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VERONICAH KARIUKI
Nairobi,30
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
AM an organized and dependable profession successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Am enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent customer service skills. I have a Clear understanding of calendar and training in client relationship management. Motivated to learn, grow and excel in marketing and advertising.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Freelancer Social Media Manager/General Virtual Assistant
Self Employed
02.2022 - Current
- Use Microsoft Word, Google Docs and SharePoint to store and share created documents.
- Conduct extensive internet research to provide facts and statistics for articles and blogs.
- Create monthly Excel spreadsheets to manage client projects and deadlines.
- Implement systems and procedures to increase sales.
- Develop marketing content such as blogs, promotional materials and advertisements for social media.
- Set clearly defined goals to drive customer retention, brand awareness and website or social media traffic.
- Increase customer engagement through social media.
- Engage online audiences by placing strong focus on sales process support and responding to inquiries and comments timely and knowledgeably.
- Identify target market and key segments through in-depth analysis of markets and related trends.
- Devise strategies and roadmaps to support product vision and value to business.
Virtual Marketing Assistant
Callana Creative
Langbeach, South Africa
08.2021 - 01.2022
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Analyzed and reported social media and online marketing campaign results.
- Increased customer engagement through social media.
- Completed administrative tasks by performing business correspondence, transcription and data entry.
- Managed filing system, entered data and completed other clerical tasks.
- Created and implemented standard operating procedures for records handling.
- Created proposals and organized pursuit documentation to support marketing staff.
- Wrote interesting copy with eye for current trends and viral potential.
- Collaborated with team members to help expand marketing channels.
- Identified areas for improvement and collaboration to increase knowledge and rectify problems.
- Contributed to mock-ups, email campaigns and social media content.
- Performed market analysis and researched latest trends.
- Responded to email and social media messages according to prescribed policies.
Digital Marketing Assistant
KSL Renewable Energy
Nairobi, Kenya
07.2021 - 11.2021
- Created and deployed social media content, engaged with target audiences and boosted reach with strategic ad placements.
- Masterminded highly successful digital strategies for various platforms to attract customer engagement.
- Boosted brand awareness by establishing strong web and social media presence.
- Managed workflow between staff, coordinating documents, planning and creative material distribution.
- Kept organized tracking documents detailing assignments, in-progress work and completed project milestones.
- Organized contacts and orchestrated innovative marketing campaigns to boost awareness, engagement and sales.
- Tracked schedules, expenses and communication between project stakeholders.
- Wrote engaging and successful marketing, advertising and website copy.
Marketing Assistant
Qodewire Digital
07.2020 - 03.2021
- Provided weekly updates on digital marketing campaigns to clients, discussing strategic initiatives and methods for improvement
- Maintained meticulous client records with wavelength to promote accurate invoicing and account continuity
- Organized company files and
- Support system to decrease workload and increase productivity of account managers
- Utilized effective marketing techniques to increase brand recognition
- Discussed SEO needs and optimized strategies for short- and long-term campaigns.
Brand Ambassador
Safaricom
Embu, Kenya
10.2017 - 01.2018
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Sales Representative
Oppo
10.2017 - 01.2018
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions
- Utilized professional sales techniques to persuasively communicate with clients
- Assisted in product placement and visual merchandising, maintaining an attractive and inviting appearance
- Utilized effective communication and active listening skills to create client rapport to grow profitability
- Completed customer contracts and warranties as part of administrative aspects of sales
- Helped resolve client problems quickly with superior customer service.
Education
Digital Marketing Masterclass: Feb 2021 -
Fundamentals of Digital Marketing -
04.2020 - 06.2020
Diploma - Procurement And Supply
01.2018 - 05.2018
Bachelor of Purchasing And Supplies - Management
09.2013 - 04.2017
Social Media Management
08.2021 - 11.2022
Skills
Social media management
Marketing and advertising
Digital content generation
Business communications
Schedule development
Administrative support
Time management
Creative problem solving
Technical Support
Certification
Google Digital Skills for Africa.
Software
Click Up
Calendarly
Kartra
Dudsado
Shopify/Klavyo
Interests
Reading
Watching
Travelling
Basketball
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Freelancer Social Media Manager/General Virtual Assistant - Self Employed
02.2022 - Current
Virtual Marketing Assistant - Callana Creative
08.2021 - 01.2022
Rachel Pederson - , Social Media Management
08.2021 - 11.2022
Digital Marketing Assistant - KSL Renewable Energy
07.2021 - 11.2021
Marketing Assistant - Qodewire Digital
07.2020 - 03.2021
Google Digital Garage - Fundamentals of Digital Marketing,
04.2020 - 06.2020
Chartered Institute Of Purchasing And Supply(CIPS) - Diploma, Procurement And Supply
01.2018 - 05.2018
Brand Ambassador - Safaricom
10.2017 - 01.2018
Sales Representative - Oppo
10.2017 - 01.2018
Dedan Kimathi University Of Technology - Bachelor of Purchasing And Supplies, Management
09.2013 - 04.2017
Udemy - Digital Marketing Masterclass: Feb 2021,