPLOMA IN HUMAN RESOURCE MANAGEMENT -
Mount Kenya University-Thika
KENYA CERTIFICATE OF SECONDARY EDUCATION {KCSE} - undefined
Pumwani Boys High School-Nairobi
KENYA CERTIFICATE OF PRIMARY EDUCATION {KCPE} - undefined
Milimani Kitengela Junior Academy-Kitengela
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