TOM OYIER
GENERAL MANAGER
Nairobi,NAIROBI
Summary
Executive-level Business Manager and entrepreneur with experience running start-up and emerging companies. Strong technology and product development expertise. Build strategic business relationships and partnerships. Strong drive with excellent interpersonal, communication and team-building skills. Customer-oriented General Manager with 14 years of work experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Tech savvy with proficiency in SAP, TALLY
Overview
17
17
years of professional experience
12
12
years of post-secondary education
Work History
General Manager
Royal Group Industries Kenya Ltd
NAKURU, Rift Valley
09.2014 - Current
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels to a minimum of 38% of turnover
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
- Identified and capitalized on community business opportunities with effective networking.
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
- Enhanced operational efficiency and productivity by managing budgets, accounts and production efficiency .
- Developed effective business plans to align strategic decisions with long-term objectives.
- Devised and deployed successful marketing strategies, dramatically
- Worked directly with management, Board of Directors, and Finance department to brainstorm, discuss strategy and mitigate credit risk issues.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced operational risks while organizing sales and marketing data to forecast performance trends.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
Regional Sales Representative
Crown Paints Kenya Ltd
Nakuru, Rift Valley
09.2007 - 09.2014
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Demonstrated products and specific features at customer locations and special events.
- Upsold and closed customer sales by driving product benefits around client needs and increased revenue from $70,000 to $380,000 in 2 years
- Visited clients on-site to give benefit-oriented sales presentations.
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics for Economy and Premium grade paints
- Managed new business development in Central Rift region by building and maintaining customer relationships and identifying needs and challenges.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
- Created sales objectives, prepared quotas and designed effective sales plans to drive business goals.
Head of Projects and Construction
Crown Paints Kenya PLC
Nairobi, Kenya
06.2024 - Current
Education
Bachelor of Arts - B.A Project Planning And Management
05.2019 - Current
ADVANCED DIPLOMA - Diploma in Marketing Management
01.2005 - 05.2009
MBA -
09.2024 - 09.2026
Skills
Client account management
Staff training/development
Verbal and written communication
Product development
Budgeting
Coaching and mentoring
Budget administration
Business Development
Exceptional interpersonal communication
Operations management
Effective Leader
Performance Improvement
Conflict Resolution
Team Leadership
Work flow planning
Timeline
University of Nairobi - MBA,
09.2024 - 09.2026
Head of Projects and Construction - Crown Paints Kenya PLC
06.2024 - Current
University of Nairobi - Bachelor of Arts, B.A Project Planning And Management
05.2019 - Current
General Manager - Royal Group Industries Kenya Ltd
09.2014 - Current
Regional Sales Representative - Crown Paints Kenya Ltd
09.2007 - 09.2014
The Kenya Institute of Management - ADVANCED DIPLOMA, Diploma in Marketing Management
01.2005 - 05.2009