TRACY KINYA
Hostess
Nairobi
Summary
Motivated and enthusiastic student seeking a part-time hostess position to gain valuable experience in the hospitality industry while balancing academic responsibilities. Eager to contribute excellent communication skills and a positive attitude to ensure a pleasant experience for guests. Enhances customer experiences in food service settings by being courteous and friendly when directing customers to their tables, giving directions, and taking reservations. Constantly strives to exceed customers' expectations with personalized service.
Overview
1
1
year of professional experience
3
3
Languages
Work History
Hostess
The Spark Lounge
- Greeted visitors upon arrival and ensured they were seated promptly
- Managed reservations and seating arrangements efficiently
- Supported wait staff during busy periods
- Handled guest complaints and request in a profesional manner
Brand Ambassador
Whoosh
Nairobi, Nairobi Province
05.2024 - 01.2025
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Greeted customers warmly and pleasantly answered inquiries.
Education
Diploma -
Information Science
ThikaSkills
- Excellent communication and interpersonal skills
- Friendly and welcoming demeanor
- Strong organizational skill and attentive to details
- Customer service
- Guest engagement
Personal Information
Nationality: Kenyan
Contacts
0748854139, Joekiki91@gmail.com
Timeline
Brand Ambassador
Whoosh
05.2024 - 01.2025
Hostess
The Spark Lounge
Diploma -
Information Science
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