TRUFENA ESHIMULI AKHONYA
Nairobi
Summary
Adaptable professional demonstrating strong attention to detail and organizational skills. Collaborates effectively with team members to ensure operational excellence and guest satisfaction. Eager to contribute to future roles with a proactive approach and commitment to high standards.
Overview
22
22
years of professional experience
Work History
Housekeeping Executive
Voyager Beach Resort
Mombasa, Kenya
05.2021 - Current
- Maintained high standards of cleanliness and hygiene in guest rooms, ensuring compliance with hotel policies and guest expectations.
- Changed bed linen, towels, and guest amenities to enhance guest comfort and satisfaction.
- Replenished soap, shower wash, shampoo, tea, and coffee to ensure guest rooms were fully stocked and welcoming.
- Responded to guest requests and inquiries courteously, enhancing their stay experience.
- Demonstrated time management skills by prioritising tasks based on occupancy levels.
- Handled lost and found items according to hotel policy, safeguarding guest property.
Housekeeping Assistant
Belgium High COmmision
Nairobi , Kenya
08.2019 - 07.2020
- Vacuumed, mopped, dusted, and sanitized rooms, private living quarters, and official public reception areas.
- Washed, ironed, steamed, and folded household linens, tablecloths, towels, and official garments.
- Monitored and organised linen inventories, ensuring timely availability of supplies for seamless operations.
- Managed recycling and waste disposal in accordance with safety protocols to maintain a safe and environmentally responsible environment.
- Assisted in preparing venues for official events, ensuring all areas were clean and organised. for official social, cultural, and political representational events.
- Safely polished and protected delicate items, fine fabrics, antique furniture, crystal, and silver pieces.
- Arranged fresh flowers and cared for indoor plants to keep the venue prestigious and welcoming.
- Proactively flagged plumbing, electrical, or structural repair issues to administration.
Housekeeping Assistant
Longview Suites
Nairobi, Kenya
01.2005 - 07.2018
- Maintained high standards of cleanliness and hygiene throughout hotel rooms and common areas.
- Executed deep cleaning projects to significantly improve room hygiene standards and guest satisfaction.
- Adapted cleaning techniques to meet diverse room types and guest preferences, enhancing overall guest experience.
- Replenished room supplies such as toiletries, linens, and minibar items promptly.
- Disinfected and polished kitchen and bathroom fixtures and appliances, ensuring a hygienic environment for guests.
Education
Certificate of Higher Education - Certificate in Housekeeping and Accommodation
Kenya Polytechnic
Nairobi, Kenya01-2002
KCSE
Namasoli Secondary School
Kakamega, Kenya01-1999
Skills
- Cleaning techniques
- Sanitation practices
- Safety compliance
- Inventory management
- Operation management
- Task management
- Customer service
- Guest relations
- Team leadership
- Attention to detail
Timeline
Housekeeping Executive
Voyager Beach Resort
05.2021 - Current
Housekeeping Assistant
Belgium High COmmision
08.2019 - 07.2020
Housekeeping Assistant
Longview Suites
01.2005 - 07.2018
Certificate of Higher Education - Certificate in Housekeeping and Accommodation
Kenya Polytechnic
KCSE
Namasoli Secondary School