TUWAI IGNATIUS
Information Security Engineer
Nairobi
Summary
Experienced IT Professional with a strong background in information technology operations, network management, and system security. Skilled in leveraging industry-standard tools and methodologies to optimize IT processes, troubleshoot complex technical issues, and ensure seamless system performance. Adept at implementing best practices in infrastructure management, data protection, and IT support to enhance organizational efficiency. Seeking opportunities to contribute expertise in IT solutions, system administration, and cybersecurity within dynamic environments.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
18
18
Certifications
2
2
Languages
Work History
Network & Security Engineer
Java House Africa
Nairobi
01.2022 - 08.2023
- Implemented SOC solutions to provide comprehensive visibility into the organization's digital assets, strengthening overall security posture.
- Administered a wide range of security technologies, including firewalls, IDS/IPS systems, and authentication processes, to ensure a secure environment.
- Managed Azure AD and on-premises Active Directory alongside Office 365 administration for secure operations, ensuring seamless cloud integration.
- Ensured high availability and reliability of internet infrastructure across branches and regional MPLS networks, supporting business-critical operations.
- Evaluated access controls and roles of system users to enhance network and information systems security through meticulous review and adjustments.
- Improved network uptime by 20% through proactive maintenance and optimization of network infrastructure.
Team Lead & Senior Security Analyst
Inua AI Solutions / CyFlare
Nairobi
09.2023 - Current
- Led incident response efforts, analyzing security data from SIEM systems (CrowdStrike) to identify and resolve intrusions and malware attacks, enhancing SOC operations.
- Mentored junior analysts, improving team performance and incident response effectiveness, while working directly with clients to recommend security best practices.
- Enhanced incident response processes, improving SOC operations and ensuring accurate documentation in line with established incident management processes.
- Stayed informed about emerging threats, vulnerabilities, and security trends, proactively addressing potential risks.
- Reduced incident response time by 15% by optimizing incident escalation procedures and improving team collaboration.
Network Engineer
Eastra Solutions Limited
Nairobi, Nairobi Province
06.2020 - 12.2021
- Deployed network security solutions using Cisco Firepower, ASA, ISE, Umbrella; Fortinet; Checkpoint firewalls significantly enhancing client security postures.
- Conducted site surveys to gather essential data for project planning; tuned the performance of network/security platforms across the client landscape ensuring high levels of data integrity and availability.
- Developed project documentation and Standard Operating Procedures (SOPs) contributing to organized project execution.
- Increased client satisfaction by 25% by delivering effective and tailored network security solutions that met their specific needs.
Technical Support Engineer
Xtranet Communications Limited
06.2019 - 05.2020
- Provided first-level technical support via phone and email, diagnosing system-related problems accurately and collaborating with technical engineers for effective solutions.
- Monitored help desk queues for incoming tickets; prioritized issues efficiently; responded promptly to internal/external customer support issues ensuring thorough resolution.
Education
Master of Science - Information Systems & Technology
United States International University - Africa
Current - 12.2026
Bachelor of Science - Electrical & Telecommunications Engineering
Multimedia University of Kenya
01.2014 - 12.2019
Skills
- Incident response and threat hunting (CrowdStrike, SentinelOne, Chronicle SOAR, Stellar Cyber)
- Firewall administration (Cisco ASA, Meraki, Fortinet, Checkpoint)
- IDS/IPS deployment and VPN configuration
- SIEM operations and log analysis
- Endpoint protection and vulnerability management
- Azure and Office 365 security administration
- Access control and identity management (Azure AD, AD)
- Business continuity planning (BCP) and IT audit support
- Security governance aligned with ISO 27001 and NIST
- Team leadership, process optimization, and stakeholder communication
- Certified: SC-200, SC-900, CNSS, Azure Fundamentals, Chronicle SOAR, Fortinet NSE1–3
Certification
Cisco Certified Network Professional (CCNP) - Core Networking
Affiliations
(ISC)² Member Number: 112025
Timeline
Master of Science - Information Systems & Technology
United States International University - Africa
Current - 12.2026
Team Lead & Senior Security Analyst
Inua AI Solutions / CyFlare
09.2023 - Current
Network & Security Engineer
Java House Africa
01.2022 - 08.2023
Network Engineer
Eastra Solutions Limited
06.2020 - 12.2021
Technical Support Engineer
Xtranet Communications Limited
06.2019 - 05.2020
Bachelor of Science - Electrical & Telecommunications Engineering
Multimedia University of Kenya
01.2014 - 12.2019
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