VALENTINE WANJIKU
WANJIRU
Summary
An accomplished and passionate customer service representative who takes pride in excellent customer service.
Demonstrates exceptional communication and build relationships that enhance collaboration and teamwork resulting to customer satisfaction.
A professional with a track record of driving increased sales, improving buying experience and elevating company profile with target market. . Currently seeking a challenging senior role where my experience, knowledge and skills can contribute to achieving and surpassing organizational goals.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Sales & Marketing Executive
Jaqanaz Resort
07.2023 - Current
- Demonstrates products to show potential customers benefits and advantages and encourage purchases.
- Analyzes sales and marketing data for improved strategies.
- Analyzes and forecasts monthly sales data of existing marketed companies within designated area.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Built relationships with customers and community to establish long-term business growth.
- Conduct market research to identify trends and inform marketing strategies, driving company growth.
- Develop strong client relationships for increased customer loyalty and repeat business.
- Manage accounts to retain existing relationships and grow share of business.
- Strengthened communication skills through regular interactions with others.
- Secure long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- I charge of sales,brand marketing and advising the management on product development and market reaction to the same.
Writer/Reporter
Financial Fortune Media Magazine
09.2018 - 12.2019
- Developed creative copy for advertising campaigns that resonated with target audiences and drove sales growth.
- Edited manuscripts prior to publication, ensuring clarity, accuracy, and consistency throughout the text.
- Conducted interviews with subject matter experts to generate topics.
- Studied and commented on current news and trends.
- Followed company policies and editorial guidelines to craft thorough, well-written content.
- Interviewed individuals by phone, video chat and in-person to write news stories.
- Wrote compelling, succinct, clear news scripts under tight deadlines.
- Assisted with drafting speeches and program talking points for events.
- Generated ideas for new content series or formats based on audience interests and market trends.
Education
Journalism And Media Studies
Nairobi Institute of Business Studies
Ruiru Campus04.2016
Certificate in Microsoft Office
Nairobi Institute of Business Studies
Ruiru Campus03.2014
Kenya Certificate of Secondary Education
Muruguru Girls High School
Nyeri2013
Kenya Certificate of Primary Education
Bishop Kairu Education Centre
Murang'a County2009
Skills
Socializing,Travelling
Working as a sales & Marketing executive has enabled me to meet and network with different types of people in different scopes of the business markets.I have also previously participated in travelling in different parts of the country and have a feel of beautiful sceneries and experience different cultures in Kenya.
Timeline
Sales & Marketing Executive
Jaqanaz Resort
07.2023 - Current
Writer/Reporter
Financial Fortune Media Magazine
09.2018 - 12.2019
Journalism And Media Studies
Nairobi Institute of Business Studies
Certificate in Microsoft Office
Nairobi Institute of Business Studies
Kenya Certificate of Secondary Education
Muruguru Girls High School
Kenya Certificate of Primary Education
Bishop Kairu Education Centre
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