Valery Gwayesa
Waitress
Eldoret
Summary
Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.
Overview
2026
2026
years of professional experience
Work History
Internship
Catholic University of Eastern Africa
- Engaged in setting up tables, serving food and beverages, and clearing tables
- Took orders accurately and relayed them to the kitchen staff
- Learned proper food handling and safety procedures
- Documenting of reports on sales and customer feedback
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Student of Color Leadership member
Gallaudet University
- Participated in student government meetings, committees, and councils to advocate for international student needs.
- Provided support and guidance to fellow students, helping with academic, social, and other challenges
- Maintained open lines of communication between students, faculty, and the administration.
- Plan, coordinate, and execute events such as cultural festivals, academic workshops, social gatherings, and community service projects
- Championed for diversity and inclusion of international student in campus and community initiatives
Waitress
Pilabirya Resturant
Nairobi, Nairobi Province, Kenya
01.2026 - Current
- Provided exceptional customer service to enhance dining experiences.
- Assisted guests with menu selections and dietary inquiries.
- Processed orders accurately using point-of-sale systems.
- Maintained cleanliness and organization of dining area and service stations.
- Provided exceptional customer service to enhance guest satisfaction and retention.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Handled customer inquiries and resolved issues efficiently to maintain service quality.
- Supported promotional events by setting up dining areas and coordinating seating arrangements.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
Education
Hospitality - Front Office Operations
Crystal Asige Foundation Scholarship
12.2025
Deferred Course - Communication
Gallaudet University
USA01.2020
Certificate - English Language Institute
Gallaudet University
USA01.2019
Certificate - undefined
Students of Color Leadership Institute
01.2019
No Degree - Artisan Certificate in Food And Beverage
Karen Technical Training Institute For The Deaf
Karen, Nairobi Province, Kenya04-2015
Kenya Certificate of Secondary Education - undefined
Kuja Special Secondary
01.2012
Kenya Certificate of Primary Education - undefined
Mumias Primary School for the Deaf
01.2008
Skills
- Administrative Skills
- Coordinating events
- Time management
- Attention to detail
- Prioritizing important and urgent tasks
- Being flexible and dedicated
- Social media: WhatsApp; Facebook, Twitter, posts, customer interaction (deaf friendly)
- Ability to create educative content for whatsapp, Instagram and YouTube
- Ability to work with sensitivity to and respect for diversity
- Cleanliness
- Team collaboration
- Greeting guests
- Strong multitasking
- Customer service
Timeline
Waitress
Pilabirya Resturant
01.2026 - Current
Student of Color Leadership member
Gallaudet University
Deferred Course - Communication
Gallaudet University
Certificate - English Language Institute
Gallaudet University
Certificate - undefined
Students of Color Leadership Institute
Kenya Certificate of Secondary Education - undefined
Kuja Special Secondary
Kenya Certificate of Primary Education - undefined
Mumias Primary School for the Deaf
Internship
Catholic University of Eastern Africa
Hospitality - Front Office Operations
Crystal Asige Foundation Scholarship
No Degree - Artisan Certificate in Food And Beverage
Karen Technical Training Institute For The Deaf
References
- Lawrence Musa, International Students Affairs Officer, SMS, +1(202)459-3108, lawrence.musa@gallaudet.edu
- Cindy Akatu Muka, Special Needs Teacher, +1803-415-3594, dicicode@gmail.com
Skills And Competencies
Coordinating events, Filing documents physically and electronically, Goal Oriented, Prioritizing important and urgent tasks, Arranging tasks in a logical order, Multi-tasking, Being flexible and dedicated, Ability and knowledge to operate office machines (scanners, printers, shredders), MS Office: Word, Power-point, Google Drive: Documents and Slides, Social media: WhatsApp, Facebook, Twitter, posts, customer interaction, Ability to create educative content for WhatsApp, Instagram, and YouTube, Efficient typing skills, Online research, Ability to work with sensitivity to and respect for pluralism and diversity, Recognize, appreciate, and live with individual and group differences, Recognize and address in self and others issues of equality, human rights, status, discrimination, harassment, intimidation, and aggression
Citizenship
Kenyan
Disability Number
Disability Type:Deaf
Disability Number:NCPWD/P/336061
Personal Information
- Gender: Female
- Nationality: Kenyan
- ID Type: Identity Card
- ID Number: 31568955
Training
- Sign Language
- English
- Food Production
- Food and Beverage Service
- Housekeeping
- Procurement and Stores