Timothy Maina

• Responsible for the definition and delivery of the Digital Channels strategy
• Support of the 50 BDM's across Africa on the channels sales cycle and process
• Spearheaded the uptake of digital channel solutions that led to a qualified pipeline growth of over 120 opportunities.
• Supporting operational discipline on pipeline quality and accuracy
• Product Management and introduction of WhatsApp Business and Keyboard Banking creating new revenue streams for Cellulant.
• Facilitating the launch of Cellulants WhatsApp Business Service for the Tingg Brand.
• C-Level engagement to drive value messaging in support of deal closure efforts.
• Creation of Sales Enablement Toolkits on Digital Channels for the Sales Team.
• Sales team enablement on the digital channels proposition.

• Enterprise infrastructure roadmaps for customer journeys outlining their present and future infrastructure states across cloud, storage, compute, networking, backup, virtualization, high availability and helping organizations attain these.
• Value conversations with CxOs on the advantages of new IT consumerization models as well as the gains of moving from multiple siloed operations to a converged / Hyper-converged simplified approach to IT.
• Member of the EMEA CTO office
• Leading cross-functional teams to create impacting messaging and demand-generation programs around converged and Hyper-converged infrastructure and associated technology.
• Identification and driving the development of new market opportunities within East Africa.
• Creation and implementation of direct and indirect sales strategies toward achievement of company wider sales objectives.
• Creating go-to-market strategy with Investors (EMC, Cisco and VMWare) and Channel Partners.
• Evaluated the current service needs and product satisfaction levels with established customers to ensure continued account revenue.
• Working Closely with the channel ecosystem to ensure great customer satisfaction after sales as well as development of new sales pipeline.
• Provides realistic sales forecasts and feedback to management.
• Supports Sales and Account Development teams with proposal generation during the pre-sale and post signature “hand off” event to Engineering and Service Delivery during implementation phase.
• Develop key strategic customer relationship management.
• Motivate the channel sales team to achieve the highest level of performance through effective leadership.
• Possessed deep knowledge of market and industry trends, competitors, and leading customer strategies and proactively develop and modify strategies and tactics accordingly.

Provided consultancy services through enablement and training on infrastructure and Application Cloud computing for the information sharing Center's (ISC's) for Kenya (Kenya Maritime Authority), Tanzania(SUMATRA) and Yemen (Ministry of Transport).

• Successfully assisted BSC Rwanda to launch their cloud through post sales activities that included liaising with the extended project management teams to achieve quick project closure.
• Developed competitive comparison tables of EMC solutions pricing, fees, ratings, category and product performance to use for account sales calls during bidding processes.
• Trained peers, customers and partner team on EMC Solutions.
• Development and strong management of a robust network of channel partners and distribution networks within assigned territory
• Developed account development plans that reflect distribution development and sales strategies and provide analysis based on defined KPIs
• Mentor, manage and motivate channel team account managers and provide guidance on day to day account management activities
• Proactively working with Project managers and departmental managers to support successful Project execution with Clients
• Recommend process improvements to manager to better performance; assist in implementation
• Worked with Sales Managers, Client Solutions, and/or Market Development to develop and deliver custom solutions that provide and deliver ROI to customers
• Development of formal Business Proposals, Participating in business review meetings with Executive Management in support of Business development activities

Provision of technical consulting to a group of organizations as well as for the World Bank. Helping them to design and consolidate their infrastructure as well as formulation of their business continuity strategies.

Worked with:
National social Protection secretariat

National Hunger Safety net Programme

Dove International

• Identified and supported resale opportunities to achieve sales plans across the company's install base
• Contributed to sales engineering effectiveness by identifying short-term and long-range issues within assigned accounts and recommending courses of action.
• Building partnering relationships with OEM's and Distribution channel to increase sales
• Customer Gap analysis, consulting services and solution design. Articulating the business need and proposing the best fit solutions at the right price.
• Managed call flow and responded to technical support needs of customers.
• Provided on-call support for critical issues for some of the managed accounts.
• Providing pre-sales technical assistance and product education
• Working closely with Product Managers and Engineering by providing feedback from information gathered during pre-sales projects

Provided leadership, training, and technology implementation for the management company as well as offered systems administration support to the nine hotels (Heritage hotels group) managed by the company.

• Implement process for infrastructure management and continuous improvement.
• Providing direct technical support to the Directors.
• Conceptualized and implemented systems upgrades.
• Provided on-call support for critical issues.
• Provided base level IT support to non-technical personnel within the business.
• Create/Update Standard Operating Procedure (SOP) for process flows and quality enhancements
• Ensured systems are properly documented, controlled for change, and monitored for uptime and performance
• Evaluate new technology and bring opportunities forward that would improve the future server architecture, performance, and network services
• Implements changes to the production environment as specified by user and/or management. Defines and adjusts downtime change management process
• Plan, coordinate, and execute activities to maximize application performance and data throughput