Vanessa Nyambura Mwaura
St Peter Port
Summary
Healthcare professional with comprehensive experience in patient assistance and care. Proven ability to support medical staff and contribute to positive patient experience. Reliable team player with focus on adaptability and achieving optimal outcomes. Experienced with providing compassionate patient care and support. Utilizes effective communication and problem-solving skills to enhance patient well-being. Strong understanding of healthcare protocols and collaborative teamwork.
Overview
10
10
years of professional experience
Work History
Health Care Assistant
Blancheland Nursing Home
09.2024 - Current
- Assist with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Delivering high standard of holistic care to patients to promote equality and dignity.
- Improving patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Reduce risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Participating in ongoing training sessions, staying current with best practices in health care assistance.
- Cultivating strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
- Supports nursing staff with care of incontinent patients and promotion of continence care.
- Contributes to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
- Supports needs of about 30+ residents under long-term care.
DOMESTIC CLEANER
SMART CHOICE CLEANING
01.2024 - 09.2024
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Handled equipment, chemicals, and materials properly and with caution.
- Managed inventory of cleaning supplies & equipment, reducing waste and controlling cost through proper allocation
CLEANING SUPERVISOR
NOIR GALLERY & RESTAURANT
08.2019 - 10.2023
- MONITORED USE OF CORRECT PPE AND LED BY EXAMPLE, ENSURING SAFE WORKING PRACTISES WERE ALWAYS ADHERED TO.
- ACHIEVED CUSTOMER SATISFACTION SCORE OF 90% PLUS, EXCEEDING TARGET COMPANY OF 90%.
- PLANNED PERIODIC DEEP CLEANING, OF VARIOUS PREMISES, FACILITIES PRESENT AND REQUIREMENTS OF CLIENTS.
- LEAD A TEAM OF VIBRANT CLEANING STAFF PROVIDING WITH COMPREHENSIVE CLEANING SERVICES TO HOTEL FACILITIES AND PREMISES.
Education
Certificate in Instructor Training - Instructor Training
Kenya Technical Trainers College (KTTC)
Nairobi, Nairobi Province, Kenya01.2021
Certificate in Training of Trainers (TOT) - Competency Based Assessment And Education Training
TVET CURRICULUM DEV. ASSESMENT & CERTIFICATION CO.
Nairobi, Nairobi Province, Kenya09.2020
Certificate in Training of Trainers (TOT) - Competency Based Education & Training
TVET CURRICULUM DEV. ASSESMENT & CERTIFICATION CO.
Nairobi, Nairobi Province, Kenya08.2020
Certificate - GYB-SYB Trainer
International Labour Organization
Nairobi Kenya11.2019
Advanced Diploma - Beauty Therapy And Hair Dressing
Ashleys Hair & Beauty Academy
Nairobi, Nairobi Province, Kenya01-2015
KENYA CERTIFICATE OF SECONDARY EDUCATION - High School Certifcate
Eastmore Girls High School
Nakuru11.2012
KENYA CERTIFICATE OF PRIMARY EDUCATION -
MILIMANI PRIMARY SCHOOL
Naivasha11.2008
Skills
- Effective organization
- Effective communication
- Analytical problem solving
- Time Management
- Team player
- Patient-focused care
- Observing responses
Additional Information
Date of Birth: 10/23/1994
Married
Timeline
Health Care Assistant
Blancheland Nursing Home
09.2024 - Current
DOMESTIC CLEANER
SMART CHOICE CLEANING
01.2024 - 09.2024
CLEANING SUPERVISOR
NOIR GALLERY & RESTAURANT
08.2019 - 10.2023
Certificate in Instructor Training - Instructor Training
Kenya Technical Trainers College (KTTC)
Certificate in Training of Trainers (TOT) - Competency Based Assessment And Education Training
TVET CURRICULUM DEV. ASSESMENT & CERTIFICATION CO.
Certificate in Training of Trainers (TOT) - Competency Based Education & Training
TVET CURRICULUM DEV. ASSESMENT & CERTIFICATION CO.
Certificate - GYB-SYB Trainer
International Labour Organization
Advanced Diploma - Beauty Therapy And Hair Dressing
Ashleys Hair & Beauty Academy
KENYA CERTIFICATE OF SECONDARY EDUCATION - High School Certifcate
Eastmore Girls High School
KENYA CERTIFICATE OF PRIMARY EDUCATION -
MILIMANI PRIMARY SCHOOL
Certification
- Certificate of attendance in Dementia Awareness For Hospital/Care Home Staff
- Certificate in ESOL International (Entry 3)(Speaking & Listening)(Achiever B1)
REFERENCES
VIKKI MCILROY
Senior Nurse Blancheland park
vikkimcilroy@gmail.com
Tel: 07911732467
QBA KIMEMIA
Manager NOIR GALLERY & RESTAURANT
qba.sheldon@gmail.com
TEL+254724712744
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